Took a palisade in there and specifically told them that the wiring harness was taped up because of the damage done from running over a semi's blown out tire on the interstate. Told them exactly which harness and that it was above the tire well on the passenger side. It's the main wire harness that does the lane assistance, sensors, camera, safety system etc.. That was the main major damage done. Recently all the warning lights have been coming on and the car has been shutting off saying check the safety system, and to check the lane assistant. The electric power steering shuts off randomly. All the lights on the cluster come on and off along with the tachometer needles going all over the place. So, i trace the wires to the harness and the tape i put on there was still on it. Meaning they didn't fix the one thing I mentioned being wrong. What is weird is the bill was like $10,000 because they literally replaced everything around the front passenger side where the harness is located, but didn't even bother to replace the main issue. They also kept the car way longer than they said it would take, which is fine. But the only time I got updates about it was when I would call up there and ask. They didnt mind calling to tell me it was gonna be more money twice, but couldnt even communicate to me the extra days they were gonna have to keep the car. Not only that, but they gave me back the car with absolutely no oil in it. At all. But I just let that go because I thought they fixed the main problem only to find out they actually didnt. Then I realize it had no oil because it all leaked out from them either aggressively untightening or from over tightening the oil filter housing. I called them about it and they said it wasnt them and that they never saw the leak. Which there is no way because to replace some of the parts that they replaced (that honestly probably didnt even need changed) you have to take off the dirt cover that covers the oil pan which would have exposed the oil that leaked out. Half the parts that they said they bought that was on the bill, looked like they were the ones already on there to begin with. They wasted my time and money by buying parts I didnt need and for labor that they didnt even do.
NH
Nicole Hiatt
Dec 27, 2021
1.0
Let me start out by saying I am currently sitting in their lobby, being ignored, after a heated argument with the secretary Becky when I asked her to drop her attitude with me.
My pick up date has now been changed twice. I am a traveling nursing assistant, and need my car, and had a wonderful recommendation from my Uncle (who used to work here I might add) and the LACK of communication, is shocking! service, and professionalism is shocking! I wouldn't recommend it for my worst enemy. I later found out through my uncle, when the owner Called him to let him know my car was ready, 10 minutes before they closed, but the owner never reached out to me to ask what happened. Only saving grace is when I called the second location, and spoke to Sarah, who's the only one who apologized I will add, and let me say is probably the only decent office worker I encountered there. I'd also advise if the estimator you're working with is Jared, him and the secretary Becky are married and whatever Becky says Jared follows. Seemed wonderful that after my argument with Becky I sat in the lobby ignored for 30+ minutes with my fat envelope of cash. Oh well, I've learned my lesson, hope you do too
PS
Patrick Seiboldt
Aug 26, 2021
5.0
Great service and quality workmanship! My daughter was involved in a hit and run accident that destroyed her 2018 Mitsubishi Outlander front end. From start to finish Rick and company gave consistent and informative updates on the progress of the repairs. Rick was very honest and forthright on the state of current supply chain issues due to Covid.. Rick worked his butt off to make sure he found alternative solutions to overcome these challenges. Rick and his team took great care in restoring her vehicle to pre-accident condition. We honestly think it looks better than before the accident. I highly recommend this company and this location if you want it done right.
Frequently Asked Questions About Aker's Collision Center of Tulsa
What are the regular business hours of Aker's Collision Center of Tulsa?
Aker's Collision Center of Tulsa is open Monday through Friday from 8:00 AM to 5:30 PM and is closed on Saturdays and Sundays, except for appointments and 24-hour emergency service.
Can I contact Aker's Collision Center of Tulsa by phone or email?
Yes, you can call Aker's Collision Center of Tulsa at +1 918-228-7930 or email them at akers@akerscollision.com.
Where is Aker's Collision Center of Tulsa located?
Aker's Collision Center of Tulsa is located at 7700 E 42nd Place, Tulsa, OK 74145, USA.
Does Aker's Collision Center of Tulsa offer emergency services?
Yes, Aker's Collision Center of Tulsa provides 24-hour emergency services and you can call to make an appointment on weekends.
What types of auto services does Aker's Collision Center of Tulsa provide?
They offer services including auto body repair, auto detailing, window tinting, auto electrical service, auto restoration, and auto dent removal.
Which nearby auto body shops can I find close to Aker's Collision Center of Tulsa?
Nearby auto body shops include Collision Center Family Of Shops, The Collision Center Of Tulsa, and Collision Center of Tulsa.
Are there automotive repair and customization services near Aker's Collision Center of Tulsa?
Yes, nearby options include Speedsportz for automotive repair and car dealer services and Kenny's Auto Accessories and Collision Center for automotive repairs and customization.
What recreational or fitness facilities are near Aker's Collision Center of Tulsa?
Near the center you can find Next Generation CrossFit gym and Switchback Training Systems for fitness and cycling needs.
Which nearby places offer car window tinting services?
Autoworx Custom Window Tint and Tint and Paint Protection Film of Tulsa provide car window tinting services close to Aker's Collision Center of Tulsa.
How can nearby transportation services assist customers visiting Aker's Collision Center of Tulsa?
Oklahoma Medical Transport nearby can help customers with transportation arrangements to and from Aker's Collision Center, providing convenient travel assistance.