Jiffy Lube

4.4
314 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CINCINNATI. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
9435 Fields Ertel Rd, Cincinnati, OH
45249, United States

Hours

Reviews

4.4
314 reviews
5 stars
246
4 stars
15
3 stars
11
2 stars
10
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Employees are consistently described as friendly, polite, and professional, contributing to a positive customer experience.

Efficiency

Many customers appreciate the quick service, often being in and out within a short time frame.

Quality of Work

Overall, customers report satisfaction with the quality of service provided, including thorough explanations of work done.

Pricing Concerns

Some customers express concerns about pricing, noting that while service is good, costs can be high compared to competitors.

Mixed Experiences

While many reviews are positive, there are isolated negative experiences, particularly related to specific staff members and service inconsistencies.
  • JA
    Julian Armstead
    1 day ago
    5.0
    My neighborhood services are the best!!! Jiffy Lube is very much needed and this location is very efficient!!!! As long as I'm in Mason I'll be using this jiffy lube!
  • RD
    Rod Dunham
    4 days ago
    5.0
    very prompt professional only took 20 minutes
  • BB
    Beth Buescher
    4 days ago
    5.0
    Assa and Gabriel were great. i came in near closing time and they took the time to give the best service. not only oil change but changed out turn signal bulb and headlight bulb.
  • DM
    David M.
    Nov 15, 2025
    5.0
    Had slow leak in tire. Reasonably priced , courteous and efficient service— top notch!! General manager should be very happy!!!
  • ZL
    Zachary Lona
    Nov 1, 2025
    5.0
    I was visiting from my out of state Jiffy Lube on a work trip. The staff was courteous and thorough in explaining what I had done (and why my local shop probably didn't need to do what they did), as well as directed me to a dealership where I could get the work done, since Ohio doesn't even require emissions inspection like Pennsylvania does, so a typical shop may not even be able to help with my specific issue. While I was there, they also topped my vehicle's fluids off as a courtesy as I get other work done there. They did the best they could possibly do, and went above and beyond to get me the help I needed elsewhere before I drove 600 miles home in a potentially unsafe vehicle.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service