Business Details
About
Car DealerUsed Car DealerAuto Body Repair
Elite Auto Exchange Provides Used Car Sales, Automotive Service and Repair to the Springfield, OH Area.
Location
Hours
Reviews
4.1
161 reviews
5 stars
121
4 stars
3
3 stars1
2 stars2
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating throughout the car buying process.
Vehicle Quality
Numerous reviews highlighted issues with the quality of vehicles sold, including mechanical problems and undisclosed damages.
Sales Practices
Several customers expressed concerns about high-pressure sales tactics and a lack of transparency regarding vehicle conditions.
Mixed Experiences
While some customers had positive experiences, others reported significant dissatisfaction, particularly regarding post-purchase support and vehicle reliability.
- NFNigiel FosterDec 10, 20255.0Great service from the staff, great people and got me in my new car in no time
- JFJoshua FoldenDec 10, 20255.0I love the truck it’s nice the people at the dealership was very friendly and very helpful I will Continue to do business with them
- KAKaylee AnnDec 8, 20255.0Ali was extremely helpful in helping me and my husband find a car! Everyone was extremely nice and accommodating. I would definitely recommend coming here.
- MMMap MakerDec 2, 20255.0Stopped by here today looking for a vehicle. TJ is working here today and has been an outstanding help and helping me obtain the exact vehicle I wanted. I highly recommend stopping by here if you are shopping for a car. I hear they can help those even with a very low credit score
- BDbrittany darbyOct 28, 20255.0Tj had great customer service I appreciate everything he did for us
Frequently Asked Questions About Elite Auto Exchange
What types of vehicles do you offer?
Elite Auto Exchange offers a diverse selection of pre-owned vehicles, including cars, SUVs, trucks, vans, and sedans. Our inventory serves customers in the Dayton and Springfield, Ohio areas, providing a wide range of options to meet various needs and preferences.
Can I trade in my current vehicle?
Absolutely. Elite Auto Exchange accepts trade-ins and aims to provide competitive valuations for your vehicle. This service is designed to streamline your car-buying experience and potentially offset the cost of your new purchase.
What financing options are available?
We provide various financing solutions to accommodate different credit situations. Our options include partnerships with KBB Instant Cash Offer and customized dealer financing plans, ensuring we can assist a wide range of customers in securing suitable financing terms.
Where are your locations?
Elite Auto Exchange operates two convenient locations. You can find us at 1920 E Main St, Springfield, OH 45503, and at 7889 Brandt Pike, Dayton, OH 45424. We welcome you to visit either of our dealerships.
How experienced is your staff?
Our team at Elite Auto Exchange brings over a century of combined industry experience. Our sales professionals are knowledgeable, helpful, and committed to providing exceptional service to our customers.
What makes you different from other dealers?
Elite Auto Exchange distinguishes itself through our commitment to excellence. We prioritize transparent service, maintain a high-quality inventory, and employ knowledgeable staff dedicated to helping you find the ideal vehicle for your needs. Our goal is to set a higher standard in the automotive retail industry.