Keystone Volvo of Berwyn

4.8
1700 reviews

About

Volvo Dealer
If you're shopping for a car in Pennsylvania, you'll find terrific Volvo sales, financing, service and parts at our Volvo dealership in Berwyn. Our staff is tenured, our No Pressure, No Hype mentality sets us apart from the pack and we have 50-plus years of experience to offer. Visit Keystone Volvo Cars of Berwyn today!

Details

  • DebitNot available

Location

Keystone Volvo of Berwyn
497 E. Lancaster Ave, Berwyn, PA
19312, United States

Hours

Reviews

4.8
1,700 reviews
5 stars
1,554
4 stars
67
3 stars
20
2 stars
10
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of customers praised the staff for being courteous, professional, and attentive, with many specific mentions of individual employees who provided exceptional service.

Service Efficiency

Many reviews highlighted the efficiency of the service department, noting quick turnaround times and effective communication regarding vehicle status.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about disorganization and poor communication in the service department, leading to frustration for some.

Sales Experience

Customers reported a generally positive car buying experience, appreciating the no-pressure sales approach and knowledgeable staff.

Long-term Loyalty

Several long-term customers expressed their continued loyalty to Keystone Volvo, citing consistent quality of service and positive relationships with staff over many years.
  • SC
    S C
    5 days ago
    4.0
    The service person provided a detailed video of the inspection. However, the sound quality could have been better. Loaner was available and the service was completed as promised! I would have given a 5-rating if the vehicle would have been washed/vacuumed instead of being given a free car wash coupon at a nearby location!
  • AS
    Amanda Souza
    Nov 15, 2025
    5.0
    We had a great experience buying our new car at Keystone Volvo Berwyn and with our sales representative, Kevin Whalen. Kevin was very attentive, transparent, and helpful throughout the entire process. Jordan, who handled the technical handover of the car, was also extremely helpful and understanding in adapting to the time we could pick up the vehicle, explaining everything with great patience and professionalism. Thank you so much for helping us buy our family car. Best, Amanda & Larry
  • FM
    Fran McGowen
    Nov 15, 2025
    5.0
    I went into the store, asking a technology question and came out a day later with a 2026 Volvo XC 60 ultra. The salesman in Scott Marziani was most knowledgeable about Volvo and this 2026 XC 60 in general. I couldn’t have been more pleased with the way he helped me find the right car, Drive an exact replica and with the deal that he and Jordan arranged for me. Having had six years experience with Keystone Service department. It was a very easy thing for me to stay with them on this new purchase. I never even went to another store. Looking forward to a great ongoing relationship with Scott, Jordan, my tech expert, and the service manager and his team. Buying here will not be a mistake. Fran McGowen
  • JF
    Jess Battle Frieson
    Nov 11, 2025
    5.0
    Jonathan did an outstanding job of caring for two issues I had with my car. The kept a customer-focused approach and accommodated what I needed. I appreciated his attitude while working through issues. It is the kind of service I expect and appreciate. It’s not always found these days.
  • JJ
    James McFarlane, Jr
    Nov 8, 2025
    1.0
    Called just before the parts department closed, they confirmed they had the part and promised to leave the part to the side for me to pick up since I would arriving 30 minutes after the parts department closed for the evening. I was informed by the gentleman in the service area, that no part had been left for me to pick up. Very disappointing to drive all that distance for nothing.

Frequently Asked Questions About Keystone Volvo of Berwyn

Where is Keystone Volvo of Berwyn located?

Keystone Volvo of Berwyn is located at 497 E. Lancaster Ave, Berwyn, PA 19312, USA.

What are the business hours for Keystone Volvo of Berwyn?

Keystone Volvo of Berwyn is open Monday to Thursday from 9:00 AM to 7:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.