Business Details
About
Auto Body Shop
Exclusive Auto Body, LLC provides auto body and collision repair, detailing and reconditioning, and auto insurance claims service to the Johnston and Cranston, RI, areas.
Location
Hours
Reviews
4.8
57 reviews
5 stars
52
4 stars
1
3 stars
2
2 stars
2
1 star0
- SSShannon SampsonSep 25, 20255.0I just got my car back from Exclusive Auto Body in Johnston. Andy and the crew did an amazing job. The paint match was perfect and the car was cleaned like new! Everything went smooth and was on point thanks again guys 😊
- JLJill LSep 25, 20255.0The best body shop in Rhode Island! Professional, friendly, pro-active, and trusting! The shop handles insurance companies and lifts a weight off their customers shoulders. Andy and his team went above and beyond - even putting air in my tires after completing the repairs. Ask for Andy!
- JLjillee luSep 24, 20255.0100% recommend going to Exclusive Auto Body! Andy and his team were able to repair my drivers and left back door, as well as the dented frame! I am so impressed with their work! It looks better than when I originally bought the vehicle. The paint job is impeccable! Andy has wonderful communication skills and gave me updates throughout the process. He handled the insurance company which saved me a lot of headache and frustration. (The second photo was taken in the rain. The paint is perfect.) Thank you, Andy!
- RRRichy RichSep 22, 20252.0Not recommended, I had the dealer drop off my car to paint the driver door over. If you own a black car you know how hard it is to keep good it looking clean and washing it properly to prevent scratches, but if it's done right it will outshine everyone else. With that being said the staff started with using a random orbital sander with the window down which left a bunch of dust on the dashboard, also with a lack of attention the sander overlapped onto the fender and rear door panel which was not fixed. I don't think they worked up the pad grits enough and certainly didn't wetsand before applying the base coat as you could still see the sanding marks after clear was applied. They didn't mask off anything properly and didn't remove door handles or badging, just sprayed right around and over everything. The door was not cleaned properly before painting as there was a few fish-eyes and a TON of dirt which they attempted to cover up with more paint which inevitably lead to runs. The only saving grace here was after they applied a ton of clear they were forced to wetsand and polish the panel to make it look half decent. Overall the paint job was mediocre at best, they should of sanded it down and started over instead of trying to hide their mistakes. With the lack of proper technique and prep work an area of clear coat under the mirror has started to bubble only months after painting, it's a few small areas but over time it will get worse and I'll end up having to get the door painted again. And everything I wrote can be backed up with indisputable evidence.
- JJJTJul 5, 20255.0I just had my car repaired at Exclusive Auto. I had a great experience working with Andy at Exclusive Auto. They took care of dealing with my insurance company and made sure my car was completely restored to original condition! Andy made the whole process very easy on my end. Much appreciation and I will be back next time my car needs some TLC!! Much appreciation!
Frequently Asked Questions About Exclusive Auto Body, LLC
How long will the repair take?
The duration of repairs varies depending on the extent of damage. We provide estimated completion times during our initial assessment of your vehicle.
Can you work with my insurance company?
Yes, we can. Our team has extensive experience working with various insurance providers to ensure a smooth and efficient repair process for our clients.
Do I need multiple estimates for insurance claims?
In most cases, a single estimate is sufficient. Rhode Island law generally allows you to select your preferred repair shop, and one estimate is typically adequate for insurance purposes.
Will the repaired area match the rest of my vehicle?
Our skilled technicians use advanced color-matching techniques to ensure the repaired area blends seamlessly with the rest of your vehicle, making the repair virtually indistinguishable.
Is your work guaranteed?
We offer warranties on our repairs, demonstrating our confidence in the quality of our workmanship. Our commitment is to ensure your complete satisfaction with our services.
What type of payments do you accept?
We offer flexible payment options, including processing insurance claims, accepting major credit cards, and accommodating direct payments from our clients.
Do I need an appointment for an estimate?
While scheduling an appointment is recommended for your convenience, we also welcome walk-in clients for estimates. Our goal is to accommodate your schedule as best we can.
Can you arrange towing for my damaged vehicle?
We can assist you in arranging towing services to transport your damaged vehicle to our facility. Please contact us for more information on this service.
What services does Exclusive Auto Body, LLC offer?
They provide auto body and collision repair, detailing and reconditioning, and auto insurance claims service.
What are the business hours of Exclusive Auto Body, LLC?
Monday to Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 3:00 PM. Closed on Sundays and major holidays.
Do I need to make an appointment for an estimate?
While scheduling an appointment is recommended for convenience, walk-in clients are also welcome for estimates.
Can Exclusive Auto Body, LLC work with my insurance company?
Yes, they have extensive experience working with various insurance providers to ensure a smooth repair process.
Is the repair work at Exclusive Auto Body guaranteed?
Yes, they offer warranties on their repairs to ensure client satisfaction and confidence in their workmanship.
What payment options are accepted at Exclusive Auto Body, LLC?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa, and can process insurance claims.
Can Exclusive Auto Body arrange towing services for my vehicle?
Yes, they can assist in arranging towing services to transport your damaged vehicle to their facility.
Where is Exclusive Auto Body, LLC located and how can I contact them?
They are located at 1761 Plainfield Pike, Johnston, RI 02919. Phone: +1 401-272-2219, Email: exclusiveautobody82@gmail.com.
What nearby places can I visit while my vehicle is being serviced?
You can visit Walmart Grocery Pickup for shopping, Planet Fitness for a workout, and Dunkin' Donuts for coffee and snacks nearby.
Are there convenient services near Exclusive Auto Body for additional needs?
Yes, nearby services include Walgreens Pharmacy, Speedway gas station, and Minute Key locksmith for various errands.