Business Details
About
Auto Repair ShopBrake ShopAlternator RepairAuto Air Conditioning ServiceTransmission ShopCar Inspection StationTire Shop
At I-90 and the Bishop Road exit, our Willoughby Hills location is close to Willowick, Willoughby Hills, Mayfield, Richmond Heights, Euclid, South Euclid, Lyndhurst and Mayfield Heights. Auto technicians at this location are known for their custom exhaust wizardry, reliable technical diagnoses and skilled maintenance services.
Location
Rainbow Muffler and Brake – Willoughby
2780 Bishop Road, Willoughby Hills, OH
44092, United States
Hours
Reviews
3.8
343 reviews
5 stars
202
4 stars
38
3 stars
11
2 stars
15
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Dustin and Bob for their professionalism and willingness to assist.
Speed of Service
Numerous reviews noted the quick turnaround time for repairs, with many customers expressing satisfaction with being served promptly.
Quality of Work
While some customers reported positive experiences with repairs, others expressed dissatisfaction with the quality of work, citing issues that persisted after service.
Pricing Transparency
Several customers appreciated the clear communication regarding pricing and estimates, although some reported unexpected charges and dissatisfaction with the final costs.
Management Issues
There were multiple complaints about the management, particularly regarding rudeness and unprofessional behavior, which negatively impacted customer experiences.
- GPGeannine Perry2 days ago5.0Forest is one of the best employees!!!! Definitely a place I will send my friends and family.
- JCJoshua CherokNov 13, 20255.0Noticed an issue last night. Walked in to a busy shop this morning and Forest and team checked out the exhaust issue. Was very transparent with cost and showed me the problem. I really appreciate Forest for the quick, professional help!
- DDDudeMachNov 10, 20251.0THREE RETURN VISITS FOR THE SAME PROBLEM, AND GOING BACK JUST ONCE MORE FOR THEM A LAST CHANCE, NOW "IS NOT" THE TIME WITH SNOW ON THE GROUND TO GO THROUGH THIS TYPE OF SHITTY WORK!!!
- JQJesse QNov 8, 20255.0These guys will definitely do all they can to not damage your wallet! Dustin & Forrest really hooked me up! If you think there’s a problem with your ride, don’t wait for the check engine light, make an appointment with these guys!
- ARAlexus RiceOct 28, 20255.0I am so blessed and happy I found this location!!! They were done with my breaks in 1 hour !!! I never had such a fast service done at any other location. Ford and Dustin were so kind, talked me through each step, keeping me updated and so nice !!!! I really appreciate them :)
Frequently Asked Questions About Rainbow Muffler and Brake – Willoughby
What are the operating hours of Rainbow Muffler and Brake – Willoughby?
Rainbow Muffler and Brake – Willoughby is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.
Where is Rainbow Muffler and Brake – Willoughby located?
It is located at 2780 Bishop Road, Willoughby Hills, OH, 44092, USA, near the I-90 and Bishop Road exit.
What types of automotive services does Rainbow Muffler and Brake – Willoughby offer?
They provide automotive repair services including custom exhaust work, brake service, alternator repair, auto air conditioning service, transmission work, car inspections, and tire services.
How can I contact Rainbow Muffler and Brake – Willoughby for service inquiries?
You can reach them by phone at +1 440-379-1359 or email customerservice@rainbowmuffler.net.
Since when has Rainbow Muffler and Brake – Willoughby been established?
Rainbow Muffler and Brake – Willoughby has been serving customers since 1980.
What social media channels can I use to follow Rainbow Muffler and Brake – Willoughby?
You can follow them on Facebook at https://www.facebook.com/125716781463633, Instagram with handle @rainbow_muffler, and Twitter with handle @_RainbowMuffler.
Are there convenient places to get food or drinks near Rainbow Muffler and Brake – Willoughby?
Yes, nearby options include Dunkin' for coffee and donuts and McDonald's for fast food, both within the Willoughby Hills area for a quick bite before or after your auto service.
Where can I get car wash services near Rainbow Muffler and Brake – Willoughby?
You can visit Zoom Express Car Wash nearby to get your car cleaned conveniently during your visit to Rainbow Muffler and Brake.
Are there gas stations close to Rainbow Muffler and Brake – Willoughby?
Yes, there are gas stations nearby including Shell and truenorth, where you can fuel your vehicle.
What other automotive-related businesses are located near Rainbow Muffler and Brake – Willoughby?
Nearby automotive businesses include Serpentini Chevrolet of Willoughby Hills, Chevy Willoughby Hills Parts and Service, and Serpentini Collision Center, which can be helpful for further automotive needs.