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Absolute Automotive is your total automotive repair specialist, where price and quality come together. Located in Eugene, OR, we have been providing quality service since 1999 and remain dedicated to earning your trust by saving you money without cut
So I take a my 97 CRV into the shop about 6 months ago, I want to say, for head gasket and for my head to be resurfaced. $1,900 and 2 weeks later, I finally get it back. About a week later, check engine light comes back on. I checked my radiator and my coolant was a little bit low and I noticed air bubbles still coming out. After months of the issue slowly worsening, many of my components started failing. I replaced the water pump I put in it before taking it to the shop, I checked the thermostat, which I had them install, and found the thermostat housing bolts not tightened down properly, and replaced a heater core that looked to be original part. I am now in the middle of redoing the head gasket set that was supposed to have been done right the first time. I finally get my head bolts out, and the whole head slides forward on the block. These guys did not put my guide pins back in to the block for the head to sit down on, which would have caused it to fail in the first place. I mean, how are they going to get it lined up, that head was sliding with no issue. I called the shop and asked where my guide pins were, and, while I'm in the middle of looking between my engine block and my head, tried to tell me they put them back in. They bold face lied to me. They RTV'd my valve cover gasket, which isn't supposed to get RTV at all. The job was done haphazardly and I've found several nuts and bolts missing, rounded, or stripped that weren't before. I had it apart before going into the shop and what came off my vehicle went back on. First time taking anything I've owned into a shop and certainly the last. But don't worry Honda dealership comes in for the clutch. I'm getting my new guide pins from there for under $9.
Update: I am a doordash driver my wheels ain't turning I ain't making money so since it wasn't bad I continued until I could diagnose it myself and fix it myself because I noticed the crap your tech pulled with my vehicle. How else do you think I would have found out you guys didn't put my head dowel pins back in it if I didn't take off the head and the missing intake manifold stud the bolt missing from the power steering pump that you guys replaced with one that wasn't even the same my idler pulley for my timing is suppose to be a 14 mm not a 15 mm so I can loosen and tighten it through the cover for belt adjustments and the hose clamp for my power steering reservoir return line still loose. My vehicle will never go back to you guys and I didn't need to drag everything into it but since you want to sit there and say I should have just brought it back to you guys why whenever there was gross negligence.
Update #2: put the new head dowel pins in their location put head on torqued head bolts did my cams and found my old head dowel pins sitting in the holes at either end in between the camshafts on top of the head either way they weren't in the correct location and the tech(s) that worked on it should be drug tested because it doesn't matter how you look at it that is gross negligence and they should not be working on vehicles if they are going to not put crucial parts back in the correct location and loose crucial bolts nuts and studs
VP
V P
Dec 1, 2025
5.0
Appreciate the honesty of Jason for a Roadtrek repair that he took care of for me. Recommend!
RR
Rich
Jul 20, 2025
5.0
I have a 2014 Ford Escape that needed the rear differential replaced. I took it too Absolute Automotive on hwy 99 so the guys could take a look at it. Sure enough it needed to be replaced, I can't thank Absolute Automotive enough for fixing my SUV. I have used Absolute Automotive in the past and they have always done a great job.
Thank you to the guys at Absolute Automotive. Job well done!!
Cheers!🍻
LP
larry pierce
May 30, 2019
5.0
This place is GREAT! !!!!
AG
Alicia de Gonzalez
Jul 2, 2014
5.0
Have been taking my cars there for 10 years now and wouldn't dream of going anywhere else. These guys are great at what they do and don't try to sell you things you don't need. Prices are fair and up front, and sometimes they even have coupons!
Frequently Asked Questions About Absolute Automotive
Where is Absolute Automotive located?
Absolute Automotive is located at 355 State Highway 99 North, Eugene, OR 97402, US.
What are the operating hours for Absolute Automotive?
Absolute Automotive is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Since when has Absolute Automotive been providing automotive services?
Absolute Automotive has been providing quality service since 1999.
What types of automotive services does Absolute Automotive specialize in?
Absolute Automotive specializes in 4WD repair, 4x4 repair, classic car repair, high performance vehicle repair, and performance truck repair.
What payment options does Absolute Automotive accept?
Absolute Automotive accepts Apple Pay, Cash, Discover, MasterCard, and Visa as payment options.
How can I contact Absolute Automotive?
You can contact Absolute Automotive by phone at +1 541-463-9529 or by email at absoluteautomotiveeugene@gmail.com.
Does Absolute Automotive have a website or social media presence?
Yes, Absolute Automotive's website is https://www.absoluteauto.org/ and their Facebook page is https://www.facebook.com/AbsoluteAutoRepairEugene.
Are there nearby gas stations where I can refuel when visiting Absolute Automotive?
Yes, Mobil and ARCO gas stations are near Absolute Automotive, convenient for refueling before or after your automotive service visit.
What other automotive services are available near Absolute Automotive?
Nearby you can find A and H Truck Repair for truck repairs, Mover Auto Glass for auto glass service, and Blue Wave Car Wash for car washing and detailing.
Are there any nearby places to visit for refreshments near Absolute Automotive?
Cupz Coffee Co., a coffee shop and café, is nearby and a great spot to grab a coffee or quick bite when visiting Absolute Automotive.