Empire Motorsports

4.0
195 reviews

About

Motorcycle DealerATV DealerLawn Mower Store
Empire Motorsports Provides ATVs, Mowers, Side-By-Sides, And Attachments In Sioux Falls, South Dakota.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Empire Motorsports
3500 N Cliff Ave #100, Sioux Falls, SD
57104, United States

Hours

Reviews

4.0
195 reviews
5 stars
134
4 stars
13
3 stars
4
2 stars
1
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and knowledgeable, while others reported poor communication and lack of accountability.

Sales Experience

Many customers had positive experiences with the sales team, highlighting their knowledge and helpfulness, but some felt pressured or misled during the buying process.

Service Quality

Service department received criticism for high prices and unresolved issues, with several customers expressing dissatisfaction with repairs and service turnaround times.

Product Quality

Concerns raised about the quality of vehicles sold, with multiple reports of issues shortly after purchase, leading to frustration among buyers.

Overall Reputation

The business has a divided reputation, with some customers recommending it for sales and service, while others warn against potential issues and lack of transparency.
  • DK
    Dennis Kleindl
    5 days ago
    1.0
    Low level staff, minimal product knowledge, little too no care for customers after purchase is made. Wouldn't do business with them again.
  • AS
    Aaron Skinner
    Nov 6, 2025
    5.0
    Great group of guys, I worked with one of the owners to buy a trailer for a venture of mine. They were very helpful, able to answer questions and made a very fair deal. No pressure and a nice clean well organized store. Would recommend them for your trailer and powersport needs! Thanks!!!
  • JJ
    Jason
    Nov 2, 2025
    5.0
    I’ve been buying a new sxs every year since 2014. Hands down the best sales experience to date. Thanks fellas. In a 26 Cfmoto highland now.
  • DA
    Derek Arment
    Oct 30, 2025
    1.0
    I wish I could give this business zero stars. I purchased two new UTVs for my company through Empire Motorsports, added accessories, and had great experiences with their sales, service, and parts departments. Based on that positive relationship, I decided to bring my 2006 GSXR 1000 to them for a fuel issue — something I would normally handle myself. Initially, they replaced the fuel pump but informed me the issue remained. I reminded them that the fuel regulator also needed to be replaced, which extended the time my bike was in their shop. This was a fully restored bike — recently fitted with custom-painted plastics, new tires, chain, wheels, electronics, and a fresh dyno tune. Unfortunately, while in their care, my motorcycle was damaged. It appeared someone had taken it for a test ride or a joyride and laid it down, causing significant damage to the left side including the rear plastics and frame slider. When I asked management to review their security footage and explain what happened, I received no resolution. Weeks later, they instead placed blame on me and provided no evidence that the footage had even been reviewed. The lack of accountability and follow-up was extremely disappointing. I invested significant time and money into that bike, and now it sits in a corner, unrideable, as a reminder of this experience. I had hoped for honesty and professionalism — even a simple acknowledgment or effort to make it right — but received neither. Because of this, I will no longer do business with Empire Motorsports, nor will the companies I work for or work with. All I ever asked for was transparency and responsibility, but that was not provided.
  • SR
    Shane Roy
    Aug 31, 2025
    5.0
    Great bunch of guys! They know there products and are good at what they do. Highly recommend to go there for your mower needs. Great service pleasure doing business you.

Frequently Asked Questions About Empire Motorsports

What products does Empire Motorsports offer?

Empire Motorsports offers ATVs, Motorcycles, Side-By-Sides, Mowers, Trailers, and Attachments in Sioux Falls, SD.

What are the typical business hours for Empire Motorsports?

Empire Motorsports is open Tuesday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and is closed on Mondays and Sundays.