Customers consistently praised the exceptional customer service provided by the staff, highlighting their professionalism, patience, and willingness to assist.
Service Efficiency
Many reviews noted the quick turnaround times for service appointments, including the use of loaner vehicles and timely updates during repairs.
Sales Experience
The sales process was described as smooth and pressure-free, with staff being knowledgeable and accommodating, making customers feel valued.
Communication
Customers appreciated the clear communication throughout their experiences, whether during sales or service, contributing to a positive overall impression.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding specific service issues and communication lapses that left some customers dissatisfied.
MW
Mike W
Nov 10, 2025
5.0
Recently purchased a used 2023 Volvo XC90 and took it into Viti Volvo for service. My service advisor Zach was excellent and scheduled my appointment quickly. Service was prompt and issue was resolved and covered under warranty. Will definitely return to Viti when I need future service.
RM
Robert McGinnis
Nov 4, 2025
5.0
Viti is one of the highest quality dealerships we’ve ever dealt with. We had our XC90 serviced yesterday and couldn’t be happier with the professionalism and level of service. If you’re interested in buying a Volvo, look no further than Viti.
MD
Marion Davis
Oct 31, 2025
5.0
Better late than never! Last March we bought an XC 60 2025 Volvo and I want to say how beyond pleased my husband and I are not only with the car but with the exceptional service we have received from our sales agent Liz Mulroy, Erin in the Service Dept and the General Manager of Viti Volvo, that has continued to this day. We are "senior citizens" 79 and 80 years old and Liz could not have been more patient or kind in helping us comprehend how to use all the many options available in the car. This is the second Volvo we have purchased from Viti Volvo and we will continue to recommend to family and friends that they should begin their search for a new car at Viti Volvo in Tiverton, Rhode Island--they won't be disappointed!
CJ
Christopher Jorge
Oct 29, 2025
5.0
Viti volvo in Tiverton is without a doubt the best dealership experience I have ever had. From begining to end our sales consultant Phil and sales manager Jay made the vehicle purchase simply great. With the experience I have had here I cannot wait to come back in the future. I can guarantee that you will not be disappointed at Viti Volvo.
SF
Sentinel Limousine Fleet
Oct 17, 2025
5.0
What a wonderful experience at Viti Volvo Service! Erin, our service advisor, was knowledgeable, professional, and made sure to get our vehicle in as quickly as possible. She kept in touch throughout the repair process, providing regular updates. The work was completed ahead of schedule, and the team even washed and vacuumed the car before returning it. To top it off, they delivered the vehicle back to me when the service was finished.
Five stars to Erin and the entire Viti Volvo team — their commitment to excellent customer service truly shines!
Frequently Asked Questions About Viti Volvo Cars Tiverton
What are the business hours of Viti Volvo Cars Tiverton?
Viti Volvo Cars Tiverton is open Monday to Thursday from 7:30 AM to 7:00 PM, Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Where is Viti Volvo Cars Tiverton located?
Viti Volvo Cars Tiverton is located at 975 Fish Road, Tiverton, RI 02878-3721, USA.
How can I contact Viti Volvo Cars Tiverton by phone?
You can reach Viti Volvo Cars Tiverton by calling +1 401-352-6300.
Does Viti Volvo Cars Tiverton have an online website?
Yes, their official website is https://www.vitivolvocarstiverton.com.
What types of services does Viti Volvo Cars Tiverton offer?
They offer services as a Volvo dealer, car dealer, chauffeur service, used car dealer, and auto repair shop.
Where can I park if I visit Viti Volvo Cars Tiverton using public transportation?
You can use the nearby Tiverton Park And Ride facility for parking, which is convenient for visitors using public transportation.
Are there other car dealerships near Viti Volvo Cars Tiverton?
Yes, nearby dealerships include Viti, Inc. Mercedes Dealer and Brian at Viti, Inc., which also offer automotive services.
Can I combine a visit to Viti Volvo Cars Tiverton with other local services?
Certainly, nearby services include Tiverton Dental Associates for dental care and Moniques Grooming for pet services, making errands convenient.
Are there dining options near Viti Volvo Cars Tiverton?
Yes, Sabitado's Pizzeria is close by and offers pizza and delivery services, great for a meal before or after your visit.
Where can I find vehicle detailing near Viti Volvo Cars Tiverton?
Aquidneck Auto Detail is nearby and offers auto detailing and car wash services to keep your vehicle looking its best.