Business Details
About
Towing Service Station
Heavy Metal Towing & Recovery provides towing, jumpstarts, fuel delivery, lockout service, and battery change services to the Delaware, OH, area.
Location
Hours
Reviews
5.0
196 reviews
5 stars
194
4 stars1
3 stars0
2 stars1
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, kindness, and helpfulness of the staff, particularly drivers like Tyler, Jake, and AJ.
Response Time
Many reviews highlighted the quick response times, with several customers noting that help arrived within 20-30 minutes.
Reliability
The business is frequently described as reliable, with customers expressing confidence in their ability to handle towing needs effectively.
Communication
Customers appreciated the clear communication throughout the towing process, including updates and confirmations.
Pricing
The company is noted for offering reasonable and competitive pricing compared to other towing services.
- BSBrennan SultonOct 26, 20255.0A+ service The driver dispatched me went above and beyond. Could’ve easily walked away and said it wasn’t doable. I’m I’m grateful and blessed. Thank you so much Will definitely recommend or use you in the future I’ve ever needed. Thanks again real hard to find hard-working people these days.
- BPBryan PeiferOct 20, 20255.0First time customer of Heavy Metal Towing. Richard Koke was professional in every way and he approach's his work with a great attitude.
- ABaalima blyeSep 28, 20255.0Absolutely amazing!!!! Fast and actually communicated
- NHNed HallSep 24, 20255.0Called them in the morning. Needed my car picked up at a certain time and delivered to my house at a certain time and they were there as promised. Great experience. Would use them again and recommend them to others.
- LALeslie AlexanderSep 24, 20255.0Incredible service, and super fast!!! My truck blew up on a stretch of 71 Northbound, and they were able to send me a location tracking link in a text to pinpoint my location. Within minutes we had a plan and a strategy and the price was fantastic! I got picked up by my fiancé, but the tow truck driver called me when he reached the vehicle and let me know it was safe and sound. Highly recommend! Absolutely will use them again!
Frequently Asked Questions About Heavy Metal Towing and Recovery
What towing services do you offer?
Our services include vehicle towing, jumpstart assistance, fuel delivery, lockout services, and battery replacement. We provide comprehensive solutions for various vehicle-related issues.
How quick are you able to help with towing my vehicle?
We strive to provide prompt service, with most towing requests fulfilled within an hour of your call. Our team is committed to rapid response times to minimize your inconvenience.
Do you offer repairs?
Yes, we have a repair shop located at our facility. Our skilled technicians can address a range of vehicle repair needs in addition to our towing services.
Are you able to jump start my vehicle?
We offer jump start services for vehicles with battery issues. Additionally, our full-service locksmith capabilities allow us to assist with vehicle lockouts, providing comprehensive roadside assistance.
What types of vehicles do you tow?
Our towing capabilities encompass light, medium, and heavy-duty vehicles. We are equipped to handle a wide range of towing needs, regardless of the vehicle size or type.
Are you able to change out my battery if it dies?
We offer on-site battery replacement services. If your vehicle's battery has failed, our technicians can efficiently install a new one. Contact us immediately for assistance with battery-related issues.
What types of towing services does Heavy Metal Towing and Recovery provide?
They offer vehicle towing, jumpstart assistance, fuel delivery, lockout services, and battery replacement for various vehicle-related issues.
How quickly can Heavy Metal Towing and Recovery respond to a towing request?
Most towing requests are fulfilled within an hour of your call, ensuring rapid service to minimize inconvenience.
Does Heavy Metal Towing and Recovery offer vehicle repairs?
Yes, they have a repair shop at their facility with skilled technicians who can handle a range of vehicle repair needs.
Can Heavy Metal Towing and Recovery help jump start my vehicle?
Yes, they provide jump start services and also assist with vehicle lockouts through their full-service locksmith capabilities.
What sizes and types of vehicles can Heavy Metal Towing and Recovery tow?
They can tow light, medium, and heavy-duty vehicles, equipped to handle a wide range of towing needs regardless of vehicle size or type.
Is on-site battery replacement available at Heavy Metal Towing and Recovery?
Yes, technicians can provide efficient on-site battery replacement if your vehicle's battery has failed.
What are the operating hours of Heavy Metal Towing and Recovery?
They operate 24/7, providing continuous availability every day of the week.
Where is Heavy Metal Towing and Recovery located?
They are located at 320 London Road, Suite D2, Delaware, OH 43015, USA.
Which nearby automotive repair services are close to Heavy Metal Towing and Recovery?
Nearby automotive repair services include MD Transmissions Ltd, Affordable Mobile Mechanics, Delaware Collision, Snappys Automotive, and Ohitow which offer complementary vehicle services.
What other automotive-related businesses are near Heavy Metal Towing and Recovery that customers might find useful?
Nearby businesses include Smart Start Ignition Interlock for automotive parts, M D Transmissions Limited for brake and transmission repair, and Ohio Tow for additional towing and emergency roadside services.
Are there any nearby recreational or fitness venues customers might visit before or after their service at Heavy Metal Towing and Recovery?
Yes, customers can visit Delaware WorkHouse and Get Fit LLC, both offering gym and sports recreation facilities nearby.