Business Details
About
Car DealerUsed Car DealerAuto Repair Shop
Our Mercedes-Benz dealership in Tiverton,RI features the all-new Mercedes-Benz models in the most popular colors and trim levels, making us your first-stop shop. We also have an extensive selection of Certified Pre-Owned Mercedes-Benz vehicles.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
640 reviews
5 stars
543
4 stars
34
3 stars
13
2 stars
12
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the dealership's staff for their professionalism, attentiveness, and helpfulness throughout the purchasing and service processes.
Sales Experience
Many reviews highlighted a smooth and enjoyable car buying experience, with specific salespeople receiving commendations for their knowledge and customer care.
Service Quality
The service department received high marks for thoroughness, communication, and the quality of work performed, with many customers expressing trust in their service advisors.
Long-term Loyalty
Numerous customers mentioned their long-standing relationship with Viti, indicating satisfaction with both sales and service over many years.
Mixed Feedback
While most reviews were positive, some customers reported issues with specific service experiences and communication, suggesting room for improvement.
- JJJNov 15, 20255.0I had an incredible experience with Chris at Viti Mercedes from start to finish. The entire process was unbelievably smooth no stress, no hassle, just exceptional service. Chris was knowledgeable, attentive, and made everything effortless. I absolutely love my new car! It was delivered straight to me in perfect condition, detailed and flawless. The communication was clear the entire time, and Chris went above and beyond to make sure every detail was taken care of. Truly one of the best car-buying experiences I’ve ever had. If you’re looking for someone who makes the process seamless and enjoyable, Chris is the one to go to. Highly recommend! 🚗✨
- JDJulie DonnanNov 14, 20255.0Viti provides the best service ever; from the delivery of the courtesy car, to the amazing drivers, the check-ins from the mechanic, ( Danny is fabulous), and to the overall communication. I will never go to any other dealership.
- BVBOSTON TRUCK AND VANNov 13, 20255.0Between James Gray Brian Reedy, service writer and Shop Forman Vic. I am completely 100% Satisfied with Vito’s Mercedes Benz Dealership. They know what Customer Service means to their clients. Thank you very much.
- SSShadi ShakooriNov 2, 20255.0What can I say about a dealership that is spectacular?!?! From Will the GM, to Brian the best car salesman that I have ever encountered. I have purchased and leased so many vehicles, but never has it been this smooth and seamless. Thank you for a wonderful experience.
- TPThomas PorterOct 29, 20255.0My entire service experience was flawless. A loaner car was immediately available and my car serviced very quickly and competently. Thank you!
Frequently Asked Questions About Viti Mercedes
What types of vehicles can I find at Viti Mercedes in Tiverton?
Viti Mercedes offers the all-new Mercedes-Benz models in popular colors and trims, as well as a wide selection of Certified Pre-Owned Mercedes-Benz vehicles.
What are the operating hours of Viti Mercedes?
Viti Mercedes is open Monday to Thursday from 7:00 AM to 7:00 PM, Friday from 7:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Does Viti Mercedes offer vehicle service and repairs?
Yes, Viti Mercedes provides auto repair services, including oil changes and brake services.
Can I pay by debit card or check at Viti Mercedes?
Yes, Viti Mercedes accepts payments by check and debit card.
Is Viti Mercedes an LGBTQ+ welcoming and transgender safe space?
Yes, Viti Mercedes welcomes LGBTQ+ customers and is a transgender safe space.
Does Viti Mercedes offer in-store shopping and delivery services?
Yes, Viti Mercedes provides in-store shopping and delivery options for their customers.
Are there nearby parking or transportation options close to Viti Mercedes?
Yes, Tiverton Park And Ride is located nearby and offers convenient parking and transportation options for visitors to Viti Mercedes.
What other automotive services are available near Viti Mercedes?
Nearby automotive services include Brian at Viti, Inc., Viti Volvo Cars Tiverton, and Viti, Inc. Mercedes Dealer, providing additional car sales, repairs, and brake services.
Are there restaurants near Viti Mercedes where I can eat before or after visiting?
Yes, Sabitado's Pizzeria is a nearby pizza restaurant offering food delivery services, perfect for grabbing a meal before or after your visit.
What other local services can I find near Viti Mercedes in Tiverton?
Near Viti Mercedes, you can find a variety of services including dental care at Tiverton Dental Associates, optometry at Specs Eye Care, and beauty services at n'style Salon & Spa and FlyLash Lynzie.