Business Details
About
Parking GarageSP Plus Corporation
Metropolis is a premier parking garage located in Philadelphia, PA. Offering convenient and secure parking solutions for residents, commuters, and visitors in the bustling city. With state-of-the-art facilities and top-notch security measures, Metropolis ensures a hassle-free parking experience for all customers. Whether you're exploring the city or need a reliable spot to park daily, Metropolis in Philadelphia is your go-to destination for all your parking needs.
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- RTRonald TamlerDec 30, 20251.0Do not park here. They have a big sign advertising various rates for different times (including a rate of $30 for 24h). However, once you scan the QR code to book the parking, the only option offered is a rate of $21 for 12h. Which can be renewed 15 minutes before it expires. I had no desire to wake up at 6am to renew parking (at a higher rate) and immediately flagged this in a message to Metropolis (no phone number available, only email). I received a fairly useless email response 14h later (at least the response had a phone number). I had to escalate through a call with the manager to adjust the rate and was told that the big sign with advertised rate is irrelevant. Bottom line, save yourself the trouble and park elsewhere
- GGGregoryDec 10, 20251.0I reserved a spot on spot hero and when I arrived the lot was full. There was no extra parking spaces without parking someone else in and risking getting towed as the attendant was leaving soon. Had to go find and pay for a second parking. Not impressed
- ABAngelo BucciDec 6, 20251.0The worst customer service I’ve ever experienced. Rude person running it and so disrespectful. I’ll never park at any of these locations again. I’d rather get a ticket on the street.
- ASAndrew SavinsonOct 30, 20255.0You book a parking spot ahead of time for a particular number of hours, you register the number plate on your vehicle and describe the vehicle, pay with a credit card. When you arrive there show the receipt on your phone, and depending upon when you arrive you may have to give your keys to the parking attendant so he can move your car out of the way of other cars. When you get back he will bring the car to you. And I'd like to thank Gigi the attendant who was very efficient and did a great job.
- MLMichael LeeJun 1, 20251.0Do NOT park here. The staff leaves the premises unattended during work hours and is not reachable even if you call the help number. You will get transferred to a call center in India, placed on hold for an hour, and told they’re unable to do anything beyond recommend you find security/staff. Save yourself the trouble, and spend a few extra dollars to park elsewhere.
Frequently Asked Questions About Metropolis
What is Metropolis and where is it located?
Metropolis is a premier parking garage located at 417 S Broad St, Philadelphia, PA 19147.
What are the operating hours of Metropolis parking garage?
Metropolis is open 24 hours a day, 7 days a week, providing around-the-clock parking access.
What types of payment are accepted at Metropolis?
Metropolis accepts American Express, MasterCard, and Visa credit cards for payment.
Does Metropolis offer a way to reserve parking spots in advance?
Yes, you can reserve parking spots in advance at Metropolis through their reservation website: https://www.spplus.com/parking-com/.
How can I contact Metropolis customer service?
You can reach Metropolis customer service by phone at +1 215-568-4010 or via email at PHL_CustomerService@spplus.com.
What security measures ensure a safe parking experience at Metropolis?
Metropolis offers state-of-the-art facilities and top-notch security measures to ensure a hassle-free and secure parking experience.
Are there any parking alternatives nearby Metropolis garage?
Nearby parking alternatives include SP+ Parking, iParkit, Symphony House iParkit Garage, and InterPark, all convenient options for parking in Philadelphia.
What public transit options are near Metropolis to help customers get around Philadelphia?
Lombard–South station, a nearby train station, provides convenient public transportation options for customers visiting Metropolis.
What nearby restaurants can I visit after parking at Metropolis?
After parking at Metropolis, you can enjoy nearby dining at iSushi, I Sushi, Mikawa Restaurant, Tacodelphia, or Du Jour for a variety of cuisines including sushi, Japanese, Mexican, and barbecue.
Are there any nearby attractions or entertainment venues near Metropolis?
Nearby attractions include the Suzanne Roberts Theatre for concerts, Philadelphia Theatre Company for live theatre, and the Elaine C. Levitt Auditorium for arts and dance events, making Metropolis a great parking choice for entertainment visits.