Business Details
About
Towing Service Station
Tow Pros has provided the best in quality towing service since June of 2000. Since our inception, we have grown to a fleet of nine trucks, which consist of flatbed and recovery units.
We offer quick and damage-free towing 24 hours a day, seven days a week with our advanced rollbacks, recovery trucks, and trailers. We tow cars, vans, trucks, and SUVs u2014 even limousines. We have the ability to tow several types of trailers, including fifth-wheel campers, goose-necks, and horse trailers. We also tow forklifts, bobcats, cube vans, straight trucks, sheds, motorcycles, ATVs and much, much more.
Location
Hours
Reviews
3.9
149 reviews
5 stars
96
4 stars
13
3 stars
5
2 stars
5
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some praising the friendliness and professionalism of drivers, while others reported rude and unhelpful interactions with dispatch staff.
Response Time
Many customers appreciated the quick response times for towing and roadside assistance, highlighting the efficiency of the service.
Professionalism
Several reviews noted the professionalism and expertise of the drivers, with specific mentions of their helpfulness and ability to handle difficult situations.
Pricing Issues
There were complaints about unexpected price increases and perceived gouging, leading to dissatisfaction among some customers.
Service Quality
While many customers praised the quality of service, there were also reports of damage to vehicles during towing and poor handling of situations.
- KLKelvin Last5 days ago1.0Damaged my car, would not give me a definite answer, run around about a "owner" who never called me back and it's been a month. Then try to black ball me and instigate words for something I didn't say,..Dillon isn't thw guy u want or this company. I just wanted my car towed safely, she kept saying it was impounded, which it wasnt- then run me around again.
- MLM LNov 18, 20255.0They came and saved the day yesterday evening when my oil light come on. Got the car to the shop at about 9 and back on the road before noon today. Thank you
- ABalandra bennOct 20, 20255.0Trent helped to jump my car as well as tested my battery to see if I’d need a replacement. Also took a look at everything under the hood and a suggestion for a mechanic in the area since I’m not local
- HQHarley QuinnFeb 15, 20161.0Absolutely horrible! I was involved in a collision where a driver reamed me into oncoming traffic. I was in shock and non responsive so they towed my car to this rat hole. I had a few items left in my car I wanted to get out a few days after, and these people treated me like a low life criminal! They wanted MY insurance information and would not let me see my car. I called the police but the police stood by the Muppets that run this place. Basically, they can exploit you and your things even when the car is destroyed. Due to the oposing drivers insurance, I still have not seen my car. STAY AWAY!!
Frequently Asked Questions About Tow Pros
What services does Tow Pros offer?
Tow Pros offers towing for cars, vans, trucks, SUVs, limousines, trailers (including fifth-wheel campers, goose-necks, and horse trailers), forklifts, bobcats, cube vans, straight trucks, sheds, motorcycles, ATVs, and more.
What are the operating hours of Tow Pros?
Tow Pros operates 24 hours a day, 7 days a week, providing round-the-clock towing services.
Where is Tow Pros located?
Tow Pros is located at 1329 Seger Dr., Rapid City, SD 57701, USA.
Since when has Tow Pros been in business?
Tow Pros has been providing towing services since June 2000.
What payment methods does Tow Pros accept?
Tow Pros accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Can Tow Pros tow specialized vehicles and equipment?
Yes, Tow Pros can tow specialized vehicles and equipment including limousines, forklifts, bobcats, motorcycles, ATVs, and various types of trailers.
How can I contact Tow Pros for towing services?
You can contact Tow Pros by calling +1 605-388-8700 or visiting their website at https://towprosrc.com.
What nearby automotive services can I find around Tow Pros?
Nearby automotive services include Dependable Roadside Service, Aggressive Auto And Towing, A & A Auto Salvage, and multiple car dealers like Honda, Rushmore Honda, and Rapid Auto Sales, which offer repair, towing, and dealership services to customers in the area.
What nearby places should I visit before or after using Tow Pros' services?
Before or after visiting Tow Pros, you might enjoy the nearby Libertyland USA amusement park for family fun or dine at The Garden Grill & Bar for a meal. Additionally, the Hilton Garden Inn Rapid City provides nearby lodging options.
Are there convenient locations for roadside assistance near Tow Pros?
Yes, Dependable Roadside Service is close by and offers towing and emergency roadside assistance, which can be helpful if you need quick service or backup support near Tow Pros' location.