Rivian's Service Centers are by appointment only.
Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team. Our team of service advisors will set out the optimal repair plan to get you back on the road. The service center has a waiting room with Wi-Fi, water, and snacks. If you’d like to experience a vehicle in person you can check out our Rivian Spaces or set up a demo drive.
Frequently Asked Questions About Rivian Service + Demo Center
What services does the Rivian Service + Demo Center offer?
Rivian Service + Demo Center provides service and maintenance for Rivian electric vehicles by appointment only, with support from service advisors to optimize repair plans.
How can I schedule a service appointment at the Rivian Service + Demo Center?
You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team to schedule an appointment.
What are the operating hours of the Rivian Service + Demo Center in Ladson, SC?
The center is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does the Rivian Service + Demo Center have amenities for waiting customers?
Yes, the service center offers a waiting room with Wi-Fi, water, and snacks for customers while their vehicle is serviced.
Can I test drive a Rivian vehicle at this location?
Yes, you can experience a Rivian vehicle in person by visiting a Rivian Space or setting up a demo drive at the Service + Demo Center.
Where is the Rivian Service + Demo Center located?
It is located at 186 Acres Drive, Ladson, SC 29456, United States.
What nearby places can I visit before or after my service appointment at Rivian Service + Demo Center?
Nearby places include The Duke of Charleston apartments, Music In Motion school and venue, and Tall Pines Baptist Church, providing options for accommodation, entertainment, and relaxation.
Are there rental services near the Rivian Service + Demo Center?
Yes, nearby rental services include Sunbelt Rentals and United Rentals, offering equipment rentals if you need additional support during your visit.
Can I find automotive-related shops near the Rivian Service + Demo Center?
Nearby automotive-related businesses include American Biker motorcycle dealer, Snider Fleet Solutions tire dealer and repair, and Simply Selected Detailing Pros for auto detailing.
How can I contact the Rivian Service + Demo Center?
You can call them at +1 843-474-2654 or visit their website at https://rivian.com/en-CA/spaces/ladson-service-demo-center for more information.