Business Details
About
Parking Garage
Conveniently located in Cincinnati, OH, Metropolis offers top-notch parking garage facilities with the added convenience of EV charging stations. Providing a hassle-free parking experience, Metropolis caters to both traditional vehicles and electric cars, ensuring customers have a seamless and efficient parking solution in the heart of Cincinnati.
Location
Hours
Reviews
3.0
55 reviews
5 stars
17
4 stars
8
3 stars
7
2 stars
4
1 star
19
- FWFranz WurfpelzOct 23, 20251.0Don't park at metropolis. Just don't. Tons of problems with unfair treatment of customers
- JBJoscelyn ByrdOct 20, 20251.0Warning DO NOT park here unless you want to wait an hour and a half to be let out of the garage after your event! Completely unacceptable and I do not recommend anyone to park here!
- AJAnthony J.Jun 9, 20251.0BEWARE: Find another place to park!! I parked at this garage owned by Metropolitan for an overnight stay at the Hilton Netherlands. I scanned the QR code and completed the form with my license plate and credit card number as instructed. I was charged $31.50 and thought all was well. Then I received a parking notice via mail from Parking & Transportation Compliance Inc requesting payment of $45 due to my non-payment, requesting immediate payment or they would repo my car. I called P&TC, Inc and spoke to two very unhelpful reps stating that they were collecting on behalf of Metropolitan and my bank statement for the payment doesn’t satisfy my obligation. They want a receipt, which was not generated since I used the QR code as a guest. I’ve connected both Metropolitan and P&TC via email and after a week of constant back and forth with Metropolitan stating my invoice paid in full and P&TC Inc stating that that Metropolitan’s confirmation isn’t good enough, I am no closer to resolution. Most likely going to have to retain counsel to resolve because I can’t be the only one impacted by these predatory practices.
- MMMelissaMay 28, 20251.0Exiting this garage was a painful process and way more complicated than it needed to be. I prepaid for parking on SpotHero. When I was leaving, I went through the first door, then the gate arm would not come up and there was no attendant and no place to scan my code. I texted the number on the sign, and they sent me a link to pay to leave. Well, I already paid on SpotHero, so that's not helpful. I called the number on the sign, and the girl eventually opened the gate, but she said they didn't have proof that I had paid. I had to email the receipt to Metropolis. We will see if they take it or if they try to charge me again or something.
- JKJakob KellenbergerFeb 28, 20182.0Good location but hilarious prices. Don't expect to get a receipt from the payment machines if they work at all.
Frequently Asked Questions About Metropolis
Where is Metropolis parking garage located?
Metropolis is located at 410 Race Street, Cincinnati, OH 45202 in the heart of Cincinnati.
What are the operating hours of Metropolis parking garage?
Metropolis is open 24 hours a day, 7 days a week.
Does Metropolis offer parking facilities for electric vehicles?
Yes, Metropolis provides EV charging stations alongside traditional parking options.
What payment options are accepted at Metropolis?
Metropolis accepts payment via American Express, MasterCard, and Visa.
How can I make a parking reservation at Metropolis?
You can make a parking reservation at Metropolis through their reservation website: https://www.spplus.com/parking-com/
How can I contact Metropolis customer care?
You can reach Metropolis customer care by phone at +1 513-721-5528 or by email at customercare@spplus.com.
Are there dining options near Metropolis parking garage?
Yes, nearby dining options include Domino's Pizza, Great Steak food court, Downtown Cincinnati Domino's, Chinese Combo King, Jersey Mike's Submarines, The Grille at Palm Court, and Auntie Anne's pretzels.
What nearby accommodations are convenient when parking at Metropolis?
The Hilton Hotel - Hall of Mirrors and McAlpin Condominium Community are nearby lodging options close to Metropolis.
Can I find car rental services near Metropolis?
Yes, LazCo Rentals, a car rental agency, is located nearby for your convenience.
What nearby entertainment and shopping options are available around Metropolis?
Nearby you can explore Exhibition Hub Cincinnati museum, Cooper & Co. jewelry store, Fabulous Frames and Art gallery, T.J. Maxx department store, and Unheardof Brand men's clothing and shoe store with a bar.