MAG Midwestern Auto Group Columbus, Ohio

4.1
616 reviews

About

Car DealerUsed Car DealerUsed Truck DealerOil Change Service StationAuto Parts & AccessoriesAuto Repair Shop
Ohio's Largest Luxury Dealer Group. Proudly serving Ohio for over 30 years. Midwestern Auto Group (MAG): The World's Largest Group of European Brands, MAG is your top destination for luxury and performance vehicles in Dublin, Ohio. Explore an exceptional range of new and pre-owned vehicles from prestigious brands such as BMW, Audi, Porsche, Volkswagen, Maserati, Volvo, MINI, Land Rover, Jaguar, Ferrari, and Lamborghini. Our commitment to outstanding customer service ensures a seamless and personalized car-buying journey. Whether you are in the market for the latest luxury models, seeking expert vehicle maintenance, or need accommodating financing solutions, Midwestern Auto Group is here to exceed your expectations. Discover unparalleled automotive excellence and dedication at MAG—where luxury meets performance.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
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Location

MAG Midwestern Auto Group Columbus, Ohio
6335 Perimeter Loop Road, Dublin, Dublin, OH
43017, United States

Hours

Reviews

4.1
616 reviews
5 stars
432
4 stars
41
3 stars
17
2 stars
14
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising individual salespeople for their professionalism and helpfulness, while others report poor communication and unresponsiveness from the service department.

Sales Experience

Many customers had positive experiences during the vehicle purchasing process, highlighting smooth transactions and knowledgeable sales staff, but some reported issues with pricing transparency and pressure tactics.

Service Quality

The service department received significant criticism for poor communication, unresolved issues, and perceived dishonesty regarding repairs and maintenance.

Trust Issues

Several reviews express distrust in the dealership, citing experiences of being misled about vehicle conditions and service quality, leading to a lack of confidence in future transactions.

Overall Satisfaction

While some customers report excellent experiences and recommend the dealership, a notable number express dissatisfaction and caution others against using their services.
  • PR
    Pickle Rick
    2 days ago
    5.0
    Service was fast, efficient and courteous as always. Refuse to take my cars anywhere else!
  • CR
    Collin Ralph
    Nov 14, 2025
    5.0
    Maintenance was performed in a timely manner. Satisfied with the customer service as well
  • TH
    teniqka hairston
    Nov 14, 2025
    5.0
    I recently brought my car in to Midwestern Auto Group for (BMW) drivetrain issues, and I couldn’t have asked for a better experience. From the moment I arrived, Evan was incredibly helpful, patient, and professional. Even though my repairs required waiting a couple of days for parts, Evan kept me updated throughout the entire process and made sure I understood what was happening with my vehicle. His communication and customer care were exceptional. The entire team at Midwestern Auto Group was wonderful to work with, and I truly appreciate the quality of service I received. My car is running great, and I’m grateful for the support during a stressful situation. Highly recommend Evan and the Midwestern Auto Group team!
  • AA
    Abigail Anderson
    Nov 12, 2025
    1.0
    Not a fan, trying to schedule service the phone just rings and rings, left a message, no call back. I probably called 8 times before I was able to schedule a service. They'll happily take your money though, no need to leave a message for that.
  • CM
    Chris Moore
    Nov 6, 2025
    1.0
    Went in for recall work at the BMW shop and they broke my valve cover. There's a piece of plastic floating around my motor. People not taking responsibility for their mistakes then to add injury to insult the guy who broke it recommended $2600 valve cover service. Feeling pretty shady. Of course I call and the service manager is out for the day and so is his boss. This is getting old. I'm done with this place and their nonsense. They can have fun talking to my lawyer later.

Frequently Asked Questions About MAG Midwestern Auto Group Columbus, Ohio

What types of vehicles does MAG Midwestern Auto Group Columbus, Ohio offer?

MAG offers a wide range of new and pre-owned luxury and performance vehicles from brands such as BMW, Audi, Porsche, Volkswagen, Maserati, Volvo, MINI, Land Rover, Jaguar, Ferrari, Lamborghini, and more.

What are the dealership's regular business hours?

The dealership is open Monday through Thursday from 9:00 AM to 7:00 PM, Friday and Saturday from 9:00 AM to 6:00 PM, and is closed on Sundays.