Business Details
About
Tire ShopAuto Repair ShopBrake ShopAuto Air Conditioning Service
BTS Tire & Service offers tires, wheels, and automotive services in Pawtucket and the East Side of Providence, RI.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.6
343 reviews
5 stars
283
4 stars
26
3 stars
7
2 stars3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and accommodating staff, highlighting their willingness to go above and beyond.
Quality of Work
Most reviews noted high-quality repairs and services, with many customers expressing satisfaction with the work done on their vehicles.
Pricing Transparency
While many customers appreciated fair pricing, some expressed concerns about perceived upselling and high costs for certain repairs.
Efficiency
Several reviews mentioned prompt service and quick turnaround times, with many customers noting that their vehicles were serviced in a timely manner.
Trustworthiness
Many long-term customers emphasized the honesty and reliability of the business, although a few reviews raised concerns about specific experiences.
- JCJamie CataneseJan 6, 20265.0BTS just replaced all four of my tires, and the experience was excellent from start to finish. They gave me a great price over the phone—better than the quote I already had—and got me in for service quickly. The whole job took about an hour. They even let me know about a manufacturer rebate and handled all the paperwork on my behalf. Truly outstanding service. Highly recommend!
- TTThomasJan 2, 20265.0BTS did a great job installing a new transfer case and did it in only 3 day . I would definitely recommend them as they were recommended to me .
- TNTyler NorthDec 30, 20255.0Needed a state inspection and they took me in earlier than my appointment time and got me right out! Friendly guys, fast service. I’ll definitely be back!
- JSJD StettinDec 19, 20255.0Great service! Good prices, really helpful service (thanks Andrew!) and quality work for my new set of tires. Highly recommend.
- TJTimothy JewettNov 13, 20255.0Andrew and Heinrich were both tremendously helpful. They made drop off/pick up and scheduling a breeze. They are both very knowledgeable and went over many details of my tire change and my faulty heater. Both extremely friendly and personable. The repairs were top notch. I have been coming here for almost 2 years and they are experts at their craft. They provide high quality service at a reasonable price. Also, I highly recommend the Continental True Contact Tour 54 tires, they are so quiet and all season as well.
Frequently Asked Questions About BTS Tire & Service Store
Is there a warranty on the tires you sell?
BTS Tire & Service Store provides Nationwide warranties that are available up to 24 months on all products and services.
Are your technicians certified?
Yes! Our technicians are ASE certified.
Do you do Rhode Island state safety inspections?
Yes, we do!
Do you offer financing?
Yes! We offer Goodyear Credit Card, Continental/Synchrony Credit Card, ACIMA Leasing, and others.
What types of tires does BTS Tire & Service Store offer?
BTS Tire & Service Store offers car, truck, and SUV tires from multiple brands including Goodyear, Michelin, and Pirelli.
Are the technicians at BTS Tire & Service Store certified?
Yes, all technicians at BTS Tire & Service Store are ASE certified.
Does BTS Tire & Service Store conduct Rhode Island state safety inspections?
Yes, BTS Tire & Service Store performs Rhode Island state safety inspections.
What financing options does BTS Tire & Service Store provide?
They offer financing through Goodyear Credit Card, Continental/Synchrony Credit Card, ACIMA Leasing, and others.
What are the typical business hours for BTS Tire & Service Store?
BTS Tire & Service Store is open Monday through Friday from 7:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Does BTS Tire & Service Store provide a warranty on their tires?
Yes, they offer nationwide warranties up to 24 months on all products and services.
How can I contact BTS Tire & Service Store for inquiries or appointments?
You can call their main phone at +1 401-394-3041 or email info@btstire.com.
What nearby places could I visit before or after my appointment at BTS Tire & Service Store?
Nearby you can visit My Daddy's Pizza & Grille for a meal, or check out Jordan's Jungle if you enjoy flowers and gardening.
Are there any healthcare providers near BTS Tire & Service Store?
Yes, several healthcare providers like Beth Peterson (orthopedist) and Procare Physical Therapy are nearby, useful if you need medical consultations before or after your visit.
Is there convenient vehicle rental or transportation available near BTS Tire & Service Store?
Yes, U-Haul Neighborhood Dealer is nearby for truck rentals, which may help if you require moving assistance.