Nick Abraham Buick GMC

4.7
586 reviews

About

Buick DealerGMC DealerChevrolet DealerCar DealerUsed Car DealerAuto Maintenance
Nick Abraham Buick GMC is a full service Chevy, Buick and GMC dealership located in Elyria OH. We proudly serve the Elyria, Avon and North Olmstead areas with new and used cars, auto parts, repair and auto financing.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Nick Abraham Buick GMC
1111 E Broad St, Elyria, OH
44035, United States

Hours

Reviews

4.7
586 reviews
5 stars
504
4 stars
37
3 stars
13
2 stars
6
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and accommodating staff, highlighting their willingness to assist and provide a pressure-free experience.

Sales Experience

Many reviews noted a smooth and enjoyable car buying process, with sales representatives being described as honest, patient, and attentive to customer needs.

Service Quality

The service department received high marks for efficiency and thoroughness, with customers appreciating quick turnaround times and effective communication.

Follow-Up and Support

Several customers mentioned excellent follow-up and support from staff, particularly in resolving issues and ensuring customer satisfaction.

Overall Satisfaction

Overall, customers expressed high satisfaction with their experiences, often returning for repeat business and recommending the dealership to others.
  • MA
    Michael Allison
    Nov 1, 2025
    2.0
    I was told the appointment would last about 30 minutes, but it ended up being nearly 2 hours. I understand multiple factors can affect time frame, so I wasn't too upset by this. I was upset about the quality of work. After waiting nearly a year to have a part fixed (told part was ordered multiple times but oddly enough there were never any notes), I left with it in worse condition than when I arrived. I had a loose plastic piece on the right side of my steering column. I left with "new" parts and now both sides are popping off and when turning the wheel you can hear the parts rubbing against each other. Not sure how 2 hours of work made it worse. Spending close to $500 a month for a vehicle, you'd expect higher quality work. I'll deal with the noise for now and keep duct tape on the loose pieces as I do not plan to ever return for work to be done.
  • LN
    Lisa Nunn
    Oct 31, 2025
    5.0
    I went in because I had a flat and needed to see if it could be plugged or if it had to be replaced. Unfortunately, I ended up having to get a new tire and there weren’t any in stock but Russ ordered one and gave me a call as soon as it came in. It took a day for the tire to come in and I was able to get it installed same day. I am very happy to have my car back to working order.
  • VW
    Veronica Wagner
    Oct 30, 2025
    5.0
    Jamar was an amazing person to work with. He was carefully detailed and no pressure given. Very honest and patient. I asked a million questions and not once did he get frustrated or not have an answer. Definately glad I had the pleasure to work with him! Atmosphere was very inviting and everyone was friendly and approachable! Thank you Jamar! As long as I’m in a Buick you will be my sales person!
  • NR
    Nathan Rubeck
    Oct 29, 2025
    5.0
    Very friendly and knowledgeable staff in both sales and service. I have been going here for years and will continue for years to come.
  • JT
    joceline torres
    Oct 28, 2025
    1.0
    Purchased a Buick envision with 0.9 apr & $1000 rebate. The sales consultant Andrew did not due his due diligence when he looked up my VIN and saw the car I used for the rebate was not under my name. It wasn’t until after the fact that he said the car had to be under my name. So I went and got it under my name, then he said they’ll submit the information but “the reality of the situation is it has a slim chance of approval.” Then, I asked if I could pick up my plates and mats we’d agreed upon… to which they said “not until you pay the $1000 or the rebate gets approved by GMC.” At this point I asked to speak with a manager, they never reached out nor was I given a contact. A couple days before my temp plates expired I followed up, same answer. So my temp plates expired, no mats, no answer from GMC, no follow up from anyone. I’m being forced to pay for someone else’s mistake. Stay away from this dealership.

Frequently Asked Questions About Nick Abraham Buick GMC

What types of vehicles does Nick Abraham Buick GMC specialize in?

Nick Abraham Buick GMC is a full-service dealership specializing in new and used Chevrolet, Buick, and GMC vehicles.

Where is Nick Abraham Buick GMC located?

The dealership is located at 1111 E Broad St, Elyria, OH, 44035, USA.