Many customers praised the fast, professional, and efficient service provided by the towing company.
Pricing Concerns
Several reviews highlighted issues with high and unexpected charges, leading to perceptions of the company as overpriced or a scam.
Customer Service
Feedback varied significantly, with some customers noting excellent communication and friendliness, while others reported rude and unprofessional behavior.
Reliability
While many customers appreciated the quick response times, some expressed frustration with delays and lack of follow-up.
Property Handling
There were serious concerns raised about the handling of personal belongings during towing, with accusations of theft and mishandling.
RG
regina gott
Oct 25, 2025
5.0
Very professional and good timing . Got there got the job done
AD
Amanda Destine
Oct 18, 2025
5.0
I'd give 10 stars if I could. Oh my goodness, the driver had skills. He backed our vehicle up our hill of a driveway without incident and so skillfully. The price was also very fair. I will be saving the phone number for future towing needs. Best experience I have ever had for such an unfortunate time. Thank you First Response Towing-Recovey. Keep it up.
BC
Brian caprio
Aug 13, 2025
5.0
Great company very fast responding and Great communication
SS
Stephen Sieh
Jul 14, 2025
5.0
Speedy service.
Thank You for your assistance in getting my vehicle transferred to repairs.
CW
Cody White
Jun 25, 2025
5.0
Called several places. These guys not only had the shortest wait they were also fairly priced. Driver followed instructions perfectly. I asked them to drop it at my office but the driver was kind enough to take it to the tire shop for me for no extra charge.
Highly recommended
Frequently Asked Questions About First Response Towing-Recovery
What services does First Response Towing-Recovery offer?
First Response Towing-Recovery offers towing, recovery, jump starts, and lock-out services in the Chattanooga, TN area.
Are First Response Towing-Recovery's services available 24/7?
Yes, they provide 24/7 emergency towing and are open 24 hours every day of the week.
Where is First Response Towing-Recovery located?
They are located at 980 Airport Rd, Chattanooga, TN 37421, USA.
What payment methods are accepted at First Response Towing-Recovery?
They accept AMERICAN EXPRESS, CASH, DISCOVER, MASTERCARD, and VISA.
Since when has First Response Towing-Recovery been in business?
They have been established since 2016.
How can I contact First Response Towing-Recovery?
You can call them at +1 423-702-5074 or email them at firstresponsetowingrecovery@gmail.com.
Does First Response Towing-Recovery have an online presence?
Yes, they have a website at https://www.firstresponsetowingandrecovery.com/ and a Facebook page at https://www.facebook.com/144503196143050.
What nearby places can help me get to First Response Towing-Recovery?
Nearby transportation options include the Greyhound Bus Station and National Car Rental, which can assist you in reaching the location conveniently.
Are there nearby car rental services near First Response Towing-Recovery?
Yes, National Car Rental and Hertz are nearby, which can be helpful if you need a rental vehicle while your car is being serviced.
What local businesses are near First Response Towing-Recovery that I might consider visiting?
You might want to check out local services like Scenic City Glass for glass and mirror needs, or grab some food at Country Chicken & Meats, a nearby butcher shop and chicken restaurant.