Pierre Chrysler Dodge Jeep Ram of Hermiston

4.4
492 reviews
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Business Details

80522 Hwy 395 N, Hermiston, OR
97838, United States
(541) 567-5555
https://www.hermistonchryslerdodgejeepram.com/
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About

Car DealerAuto Parts & AccessoriesAuto Accessories StoreAuto Parts StoreTire ShopCar Battery Store
Hermiston Chrysler Jeep Dodge RAM always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 81143 N. US Hwy 395 to see for yourself!

Location

Pierre Chrysler Dodge Jeep Ram of Hermiston
80522 Hwy 395 N, Hermiston, OR
97838, United States

Hours

Reviews

4.4
492 reviews
5 stars
376
4 stars
44
3 stars
12
2 stars
6
1 star
54

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers frequently praised the sales staff for being friendly, knowledgeable, and helpful, with many specific mentions of salespeople like Ayden, Adriana, and Jared.

Customer Service

While many reviews highlighted excellent customer service, there were significant complaints about the service department's responsiveness and professionalism, particularly regarding follow-ups and handling of issues.

Financing Process

The finance department received mixed reviews; some customers found the process smooth and efficient, while others reported issues with paperwork and communication.

Overall Satisfaction

Many customers expressed high satisfaction with their vehicle purchases, citing a smooth buying process, but some voiced frustration over post-sale support and unresolved issues.

Service Department Issues

Numerous reviews criticized the service department for poor communication, long wait times, and unresolved vehicle issues, suggesting a need for improvement in this area.
  • NO
    Nathan Ottley
    Nov 10, 2025
    1.0
    Called them at 8:14 am to schedule an appointment was told I would get a call back. Didn’t get an official call back til 6:20 pm. I stopped there around 10 am, they made me wait for 30 minutes. Finally I got up and left, the girl at the desk was just sitting on her phone doing nothing. Terrible customer service, first time there and won’t be back. Added photos of call history. And apparently I have to put a start to post.
  • SL
    Sarah Luvianos
    Nov 7, 2025
    5.0
    Great customer service, Great cars. ask for Oscar and Ayden
  • GG
    Gabriela
    Nov 7, 2025
    5.0
    Great Customer Service. Positive atmosphere. Ask for Oscar Ramirez
  • RF
    Ruben Fernandez
    Nov 7, 2025
    5.0
    Customer service was excellent answered all my questions shout out to Omar Ramirez took well care
  • LM
    Lawrence Montez
    Nov 7, 2025
    5.0
    My experience at the Ford dealership was great. They worked very diligently on finding me a cosigner to get my car and I would highly recommend people to receive services at Pierre Ford.
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Frequently Asked Questions About Pierre Chrysler Dodge Jeep Ram of Hermiston

What types of vehicles does Pierre Chrysler Dodge Jeep Ram of Hermiston offer?

They maintain competitive new and pre-owned inventories of Chrysler, Dodge, and Jeep vehicles.

What are the dealership's hours of operation?

Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.