Business Details
About
Volkswagen DealerCar DealerUsed Car Dealer
Welcome to MAG Volkswagen of Dublin, Columbus, Ohio. Step into a world where German engineering meets everyday usability. Our dealership proudly offers an extensive selection of new and certified pre-owned VV vehicles, from the sporty Golf GTI to the family-friendly Atlas. At MAG Volkswagen of Dublin, we understand that choosing a car is an important decision, and our knowledgeable sales team is here to guide you through every step, ensuring you find a VW that fits your lifestyle and budget. We also provide top-tier maintenance services and genuine Volkswagen parts to keep your vehicle running smoothly. Whether you're buying or servicing, our commitment to excellence ensures a seamless experience. Trust us to meet all your Volkswagen needs.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
1,622 reviews
5 stars
1,434
4 stars
60
3 stars
25
2 stars
25
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some praised staff for being friendly and helpful, others reported condescending attitudes and poor communication.
Sales Experience
Many customers had positive experiences with sales representatives, highlighting their professionalism and helpfulness, though some faced issues with pricing transparency.
Service Department
The service department received both praise for efficiency and thoroughness, and criticism for miscommunication and handling of warranty claims.
Overall Satisfaction
Overall, experiences varied widely; while some customers expressed high satisfaction with their purchases and service, others reported significant dissatisfaction and issues.
- CCCarlos CastroNov 16, 20255.0We had a very good experience with Chase buying a Tiguan, very polite and professional.
- TSTehya SavannahNov 3, 20255.0Overall great experience purchasing the Tiguan after leasing it. The staff was friendly and helpful in executing the contract. The finance department was especially expeditious and supportive through the process. Tehya approved 🐾
- SSSouthernNov 3, 20251.0Absolutely terrible! Service manager, condescending and arrogant, zero sense of customer service. Service advisors, lies, lies, lies. The only way to get a straight answer is by filing a complaint and opening a case with Volkswagen of america! Steer VERY far away from this dealership. If you want your work done in a timely manner go to Byers! Absolutely disgusted with MAG. And that’s coming from a long time customer.
- DMDaniel MielkeOct 17, 20255.0Chase did an absolutely amazing job working with me. Letting me take my time choosing what car worked best for me and my needs. Weighing all the options took a couple days but I found the right fit for me. Chase, thank you for your patience.
- TKTom KraynakSep 26, 20255.0Ali's excellent service made a big impression, so I wanted to share my experience. I brought my VW Jetta in for an oil change and some repairs, and Ali was fantastic from start to finish. He kept me informed throughout the entire process, providing regular updates on the repairs. The team did discover an additional issue, but they handled it professionally and fixed it without any delay. Thanks to Ali and the rest of the crew for their great work!
Frequently Asked Questions About Volkswagen Columbus
What brands of vehicles does Volkswagen Columbus primarily offer?
Volkswagen Columbus specializes in Volkswagen vehicles, including new and certified pre-owned models such as the Golf GTI and Atlas.
What are the regular business hours for Volkswagen Columbus?
Volkswagen Columbus is open Monday through Thursday from 9:00 AM to 7:00 PM, Friday and Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
Does Volkswagen Columbus provide vehicle maintenance and repair services?
Yes, they offer vehicle maintenance and repair services, including regular maintenance, brake service, and provide OEM and aftermarket parts.
What pickup and delivery options does Volkswagen Columbus offer?
They offer both in-store pickup and delivery services for vehicle purchases and parts.
Are appointments required to visit Volkswagen Columbus for sales or service?
No, appointments are not required to visit Volkswagen Columbus for sales or service visits.
What payment methods can customers use at Volkswagen Columbus?
Customers can pay with American Express, Cash, Discover, Financing options, MasterCard, and Visa at Volkswagen Columbus.
Is proof of COVID-19 vaccination required to visit Volkswagen Columbus?
No, proof of vaccination is not required to visit Volkswagen Columbus.
Can customers find Volkswagen Columbus near other car dealerships and automotive services?
Yes, Volkswagen Columbus is near several other car dealerships and automotive services such as MAG Volvo Cars Dublin, Maserati Columbus, MAG Ferrari & Maserati, and MAG Audi Dublin, making it convenient to compare options or access related automotive services.
How can nearby dealerships like MAG Audi Dublin benefit Volkswagen Columbus customers?
Nearby dealerships like MAG Audi Dublin can offer customers additional vehicle choices and specialized services, and customers visiting Volkswagen Columbus might explore these locations for a broader range of automotive options or service specialties.
Are there any nearby automotive service providers where Volkswagen Columbus customers can get brake service or repairs?
Yes, nearby automotive service providers include MAG Bentley Columbus and MAG Lotus Columbus, which offer brake service and automotive repairs that Volkswagen Columbus customers might find useful.