At our family owned and operated trailer store, we've been outfitting you with all the best equipment since 1984. Whatever the season, we've got the parts and accessories to help you get the job done right. Whether you're looking for utility trailers, enclosed trailers, towing equipment, truck accessories, snowplows, or salt spreaders; we've got it. We have all your favorite brands, including Sure-Trac, ATC, Impact, Air-Tow, SportHaven, Meyer, Snowdogg, and many more. Don't forget, we also offer a full-service department to handle repairs, suspension upgrades, and custom fabrication. With ASE certified technicians on hand, you know the job with get done right. Call today or visit our website to see our huge selection!
Feedback is mixed; many customers praise the helpfulness and friendliness of staff, while others report rude and unprofessional behavior.
Quality of Work
Most reviews highlight the quality of service and repairs, with customers expressing satisfaction with the work done on trailers and hitches.
Product Selection
Customers appreciate the large inventory of trailers and parts available, often noting that they can find what they need in stock.
Pricing
While some customers find prices competitive and fair, others feel that pricing is high and not transparent, leading to frustration.
Overall Experience
Many customers recommend Chuck's for trailer needs, citing positive experiences, but there are significant complaints about customer service that impact overall satisfaction.
TB
Timothy Benedict
4 days ago
5.0
Service is always top tier with great communication.
JM
Joseph Michalski
Nov 8, 2025
5.0
I been using chucks custom trailers for years now . I a local mechanic and it has been more the n one time chucks saved my behind. They are quite friendly and absolutely knowledgeable. Have amazing inventory of parts and if hey dont have they will go out of their way and find it ,nthey go way above and beyond makes u feel lkme no matter the job iit matters to them . I would highly recommend chucks to anyone who if look to repair or buy a new ot used trailer these are ur people. Thank you.
RR
Rick Rottinger
Oct 26, 2025
5.0
Chuck is a great person took the time to use his Jack and impact wrench to change flat tire to spare and recommended Grizzlys who plugged tire within a half hour!
Good people in the world that are willing to help!
Thank you
After reviewing site also seen that they service install STAHL truck bodies.
Great product worked at STAHL previously great team of people that take tried in there work!
Highly recommend!
MP
Mike Polt
Oct 23, 2025
5.0
All the workers at Chuck's were helpful. They did a great job installing a trailer brake system on my vehicle. I purchased a trailer, they went over everything with me. I could not be more happy with the trailer and service. I live in Medina, Chuck's is known as the place to go for trailers and service.
Frequently Asked Questions About Chuck's Custom Truck and Trailer
What types of trailers does Chuck's Custom Truck and Trailer offer?
They offer utility trailers, enclosed trailers, equipment trailers, ATV trailers, dump trailers, and more.
What brands of trailers and accessories are available at Chuck's Custom Truck and Trailer?
They carry brands including Sure-Trac, American Hauler, E-Z Hauler, Mission Trailers, Pace American, ATC, Impact, Air-Tow, SportHaven, Meyer, and Snowdogg.
What are the store hours for Chuck's Custom Truck and Trailer?
The store is open Monday through Friday from 8:00 AM to 4:00 PM and closed on weekends.
Does Chuck's Custom Truck and Trailer offer repair and customization services?
Yes, they provide full-service repairs, suspension upgrades, custom metal fabrication, hitch installation, snowplow pump rebuilding, wheel alignment, and more by ASE certified technicians.
What payment methods are accepted at Chuck's Custom Truck and Trailer?
They accept cash, check, Discover, MasterCard, and Visa.
Is Chuck's Custom Truck and Trailer wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking.
Does Chuck's Custom Truck and Trailer offer in-store shopping and pickup?
Yes, customers can shop in-store and also use in-store pickup services.
What nearby places can I visit when I come to Chuck's Custom Truck and Trailer?
Nearby is the Medina County Fair, a popular venue for concerts and events, and Hutch Sports Academy for fitness and recreation.
Are there automotive-related businesses near Chuck's Custom Truck and Trailer?
Yes, nearby automotive-related places include Ken Ganley Kia Medina for used cars and U-Haul Neighborhood Dealer for rental trucks and trailers.
Where can I find convenience stores or gas stations near Chuck's Custom Truck and Trailer?
Nearby convenience stores and gas stations include Minit Mart, Cumberland Farms, and bp, which can be convenient stops before or after your visit.