Jeff Wyler Fairfield Cadillac Service

2.3
12 reviews
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Business Details

5815 Dixie Hwy, Fairfield, OH
45014, United States
(513) 795-0360
https://www.jeffwylerfairfieldcadillac.com/service.htm

About

Auto Repair ShopOil Change Service StationTransmission ShopBrake ShopAlternator Repair
Welcome to Jeff Wyler Cadillac Service, your premier destination for top-quality automotive care in Fairfield, OH. Our certified technicians specialize in servicing Cadillac vehicles, including Cadillac warranty work. From routine maintenance like oil changes, brake inspections, and tire rotations to more complex repairs such as engine and transmission work, we use genuine OEM parts and state-of-the-art equipment to ensure your Cadillac runs smoothly. Conveniently located, Jeff Wyler Cadillac Service is committed to customer satisfaction. Schedule your service today and experience the difference!

Details

  • Wheelchair accessible entranceAvailable

Location

Jeff Wyler Fairfield Cadillac Service
5815 Dixie Hwy, Fairfield, OH
45014, United States

Hours

Reviews

2.3
12 reviews
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7
  • SJ
    Stacey Johnson
    Aug 26, 2025
    1.0
    I have been driving a Cadillac Escalade for over 15 years and this dealership is the WORST dealership I have ever dealt with in my life. Been calling for a month to get my prepaid service done on my car and NO ONE will return my calls. I spent $100,000 on a car and am being treated like dirt. This place should be shut down immediately. Absolutely the worst service I’ve ever experienced in my life. Do not buy a car from here
  • TP
    Tim Phillips
    Oct 7, 2023
    4.0
    No problems with job required. Took a little longer than planned for oil change and tire rotation. Not a surprise with some difficulty taking off my after market wheels. Will go there again.
  • EM
    E Morrison
    May 13, 2023
    4.0
    Purchased a new Cadillac. Some things needed to be serviced, and they took care of it for free and sent me on my way. Great job as usual! I did, however, take away a star because the service call center line is a hot mess. I got transfered so many times, and the CSR was so clueless about cars that it upset me to the point where I just drove to the dealer to schedule an appointment in person. Mind you, I live in Midtown Cincinnati, a good 30-minute drive away from the Rt 4 dealer.
  • DB
    Dan Butler
    Apr 5, 2023
    1.0
    Went in on April 3 2023 to redeem my wylercare ( ford 150 2017) and waited patiently for them to get done. Upon them completing the service I immediately noticed a scratch on my diver side door that had not been there before they had my truck. The manager on duty noticed my displeasure and asked what was wrong. I simply showed him the damage and he "filed a report" took my contact info. He told me that the GM would contact me the next day. Well that was 2 days ago and I haven't heard a peep. I'm absolutely furious because the scratches are circular in nature and look intentional. This establishment is a joke and I will never return to thus dealership ever again. Now to be fair I'll update this review as the situation unfolds further and possibly change the rating but as of right now I have zero faith the will fix the damage they caused.
  • RS
    Rebecca Starks
    Dec 10, 2021
    1.0
    No one answer the phone in service.
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Frequently Asked Questions About Jeff Wyler Fairfield Cadillac Service

Where is Jeff Wyler Fairfield Cadillac Service located?

Jeff Wyler Fairfield Cadillac Service is located at 5815 Dixie Hwy, Fairfield, OH 45014, US.

What types of Cadillac services does Jeff Wyler Fairfield Cadillac Service offer?

They offer top-quality automotive care including routine maintenance like oil changes, brake inspections, tire rotations, and complex repairs such as engine and transmission work using genuine OEM parts.