Jeff Wyler Fairfield Auto Mall

4.5
4283 reviews
Jeff Wyler Fairfield Auto Mall - Cadillac KIA Nissan - Call 513.682.2500

About

Car DealerCadillac DealerKia DealerNissan DealerUsed Car DealerTruck DealerUsed Truck Dealer
Who is the best Cadillac, KIA and Nissan dealer in Cincinnati? Jeff Wyler Fairfield Auto Mall! We take great pride in having the highest online rated new Cadillac Kia Nissan and used car dealership in Cincinnati, Ohio, as well as Kentucky and Indiana. Whether you are looking to buy a new Cadillac, Kia, or Nissan, or used car in Cincinnati, Dayton, or Northern KY. We have a huge inventory of new cars, trucks, vans, SUVs and vans. Our brands include imports and domestics, including Cadillac, Kia, and Nissan. Our dealership reviews testimonials and shares what our customers have to say about Jeff Wyler Fairfield Auto Mall, and we invite you to join our family of highly satisfied customers! Call 513-268-2439 ANYTIME to set an appointment or check inventory.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Jeff Wyler Fairfield Auto Mall
5815 Dixie Highway, Fairfield, OH
45014, United States

Hours

Reviews

4.5
4,042 reviews
5 stars
3,249
4 stars
269
3 stars
109
2 stars
82
1 star
333

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional throughout the car buying process.

Sales Experience

Numerous reviews highlighted a smooth and enjoyable sales experience, with salespeople being knowledgeable and attentive to customer needs.

Service Issues

Several customers reported negative experiences with the service department, including long wait times and unsatisfactory service.

Transparency and Trust

Some customers appreciated the transparent and respectful approach of certain salespeople, while others expressed concerns about pressure tactics and upselling.

Mixed Reviews on Financing

While some customers had positive experiences with financing, others reported feeling pressured or encountered issues with loan terms.
  • JJ
    Jill J.
    6 days ago
    5.0
    I had a great experience at Jeff Wyler Fairfield Auto Mall. The staff was helpful and courteous. I worked mostly with Deshawn. He was knowledgeable and very helpful at walking us through the car buying process. He was honest and fair. He was very thoughtful. He had my car cleaned, warmed up, and a bottle of water in the cup holder for me on my drive home. I would definitely recommend him and Jeff Wyler Fairfield.
  • LC
    leah carroll
    6 days ago
    5.0
    Jeff Wyler did a fabulous job across the board this past wee. We leased 2 new cars. Dahlia was amazing to work with. Such a nice girl. Very knowledgeable and trustworthy. Ah really wanted to help us. Tania from financing was awesome and helped us negotiate really good deals especially dealing with some negative equity with my trade in. She worked really hard and made some miracles happen for us. Tara helped us with our paperwork and she was a class act. Very friendly and professional. Really enjoyed working with all of these ladies. Couldn’t have asked for a better car buying experience! Will definitely be back for our next cars. Love our new Kia’s. The are gorgeous cars!
  • NN
    Nancy Nichting
    Dec 31, 2025
    5.0
    had an excellent experience with Mitch Minnielli at Jeff Wyler Cadillac. Meghan Parry was professional, knowledgeable, and truly made the process easy and stress-free. They took the time to answer all of my questions, explained everything clearly, and made sure I felt confident in my purchase. I couldn’t be happier with my Cadillac and the level of service I received. I highly recommend Meghan Parry to anyone looking for a great vehicle and outstanding customer service.
  • TS
    Thea Stone
    Dec 30, 2025
    4.0
    Absolutely—here’s a more enthusiastic version that keeps the heart of your story: I arrived at the dealership about 30 minutes before closing on a Thursday evening and called ahead while I was on my way. Nehemiah answered and immediately made me feel taken care of. He was incredibly patient, stayed well past closing to help my husband and me, and never once made us feel rushed. The next day, he went above and beyond by driving my car an hour and a half to deliver it to us. Even on a cold evening, he took the time to thoroughly walk us through setting up the car and making sure we were comfortable with everything. More than a week after the purchase, Nehemiah is still checking in and helping me transition into owning an EV. His dedication, professionalism, and genuine care are outstanding. I truly couldn’t have asked for a better experience.
  • SB
    Sheerese Boyd
    Dec 25, 2025
    1.0
    This place is a total joke. I took my car in for service because I was losing oil. They fixed everything they could find that I needed to pay, so they can do oil consumption. Kept my car for 3 weeks. Never offer an loaner or rental. Fast forward my car is still losing oil. Mind you, Included in this service was a oil change and sealing of a oil pan. Paper work said 5 quarts of oil was added and no oil is on my dip stick. I was told just put to 2 quarts in so my engine won't lock up. It should be oil still in the vehicle. I take my car back they charge me more money to do an borescoping testing on the cylinder walls. They tell me I have scouring on walls and damage so they can't do oil consumption. Then they start saying because I'm secondary owner things on my warranty doesn't applied to me. By the end of it. I was told my bearings didn't fail the test so they can't fix the problem. They put my car back together and told me to drive it till my engine stop working because I have life time warranty on my bearings. Then they went back to telling stuff that I need for my car, so they could make more money. I ask for General Manager number and they gave service manager information. I am out of money for car I'm still paying on. I am trying to help someone Don't purchase these Hyundais. They are a joke!!!

Frequently Asked Questions About Jeff Wyler Fairfield Auto Mall

What types of vehicles can I find at Jeff Wyler Fairfield Auto Mall?

You can find new and used vehicles including Cadillacs, KIA, and Nissan cars, trucks, vans, and SUVs at Jeff Wyler Fairfield Auto Mall.

What are the dealership hours for Jeff Wyler Fairfield Auto Mall?

The dealership is open Monday to Thursday from 9:00 AM to 8:00 PM, Friday and Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.