I wish I could give them more than 5 stars! Everyone, from the front office to the team in the shop, was incredibly kind, helpful, and truly knowledgeable. They guided me through the entire process after my accident, and their support made everything so much easier during a stressful time.I’m genuinely grateful I found them and I can’t thank them enough. It’s rare to find a place where you feel both well taken care of and completely confident in the work being done. I trust them with everything and I recommend them wholeheartedly to anyone who needs honest, professional, and caring service.
AK
Anthony Kopacz
Oct 29, 2025
5.0
As always North Smithfield Auto body met my expectations. Brought my truck to them for a leak which ended up not being what was first believed to be. The repair cost was a savings to what could have been. Another great job by all that work at North Smithfield Auto Body.
BB
Bob Baker
Oct 10, 2025
4.0
Tommy knows his shit and is fair
WV
warburton virginia
Sep 5, 2025
5.0
I recently had my car repaired by North Smithfield Auto Body and am completely satisfied. The service was fast, pleasant , and above my expectations. Even though my car is ten years old, it now looks brand new, inside and out. Thanks to Tommy and his detailing crew.
KP
Kathy Pinto
Aug 5, 2025
5.0
I bring all of our cars there and am always treated with respect and friendly people.
Frequently Asked Questions About North Smithfield Auto Body Inc
What brands does North Smithfield Auto Body Inc work with?
North Smithfield Auto Body works with the following makes: Acura, Audi, Tesla, Cadillac, Chrysler, Dodge, Ford, GM, Honda, Hyundai, Infiniti, Jeep, Kia, Lexus, Mercedes-Benz, Nissan, Toyota, and Volkswagen.
Do you offer any guarantees or warranties for your work?
North Smithfield Auto Body offers a lifetime workmanship guarantee and a 100% customer satisfaction guarantee. Manufacturer warranties are also available.
What services does North Smithfield Auto Body offer?
North Smithfield Auto Body offers auto body collision and interior repair, auto detailing, pre-owned vehicle sales, paintless dent repair, and commercial and fleet vehicle services.
When the insurance company says I can have my vehicle repaired at an insurance company-approved or referral repair facility, do I have to use the insurance company’s facility?
R.I.G.L. §27-29-4(18) “No insurance company shall interfere with consumer’s freedom to choose a rental agency. No insurance company may require an insured to pay a rental company when the insured has signed a direction to pay.” Also, if the accident is not your fault and the other party’s insurance company has accepted responsibility, you are entitled to a vehicle comparable to your own while your vehicle is undergoing repairs. For example, if you have an SUV, you are entitled to an SUV. However, if you have a Range Rover, the insurance company can provide you with a Ford Explorer or an equal SUV. It is not required to provide an identical vehicle.
Can I ask my insurance company to repair my vehicle with original equipment manufacturer (OEM) parts?
R.I.G.L. §27-10.2-2(b) When a vehicle is less than thirty (30) months from the date of manufacture, “No insurance company may require the use of aftermarket parts when negotiating repairs with any repairer unless the repairer and insurance company have a written consent from the owner to install aftermarket parts.” In summary, an insurance company cannot require aftermarket parts if your vehicle is less than 30 months old from the date of manufacture. If your vehicle is over thirty (30) months old from the date of manufacture, then the insurance company can stipulate aftermarket parts.
If I have rental car insurance coverage, will the insurance company pay for the rental car of my choice?
R.I.G.L. §27-29-4(18) “No insurance company shall interfere with consumer’s freedom to choose a rental agency. No insurance company may require an insured to pay a rental company when the insured has signed a direction to pay.” Also, if the accident is not your fault and the other party’s insurance company has accepted responsibility, you are entitled to a vehicle comparable to your own while your vehicle is undergoing repairs. For example, if you have an SUV, you are entitled to an SUV. However, if you have a Range Rover, the insurance company can provide you with a Ford Explorer or an equal SUV. It is not required to provide an identical vehicle.
What types of vehicles does North Smithfield Auto Body Inc service?
North Smithfield Auto Body works with a variety of makes including Acura, Audi, Tesla, Cadillac, Chrysler, Dodge, Ford, GM, Honda, Hyundai, Infiniti, Jeep, Kia, Lexus, Mercedes-Benz, Nissan, Toyota, and Volkswagen.
Does North Smithfield Auto Body Inc provide any warranties on their repairs?
Yes, they offer a lifetime workmanship guarantee, a 100% customer satisfaction guarantee, and manufacturer warranties when available.
What services are available at North Smithfield Auto Body Inc?
They offer auto body collision and interior repair, auto detailing, pre-owned vehicle sales, paintless dent repair, and commercial and fleet vehicle services.
Are original equipment manufacturer (OEM) parts used for vehicle repairs?
If your vehicle is less than 30 months old, insurance companies cannot require aftermarket parts without your consent. For vehicles older than 30 months, aftermarket parts may be used.
Do I have to use the insurance company's preferred repair facility?
No. You have the right to choose your own repair facility. Insurance companies cannot force you to use their approved shops.
What are the business hours of North Smithfield Auto Body Inc?
They are open Monday through Friday from 8:00 AM to 4:30 PM, Saturday from 8:00 AM to 11:00 AM, and closed on Sundays.
What forms of payment does North Smithfield Auto Body Inc accept?
They accept American Express, Cash, Check, Discover, MasterCard, Visa, and Zelle.
Are there nearby insurance agencies to North Smithfield Auto Body Inc if I need insurance assistance?
Yes, nearby insurance agencies include New England Enrollment Strategies, IConnexion, Auto Insurance Group, and Kaplansky Insurance, which can help with vehicle insurance needs during your repair process.
What other automotive services are available near North Smithfield Auto Body Inc?
Nearby automotive-related services include Certified Chimney Inspections (auto body and repair), Anchor Subaru, Anchor Auto Group, Anchor Nissan dealerships, and Mongeon's Auto dealership and repair.
What are some nearby places to visit around North Smithfield Auto Body Inc after your appointment?
You can visit local landmarks such as the Tyler Mowry House and The Milk Can museums, or enjoy dining at Barbecue Buddies, an American cuisine restaurant nearby.