Rohrich Cadillac

Reviews

• KR

  Kristin Ravasio

  Nov 11, 2025
  5.0
  I have had the BEST experience with Dave Keeler in service at Rohrich Cadillac. He dug for answers for us for our escalade, and when he diagnosed the problem, he spent so much time getting everything taken care of for us. AND HE ALWAYS is so pleasant and helpful, no matter how frustrating the problem seemed to be!! Additionally, Amy in the loaner department has always taken care of us, and always helps us get a loaner while our car is getting worked on. Finally, the drivers that bring the loaner or your car to you could not be kinder!! A+ service at Rohrich Cadillac service!!! Thank you all!
• IR

  Ian Roberts

  Nov 10, 2025
  1.0
  Dropped a car that was purchased through a Rohrich dealership at 8:30 AM for the yearly inspection and an oil change. Returned to pick the vehicle up a little after 5PM the same day. My problem, Rohrich’s service department knew they were down a technician and that this would cause some vehicles to not receive their scheduled work. The gentleman at the service counter openly admitted that they did not notify at least five or six people of this when we went to pick up our vehicle around 5 PM. I proceeded to ask "would you have called to let somebody know that their vehicle would not be serviced from reasons X, Y, Z." The gentleman at the service at the service counter couldn't answer the question and for some unknown reason started listing off other customers and vehicles that were in the queue still from Rohrich being down a technician. Now it is completely understandable the vehicle was not able to be inspected because Rohrich was down a technician. That is not the issue here. The vehicle not getting inspected on the scheduled day is not the issue here. If the service department knew vehicles were not going to be serviced on the scheduled day, wouldn't you think it’s a common courtesy to let customers know of this in a timely manner and attempt to reschedule? This is our first experience with Rohrich service but if this is how Rohrich conducts service, no thank you.
• JC

  John Cosentino

  Nov 3, 2025
  5.0
  WOW! I recently purchased a used vehicle from Rorhrich Lexus. With that purchase I received a used vehicle warranty. Included in that warranty was free oil changes. Today i took my vehicle to Rohrich Cadillac to get my first oil change. WHAT A BREEZE! Brett Simpson at the service counter was very friendly and professional. They washed my vehicle and vacuumed it out as well. Im gonna do that AGAIN!!!!
• MM

  Mike M

  Oct 28, 2025
  5.0
  I worked in the car business for many years. Rohrich Cadillac is the best dealership in the business. Tom Rohrich, the owner is very personable, and only hires great team members. Marty Pistella is one of those great people. They recently had a used and rare manual transmission blackwing cadillac on the lot. They put it on the lot at a fair market price and unlike other dealerships that had a similar car, resisted the urge to jack up the price by 10s of thousands of dollars. Of course it went quickly, so we missed out on the car. But they had another very nice car that turned out to be even a better fit to our needs and budget. They made sure everything was like new before delivering it. We love it. If you need a car, go to Rohrich and ask for Marty Pistella. This is the second car I purchases from Marty and he is awesome!
• CK

  Christine Kalymon

  Oct 22, 2025
  5.0
  In early October, I bought a car at Rohrich Cadillac. The entire process was smooth, well managed, and enjoyable. Lou was insanely helpful and made me feel at peace and also answered every question I had. I did not feel rushed at all and he gave me a thorough walk-through of my vehicle. I am very grateful that Lou was there to guide me through the process! Highly recommend him if you are in need of a car or an SUV.

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