Overall, customers praised the friendly and helpful staff, with many noting excellent communication and professionalism.
Speed of Service
Many reviews highlighted quick turnaround times for services, with several customers reporting being in and out in under an hour.
Pricing
Customers appreciated the reasonable pricing and transparency regarding necessary repairs, often mentioning competitive rates compared to other shops.
Mixed Experiences
While most feedback was positive, some customers reported issues with service quality and miscommunication regarding repairs and pricing.
Reliability
The business is recognized for its reliability and trustworthiness, with many customers expressing loyalty and a willingness to return for future services.
HG
Hob Goblin
Nov 5, 2025
5.0
Love this place. I get consistently good service here, they do all kinds of maintenence on my prius, they're thorough with keeping up with what's needed, and their pricing is fair!
CR
Chris Rock
Nov 4, 2025
5.0
I came in with no appointment with a tire, losing air, and it was immediately attended to. What’s more, The tech save the tire with a good old-fashioned patch.
SA
Sam Asher
Nov 4, 2025
4.0
New tires on my truck are excellent. Since my truck is old the tire size is no longer common but the tires were delivered and installed within a day. They did it while I had to go to an appointment and when I finished my truck was ready. Good service. We still have to replace the old "doughnut" spare tire and I haven't yet heard back from them on tracking it down…
BD
Bill Dietzman
Oct 31, 2025
5.0
Great place to take your vehicle for alignment, tires, whatever you need! I’ve gotten a second set of tires here, they price match the other guys and offer a better tire warranty to boot! Don’t waste your time on JUST a tire supplier these guys do it all! Thanks again!
HG
Henry Gauntlett
Oct 27, 2025
5.0
I came in to get a slow leak in my tire patched. I was back on the road in under 20 minutes! The best part, for some reason they did it free of charge! Forget Les Schwab... Point S Tire has the best, and fastest, customer service in Eugene!