Northside Ford

4.2
636 reviews

About

Ford DealerCar DealerRV Repair ShopUsed Car DealerAuto Parts StoreAuto Repair ShopTruck Repair ShopTruck Dealer
Make your way to Northside Ford to shop an endless selection of new trucks and SUVs. Our family-owned Ford dealership in Portland, OR, is here for all your sales, service and financing needs. We have the largest inventory of Ford commercial vehicles in the region, but we’re also a certified EV solutions company. When it comes to Ford service, we prioritize convenience for our customers. From mobile service and detailing to in-stock diesel parts and home delivery, we do it all. Our relationships with business owners and families span generations, and we value our connections with community organizations and charities.

Location

Northside Ford
6221 Northeast Columbia Blvd, Portland, OR
97218, United States

Hours

Reviews

4.2
636 reviews
5 stars
463
4 stars
47
3 stars
21
2 stars
14
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service from staff, particularly mentioning individuals like Ray, Chad, and Garrett.

Sales Experience

Overall, customers reported a smooth and efficient vehicle purchasing process, with several highlighting the helpfulness of sales representatives.

Service Department Issues

Several reviews indicated significant communication problems and dissatisfaction with the service department, including delays and lack of updates.

Parts Department Praise

The parts department received positive feedback for knowledgeable staff who provided excellent service and support.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about unprofessionalism and poor communication, particularly regarding service appointments.
  • KP
    Kimberly Pendell
    Nov 17, 2025
    5.0
    Our experience with Phil (sales) and financing were great. Buying our Maverick here was straightforward, with clear communication and no high pressure tactics.
  • PP
    Phig
    Nov 10, 2025
    2.0
    Scheduled a service appointment online, listed what needed to be done in the appointment. Sent my wife to drop off the car for the service. They asked her what needs to be done, she doesn’t know, shouldn’t have to know. Service guy apparently doesn’t read the appointment. 1/3 services gets done. Waiting room apparently wasn’t very nice I’ll give them another chance, but probably going to have to take the car back for the service they didn’t care to do.
  • TB
    Ted Benice
    Nov 2, 2025
    5.0
    This is an amazing place to find a new vehicle. Mine happened to still be on a train at the time that I found it. Got pretty lucky. I highly recommend Nortside.
  • JJ
    Judy Jones
    Oct 21, 2025
    2.0
    Have used them for my motor home with no problem? But took in my Ford Flex which is an excellent condition and well maintained- for a new backup camera. And it was returned with no working strut so No working back lift door.. When I called, they said that sometimes that happens when they have to work on the cameras and they would take care of it. and they sent someone out from their mobile department and they said yes, they have to remove that whole area to get to the camera and it should be taken care of but apparently the service manager decided that my car was too old, and it was probably gonna go out anyway so they wouldn't cover it! And that was after paying over $1400 To replace the camera.
  • TL
    Tom Largent
    Oct 18, 2025
    5.0
    I bought a bronco from Phillip here. The whole experience was perfect.Phil went out of his way to be sure we were taken care of. Next vehicle purchase is coming from him at Northside Ford. Thx Phil

Frequently Asked Questions About Northside Ford

What types of vehicles can I find at Northside Ford?

Northside Ford offers an endless selection of new trucks and SUVs, specializing in Ford commercial vehicles and certified EV solutions.

What are the operating hours of Northside Ford?

Northside Ford is open Monday to Friday from 7:00 AM to 11:59 PM, Saturday from 8:00 AM to 4:30 PM, and closed on Sundays.