Have you totaled your car? Well I did and my car was dropped off here. From day 1 Alisha and the team at North Smithfield Auto Body were nothing but welcoming, helpful, and genuinely cared. They helped me coordinate with a rental car, told me what the next step was with the whole process, kept me updated, and answered every single question I had. Alisha has the best customer service and bed side manner, I guess you could say, with this whole process. Not only did she treat me with respect, but she treated me like family. Not only do they handle vehicles like mine, RIP, but they also do a lot of other work like auto body painting, mechanical work, and if they can't do it, they have a guy for it!
I highly recommend stopping in and seeing the services they have. It's worth the trip on 146.
DB
Donna Blais
Nov 24, 2025
5.0
No one wants to have to use an auto body shop! But if you do, the only one to use is North Smithfield Auto Body! We have done business with them more than once and would never go anywhere else. It is truly a family business and Tom is wonderful. They are professional, honest, easy to work with, and the service and repairs are beyond my expectations! I highly recommend North Smithfield Auto Body!
MD
Melody Delpazir
Nov 16, 2025
5.0
I wish I could give them more than 5 stars! Everyone, from the front office to the team in the shop, was incredibly kind, helpful, and truly knowledgeable. They guided me through the entire process after my accident, and their support made everything so much easier during a stressful time.I’m genuinely grateful I found them and I can’t thank them enough. It’s rare to find a place where you feel both well taken care of and completely confident in the work being done. I trust them with everything and I recommend them wholeheartedly to anyone who needs honest, professional, and caring service.
Frequently Asked Questions About North Smithfield Auto Body Inc
What brands does North Smithfield Auto Body Inc work with?
North Smithfield Auto Body works with the following makes: Acura, Audi, Tesla, Cadillac, Chrysler, Dodge, Ford, GM, Honda, Hyundai, Infiniti, Jeep, Kia, Lexus, Mercedes-Benz, Nissan, Toyota, and Volkswagen.
Do you offer any guarantees or warranties for your work?
North Smithfield Auto Body offers a lifetime workmanship guarantee and a 100% customer satisfaction guarantee. Manufacturer warranties are also available.
What services does North Smithfield Auto Body offer?
North Smithfield Auto Body offers auto body collision and interior repair, auto detailing, pre-owned vehicle sales, paintless dent repair, and commercial and fleet vehicle services.
When the insurance company says I can have my vehicle repaired at an insurance company-approved or referral repair facility, do I have to use the insurance company’s facility?
R.I.G.L. §27-29-4(18) “No insurance company shall interfere with consumer’s freedom to choose a rental agency. No insurance company may require an insured to pay a rental company when the insured has signed a direction to pay.” Also, if the accident is not your fault and the other party’s insurance company has accepted responsibility, you are entitled to a vehicle comparable to your own while your vehicle is undergoing repairs. For example, if you have an SUV, you are entitled to an SUV. However, if you have a Range Rover, the insurance company can provide you with a Ford Explorer or an equal SUV. It is not required to provide an identical vehicle.
Can I ask my insurance company to repair my vehicle with original equipment manufacturer (OEM) parts?
R.I.G.L. §27-10.2-2(b) When a vehicle is less than thirty (30) months from the date of manufacture, “No insurance company may require the use of aftermarket parts when negotiating repairs with any repairer unless the repairer and insurance company have a written consent from the owner to install aftermarket parts.” In summary, an insurance company cannot require aftermarket parts if your vehicle is less than 30 months old from the date of manufacture. If your vehicle is over thirty (30) months old from the date of manufacture, then the insurance company can stipulate aftermarket parts.
If I have rental car insurance coverage, will the insurance company pay for the rental car of my choice?
R.I.G.L. §27-29-4(18) “No insurance company shall interfere with consumer’s freedom to choose a rental agency. No insurance company may require an insured to pay a rental company when the insured has signed a direction to pay.” Also, if the accident is not your fault and the other party’s insurance company has accepted responsibility, you are entitled to a vehicle comparable to your own while your vehicle is undergoing repairs. For example, if you have an SUV, you are entitled to an SUV. However, if you have a Range Rover, the insurance company can provide you with a Ford Explorer or an equal SUV. It is not required to provide an identical vehicle.
What types of vehicles does North Smithfield Auto Body Inc service?
North Smithfield Auto Body works with a variety of makes including Acura, Audi, Tesla, Cadillac, Chrysler, Dodge, Ford, GM, Honda, Hyundai, Infiniti, Jeep, Kia, Lexus, Mercedes-Benz, Nissan, Toyota, and Volkswagen.
Does North Smithfield Auto Body Inc provide any warranties on their repairs?
Yes, they offer a lifetime workmanship guarantee, a 100% customer satisfaction guarantee, and manufacturer warranties when available.
What services are available at North Smithfield Auto Body Inc?
They offer auto body collision and interior repair, auto detailing, pre-owned vehicle sales, paintless dent repair, and commercial and fleet vehicle services.
Are original equipment manufacturer (OEM) parts used for vehicle repairs?
If your vehicle is less than 30 months old, insurance companies cannot require aftermarket parts without your consent. For vehicles older than 30 months, aftermarket parts may be used.
Do I have to use the insurance company's preferred repair facility?
No. You have the right to choose your own repair facility. Insurance companies cannot force you to use their approved shops.
What are the business hours of North Smithfield Auto Body Inc?
They are open Monday through Friday from 8:00 AM to 4:30 PM, Saturday from 8:00 AM to 11:00 AM, and closed on Sundays.
What forms of payment does North Smithfield Auto Body Inc accept?
They accept American Express, Cash, Check, Discover, MasterCard, Visa, and Zelle.
Are there nearby insurance agencies to North Smithfield Auto Body Inc if I need insurance assistance?
Yes, nearby insurance agencies include New England Enrollment Strategies, IConnexion, Auto Insurance Group, and Kaplansky Insurance, which can help with vehicle insurance needs during your repair process.
What other automotive services are available near North Smithfield Auto Body Inc?
Nearby automotive-related services include Certified Chimney Inspections (auto body and repair), Anchor Subaru, Anchor Auto Group, Anchor Nissan dealerships, and Mongeon's Auto dealership and repair.
What are some nearby places to visit around North Smithfield Auto Body Inc after your appointment?
You can visit local landmarks such as the Tyler Mowry House and The Milk Can museums, or enjoy dining at Barbecue Buddies, an American cuisine restaurant nearby.