Customers consistently praised the friendly and helpful staff, noting excellent communication and a family-like atmosphere.
Honesty and Integrity
Many reviews highlighted the business's honesty in pricing and repairs, with customers appreciating that they only fix what is necessary.
Efficiency
Several customers mentioned quick turnaround times for repairs, often completing work the same day.
Pricing
Feedback indicated that the pricing is fair and competitive, with many customers feeling they received good value for their money.
Mixed Experiences
A few customers reported negative experiences regarding pricing for simple services, suggesting a need for clearer communication on costs.
DD
Debbie DeWine
3 days ago
5.0
Visited this week!!! Can't say enough good!!! Im almost 70, know how to drive a car, lol!!! They are so good to explain my issue, price, and anything in the future I need to look out for!!! I always dreaded car repairs, but no more!!! They are an amazing garage and people!!! They definitely treat you like family!!! I just thank God I took a chance, so appreciative!!!
AD
Abby Denney
4 days ago
5.0
Hooten Automotive always takes great care of me and my family!! They’re so nice, do a great job, and I would recommend them to anyone!! If you’re looking to get work done of your car, this is the place to go!
OJ
olivia Johnson
4 days ago
5.0
Highly recommend Hooten’s Automotive. Honest, amazing pricing, and they got me in and out quickly. Great communication and you can tell they care about doing the job right.
FF
Fauxclean
6 days ago
1.0
Came into the mechanic to clear the engine light, I know what it was, I just needed to reset the light that literally takes a minute and other places do it for free. And they ended up asking for 70$ which felt like a scam!
YS
Yazan Shanaah
6 days ago
1.0
You’re better off going to autozone. We wanted to just reset the code which takes about 30 seconds, mechanic didn’t get his hands dirty or do any work really. They tried to charge us 140$ at first, we argued and they brought it down to 70$ then 40$. Any other mechanic shop would do that for free. Very scammy shop
Frequently Asked Questions About Hooten Automotive
How much experience do you have?
Our team possesses a cumulative experience of more than 50 years in the automotive repair industry.
Why should I choose Hooten Automotive?
As a local, family-operated business, we take pride in our ASE-certified technicians' expertise. Our status as a NAPA Auto Care Center and AAA Repair Facility further underscores our commitment to quality service.
What type of cars do you work on?
Our services encompass all vehicle makes and models, including both domestic and foreign automobiles.
How do you handle insurance and warranty claims?
We are equipped to process both insurance claims and extended warranty claims on behalf of our customers.
I have to drop my car off on the way to work. Do you have a courtesy shuttle?
Yes, we offer a complimentary shuttle service. We can transport you to your home, workplace, or educational institution as needed. Please inform us of your preference in advance.
How much experience does the team at Hooten Automotive have?
Our team has over 50 years of combined experience in the automotive repair industry.
Why should I choose Hooten Automotive for my car repairs?
As a family-operated local business with ASE-certified technicians, and recognized as a NAPA Auto Care Center and AAA Repair Facility, we provide expert and trustworthy service.
What types of vehicles does Hooten Automotive service?
We service all makes and models, including domestic and foreign cars.
Does Hooten Automotive handle insurance and extended warranty claims?
Yes, we handle both insurance and extended warranty claims on behalf of our customers.
Is there a courtesy shuttle available if I need a ride while my car is being serviced?
Yes, we offer a complimentary shuttle to your home, work, or school. Please notify us in advance to arrange this service.
What are the regular business hours for Hooten Automotive?
We are open Monday through Friday from 8:00 AM to 5:00 PM and available on Saturdays by appointment only. We are closed Sundays and on major holidays.
Where is Hooten Automotive located?
We are located at 2229 Larch St, Springfield, OH 45503, USA.
What payment options does Hooten Automotive accept?
We accept American Express, Apple Pay, Cash, Discover, Financing, MasterCard, and Visa.
Are there any nearby automotive repair shops or related services close to Hooten Automotive?
Yes, nearby auto repair options include Busted Launch for automotive and motorcycle repairs, Quality Tire & Auto LLC for tire services, and Howald’s Paint and Body Works for auto body repairs, which could be useful resources if you need additional or specialized care.
What local amenities or services can I visit near Hooten Automotive while my car is being serviced?
Nearby you can visit Sue’s Laundry for laundry and dry cleaning, Taqueria Los Amigos for dining Mexican cuisine, and Club Panama or BK aka BAR KITTY for nightlife options, making your visit more convenient and enjoyable.
How can nearby points of interest like Sterling Restoration or Traditions Painting & Property Restoration benefit a customer at Hooten Automotive?
If you have property restoration or painting needs, these nearby contractors offer specialized services that you might coordinate with your auto visit for efficiency, plus they indicate the business-friendly area around Hooten Automotive.