SIXT Rent a Car Portland Int Airport

Reviews

• CP

  Christine “PK”

  5 days ago
  2.0
  Be aware of this unprofessional business practices - lack of competence & integrity: your rental company charged illegally two times for this toll ($3.50) same ticket; you have to inform/calling/email/mail to your customers $3.50 ahead of time before charging $43.00 and another illegally charged $23.00 on 11/18. Additionally, I heard from my coworkers that they got unusual toll bills from Sixt rental cars w/o notice at all in Seattle, WA. I have never had this experience w/ other rental companies before. Your company must email/mail/call the toll bills $3.50 to your customers before the due date of the toll - $3.50 prior to taking out money from your clients' credit card; otherwise, with no notice, your Sixt cannot charge your customers' credit card without their authorization. Moreover, while renting another rental car on another day in 2025, there was lots of pre-existing damages such as deep dent, unclean inside of car, cracked windshield on rental car, and others. Just unclean --- a sulfuric, rotten egg smell in the rental car, pet hair, smoke odors. If your rental car smells of tobacco w/ this Sixt, all car renters will need to ask for a replacement rental car. With 2 times of rental car w/ Sixt, it was btw 11-12 pm, I had a bad experience. Although I was extremely tired w/ connection flights, I had to ask them several times to replaced rental car in order to get a clean car w/o no damaged rental car --- just time consuming. you should take pics of your rental car, to document its condition before you start driving it off from the SIXT's lot, especially, the deep & completely cracked front windshield Sixt's rental car. When I saw the huge cracked windshield, one of the Sixt staff, she said, "I am Sorry," she gave me a BMW SUV, but the BMW was damaged w/ deep dent car door, so I did not take the damaged BMW, I chose a different car. After this, one of the Sixt staff gave me two different vouchers and NO GAS required; however, I filled the gas in my previous Sixt rental car. After this, Ms. Kristina gave me another Voucher b/z I filled the gas. However, I had trouble using those vouchers during an online rental car reservation w/ Sixt. If Sixt provide you the Vouchers, you should not receive it.
• JT

  Joanne Tiernan

  Nov 12, 2025
  1.0
  We rented a Volvo XC40 from Sixt Rent A Car from October 10–13, 2025, and returned it in perfect condition. No one at the return desk mentioned any issues, and I received no inspection report or photos at drop-off. Weeks later, I got a letter from Sixt’s claims department demanding $566 for supposed damage they say occurred during my rental. They provided photos of the vehicle but no time-stamped proof the damage happened while I had it, and no pre-rental photos showing the car’s condition when I picked it up. There is simply no evidence connecting me to this damage. After researching Sixt, I discovered thousands of similar complaints from other renters across the U.S. and Europe — all describing nearly identical experiences: post-rental “damage” claims, missing pre-rental documentation, and aggressive collection attempts. This appears to be a widespread and deceptive business practice, not an isolated error. I have filed complaints with the Better Business Bureau, the Nevada and Florida Attorneys General, the Oregon Department of Justice, and the Federal Trade Commission. Consumers deserve transparency and honesty, not post-rental surprises backed by unverified photos. If you rent from Sixt, take extensive photos and video before and after, and keep every record. Better yet, rent from a company with an honest reputation.
• KH

  Kirk Hardesty

  Nov 10, 2025
  1.0
  The most horrible rental car experience of my life, and I’ve rented cars over 40 years. No problem until several days after I turned the car back in, and was in Maui. The car I received at Sixt Portland Airport was okay, enjoyed driving it, had no accidents, dings or anything else occurring, turned the car in with no problems or mention of problems by the attendant who checked me back in late August, so I’m thinking everything was hunky-dory. Fast forward several days, and I received notification that a chip had been found in the windshield of my rental, and right in view of the driver. Not so! There was nothing there when i turned it in, so i sent pictures back I had taken of the car, as well as a statement. Then, since that scam apparently didn’t work convincing me, i received word there was “other” damage to the paint and fender on one side. More nonsense, so i made another statement to Sixt. In the meantime, I started researching Sixt online in America, and found some disturbing things. Not long ago it was reported there was an $11 million dollar settlement against Sixt for bringing false charges against clients who didn’t avail themselves of Sixt’s gap insurance. I didn’t either, since i carry a Venture X card that covers that. So I stood up for myself a 2nd time, and several days later received word that the matter had been dropped. ??? Well, too late for Sixt. When back to Portland in September, I marched down to the Alamo desk and got a great car for a week with absolutely no problems. And I doubt there will be further problems, because none of my future visits to Portland, and there will be many, will involve Sixt Rental Cars. You have been advised…
• GG

  GraduatedWithoutHonor

  Nov 6, 2025
  5.0
  We hired an SUV for two weeks. We'd arrived pretty late in the evening but the hire staff were quick, friendly and efficient with the paperwork, license check and payment - no hidden surprises. We headed up the escalator to another desk, a quick recheck on the paperwork and were given the keys and shown to our vehicle. The SUV was on excellent condition, near showroom clean and a full fuel tank. Great location being able to collect within the airport rather than having to go offside.
• ZA

  Zareena Ahmed

  Nov 4, 2025
  1.0
  Avoid Sixt Rental Car – mishandled insurance claim and sent me to collections! A man rented from Sixt in 2023 and was involved in an accident where both drivers reported the incident and provided full insurance information. My insurance company (Progressive) opened a claim immediately and gave Sixt the claim number and policy details. Instead of properly submitting the claim through the insurance process, Sixt ignored the provided information and sent me a bill for over $8,000, which they then turned over to Summit Receivables for collection. Summit even admitted they had my Progressive claim number but still tried to collect from me directly. I’ve spent months disputing this — even though Sixt had everything they needed to bill the insurer properly. Their mishandling of the claim has damaged my credit and caused ongoing stress. I’m now filing complaints with the Consumer Financial Protection Bureau (CFPB) and my state Attorney General because this was clearly an administrative failure on Sixt’s part. If you ever rent from Sixt, document everything — and beware that they may not follow proper insurance procedures if an accident occurs. This experience has been extremely disappointing and unprofessional. I hope Sixt takes responsibility and corrects this situation.

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