Business Details
About
Towing Service Station
Tow Pros has provided the best in quality towing service since June of 2000. Since our inception, we have grown to a fleet of nine trucks, which consist of flatbed and recovery units.
We offer quick and damage-free towing 24 hours a day, seven days a week with our advanced rollbacks, recovery trucks, and trailers. We tow cars, vans, trucks, and SUVs u2014 even limousines. We have the ability to tow several types of trailers, including fifth-wheel campers, goose-necks, and horse trailers. We also tow forklifts, bobcats, cube vans, straight trucks, sheds, motorcycles, ATVs and much, much more.
Location
Hours
Reviews
4.0
148 reviews
5 stars
96
4 stars
13
3 stars
5
2 stars
5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some drivers are praised for their professionalism and friendliness, others report rude and unhelpful interactions with dispatch.
Response Time
Many customers appreciated the quick response times for towing and roadside assistance, often highlighting the prompt arrival of drivers.
Professionalism
Several reviews commend the professionalism and expertise of the drivers, with many noting their helpfulness and ability to handle difficult situations.
Pricing Issues
There are complaints about unexpected charges and pricing discrepancies, with some customers feeling they were overcharged or misled about costs.
Vehicle Handling
While some drivers are praised for careful handling of vehicles, there are multiple reports of damage caused during towing, leading to dissatisfaction.
- MLM L5 days ago5.0They came and saved the day yesterday evening when my oil light come on. Got the car to the shop at about 9 and back on the road before noon today. Thank you
- ABalandra bennOct 20, 20255.0Trent helped to jump my car as well as tested my battery to see if I’d need a replacement. Also took a look at everything under the hood and a suggestion for a mechanic in the area since I’m not local
- PGpatricia gJun 23, 20255.0Mike showed up 20 minutes after calling AAA. A very nice guy, who was very professional and gave us the jump we needed for our dead battery on our Ford 150 truck. That was about 2 weeks ago and it's still going strong! I highly recommend him and AAA!
- RMRichard Raborn MDJun 12, 20255.0Mike came out to the house to jump start my car. Mike was personable, professional and gave me insights into why my 2 year old battery was dead. ( Don't leave your key fob in the car!) I highly recommend his company. Mike had 15 years experience as a tow truck driver. AAA made a great referral!
- DBDale N. BrumbaughNov 20, 20205.0Great bunch of guys who get the job done right and quickly. Not to mention at a fair price.
Frequently Asked Questions About Tow Pros
What services does Tow Pros offer?
Tow Pros offers towing for cars, vans, trucks, SUVs, limousines, trailers (including fifth-wheel campers, goose-necks, and horse trailers), forklifts, bobcats, cube vans, straight trucks, sheds, motorcycles, ATVs, and more.
What are the operating hours of Tow Pros?
Tow Pros operates 24 hours a day, 7 days a week, providing round-the-clock towing services.
Where is Tow Pros located?
Tow Pros is located at 1329 Seger Dr., Rapid City, SD 57701, USA.
Since when has Tow Pros been in business?
Tow Pros has been providing towing services since June 2000.
What payment methods does Tow Pros accept?
Tow Pros accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Can Tow Pros tow specialized vehicles and equipment?
Yes, Tow Pros can tow specialized vehicles and equipment including limousines, forklifts, bobcats, motorcycles, ATVs, and various types of trailers.
How can I contact Tow Pros for towing services?
You can contact Tow Pros by calling +1 605-388-8700 or visiting their website at https://towprosrc.com.
What nearby automotive services can I find around Tow Pros?
Nearby automotive services include Dependable Roadside Service, Aggressive Auto And Towing, A & A Auto Salvage, and multiple car dealers like Honda, Rushmore Honda, and Rapid Auto Sales, which offer repair, towing, and dealership services to customers in the area.
What nearby places should I visit before or after using Tow Pros' services?
Before or after visiting Tow Pros, you might enjoy the nearby Libertyland USA amusement park for family fun or dine at The Garden Grill & Bar for a meal. Additionally, the Hilton Garden Inn Rapid City provides nearby lodging options.
Are there convenient locations for roadside assistance near Tow Pros?
Yes, Dependable Roadside Service is close by and offers towing and emergency roadside assistance, which can be helpful if you need quick service or backup support near Tow Pros' location.