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Hey Columbus neighbors – did you know that Tire Discounters includes a free alignment with a standard 4-tire installation?
In case you haven’t heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We’re located just down the road from you at 5759 N Hamilton Rd, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words… if you want it, we’ve got it.
Swing by the shop today, or get in touch with us at (614) 855-9530.
Many customers reported long wait times for service, with some experiencing delays of several hours.
Customer Service
Feedback varied, with some praising staff for their helpfulness and professionalism, while others reported rude or unprofessional behavior.
Quality of Work
Several customers expressed dissatisfaction with the quality of work, including incomplete jobs and issues arising after service.
Pricing Transparency
There were complaints about discrepancies between quoted prices and final charges, leading to frustration among customers.
Positive Experiences
Despite negative feedback, many customers highlighted positive interactions with specific staff members who provided excellent service.
CA
C Alvarez
2 days ago
5.0
Excellent service. Had to get tires in an emergency and they managed to slot me in and get me going in less than the estimated time. John at the front desk was very professional and helpful. Will definitely return in the future.
MM
Michelle
Dec 29, 2025
2.0
Second time giving this place a try. First time they kept my car for 3 hours before letting me know they only had 3 of 4 tires in stock. They couldn't get the tire until the next day. I needed my car for an important appointment and my kids choir concert.
Second time... I had an oil change appointment for 1130am and sat there until 415pm!! They didnt do the tire rotation that was included. I sat there for over 4 hours for an incomplete job.
MH
Michelle Hart
Dec 17, 2025
1.0
I wish I would've gone to my dealership instead! I was sort of up against time and ended up purchasing 4 new tires from this location. I had to take two road trips. When I got back, I told them my car had been shaking in the front. They refused to believe it could be because of the tires and guaranteed their work. The shaking continued, I asked them to rotate the front tires to the back. The shaking stopped that day. I called to update them and they still refused to believe it was the tires. The next day, my car started shaking from the back, and I've been experiencing that every since.
My car usually powers through different weather conditions. Do not get their house brand, Brezza. Now that it's snowing and icy, I am sliding on thee smallest patches of ice. In the 3 years I've had my car, this is first time I've felt unsafe it. Do not allow this location to touch your vehicle.
LH
Lauren Hawkinson
Dec 17, 2025
5.0
Came in with what I thought could be a flat tire - John and Gage got me taken care of swiftly. Turned out to be a leaking air valve and they fixed it very quickly. So appreciative of the fast and reliable service, thank you!!!🙏
SZ
Sara Zochowski
Dec 5, 2025
1.0
DO NOT GO HERE.
1) I needed 4 new tires. Got a quote over the phone. Paid $100 deposit. After the work was completed, they tried to charge me more than what was quoted. They also did not credit the $100 deposit I had already paid. This was corrected only after I caught it.
2) After I arrived, they told me they could replace the tires but they couldn’t do the alignment, as they didn’t have a technician at that location that had the ability to do it. Why wouldn’t they have told me that at the time of making my appointment? Why would they offer the service of installing new tires, but they have no way of aligning them?? Because of this, I then had to make an appointment on a different day at a different location to complete the job.
3) The job of installing 4 tires and an oil change took FOUR AND A HALF HOURS.
4) After receiving my car back, I noticed they didn’t install the caps back on my tire pressure nozzles. I had to ask them to put those back on. They did this the last time I had work done at this location, so I knew to look this time.
5) Upon driving home, my car started alerting me that the hood wasn’t closed all the way. Sure enough, it started bouncing around and wanting to flip up while I was driving down a busy road. It was really scary.
6) Upon driving home, I also noticed that a technician left a pack of Camel cigarettes in my car. Absolutely disgusting.
It is shocking to me that this location has more than 1 star collectively. Both of my experiences here have been terrible and I strongly urge people to seek another location to get their work done.
The #1 cause of uneven or rapid tire wear is misalignment. Your vehicle also may pull to one side or feel "loose" when steering, and you might even observe a drop in fuel economy. Alignment is critical to tire life and vehicle safety. In fact, if you install new tires on a misaligned vehicle, some manufacturers won't even honor your tire warranty. Everyday driving, potholes, hard turns, and sudden stops, gradually knock your wheels out of alignment. This wear is natural, but it can quickly chew through your tires. That's why Tire Discounters includes a FREE alignment ($129.99 value) when you purchase 4 tires installed. It's just another way we help you get more life (and more value) out of your tires.
How do I get a free alignment?
At Tire Discounters, when you purchase any 4 tires with installation, you get a FREE alignment. A 4 wheel alignment is valued at $129.99, and comes with a 12 month warranty.
How much is an alignment at Tire Discounters?
Tire Discounters is only major automotive service retailer that gives you a FREE Alignment with any 4 tire purchase with installation. Normally, a 4 wheel alignment at Tire Discounters is $129.99 and comes with a 12 month warranty. For multi year alignment policies, you can have as many alignments as you need within the specified time period.
What’s included with installation at Tire Discounters?
Tire Discounters is only major automotive service retailer that gives you a FREE Alignment with any four tire purchase with installation. We also include mounting and balancing, lifetime rotation, lifetime balancing, lifetime tire pressure adjustments, and free tire repair, all designed to help make your tires last longer.
How often should you get your tires rotated?
Most tire manufacturers recommend you get your tires rotated every 5,000 miles or so to ensure even tread wear that extends tire life.
Can I finance my tires or automotive service at Tire Discounters?
Yes, Tire Discounters offers a credit card with flexible financing options and benefits. You can even prequalify with no impact to your credit score.
Does Tire Discounters offer a Road Hazard warranty?
Yes, Tire Discounters offers Road Hazard, we call it the Worry Free Guarantee. No matter where you are in the country, if you hit something and your tire is damaged as a result, we'll fix or replace it. In other words, we'll be a phone call away no matter where the road takes you.
Do I need an appointment at Tire Discounters?
No, appointments at Tire Discountes are never required, but always recommended.
Which brands of tires does Tires Discounters carry?
Tire Discounters carries all major brands, including Michelin, Cooper, Goodyear, BFGoodrich, General, Kenda, Nexen, Pirelli, and Toyo (and many more).
How much is tire repair at Tire Discounters?
For only $34.99, Tire Discounters repairs tires using a vulcanized patch, the best in the industry. We dismount the tire, patch it from the inside, remount the tire, and balance it. If you bought your tire from us, tire repair is FREE for the life of your tire.
Does Tire Discounters fill up tires for free?
Yes, no matter where you bought your tires, we'll fill them up for free. Can you believe some places still charge for this?
Does Tire Discounters sell used tires?
No, Tire Discounters does not sell used tires. We do offer a large selection of new tires at an affordable price point, along with flexible financing options for your convenience.
What types of services does Tire Discounters offer?
Tire Discounters offers services including tire repair, installation, alignments, oil changes, brake service, suspension service, shocks and struts installation, transmission fluid service, brake fluid service, cooling system service, power steering fluid service, performance upgrades, wheel installation, fleet service, air conditioning service, auto glass installation and repair, and ADAS calibration.
Does Tire Discounters include a free alignment with tire purchases?
Yes, Tire Discounters includes a free alignment, valued at $129.99, with any purchase and installation of 4 tires.
What tire brands are available at Tire Discounters in New Albany?
They carry a wide selection of tire brands including Michelin, Cooper, Goodyear, Bridgestone, Firestone, Nexen, Kumho, General, Pirelli, Continental, Toyo, BF Goodrich, Hankook, Dunlop, Falken, Milestar, Nankang, Westlake, Yokohama, and more.
Are appointments required at Tire Discounters?
No, appointments are not required but are always recommended.
Does Tire Discounters offer financing options for tire purchases and services?
Yes, Tire Discounters offers a credit card with flexible financing options and benefits, including a prequalification process with no impact on credit score.
What are Tire Discounters' hours of operation?
Tire Discounters is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 4:00 PM, and closed on Sundays and major holidays like Thanksgiving, Christmas, and New Year's Day.
Can I get a free tire air fill at Tire Discounters?
Yes, Tire Discounters will fill your tires with air for free regardless of where you purchased your tires.
What nearby restaurants can I visit before or after my appointment at Tire Discounters?
You can visit nearby restaurants such as Scramblers, Swensons Drive-In, and Dunkin' for a meal or coffee before or after your visit.
Are there nearby automotive service providers to Tire Discounters for additional services?
Yes, nearby automotive services include Valvoline Instant Oil Change, Midas, Christian Brothers Automotive, Safe Auto Glass, and Captain Car Wash for oil changes, repairs, auto glass service, and car washes.
Where can I find beauty and wellness services near Tire Discounters?
Nearby beauty and wellness options include Honey Nail Studio, PENZONE Salon and Spa, Kylie at Charles Penzone ~Gahanna/New Albany, and The Facebar New Albany for nail, hair, skin care, and spa services.