Jiffy Lube

4.3
347 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CINCINNATI. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1148 W Kemper Rd, Cincinnati, OH
45240, United States

Hours

Reviews

4.3
347 reviews
5 stars
256
4 stars
27
3 stars
14
2 stars
11
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly, professional, and efficient service provided by the staff.

Speed

Numerous reviews highlighted the quick service, with many customers noting that their oil changes were completed in under 20 minutes.

Customer Care

Several customers appreciated the attentiveness and care shown by the staff, with specific mentions of employees going above and beyond.

Mixed Experiences

While many reviews were positive, some customers reported issues with service quality and management behavior, indicating inconsistency.

Cleanliness

Customers frequently noted the clean environment of the facility, enhancing their overall experience.
  • LW
    Laya Williams
    2 days ago
    5.0
    I was serviced today by Mr Kenneth Jones, He was very friendly and professional👍🏾 give this man a raise asap!
  • CM
    Colleen Miller
    Nov 5, 2025
    5.0
    All the workers were professional, polite and considerate. My questions were answered and explained thoroughly. I don’t mostly with Anthony, who was very helpful.
  • VG
    valerie goodman
    Oct 31, 2025
    5.0
    They did a great job, and Kenneth was very kind. I felt like a person, not about the dollar
  • MB
    Markeith Boyd
    Oct 20, 2025
    1.0
    I received very bad service. I'm a well-known black business owner, and I went there to get my brakes done for a long day of work. The guys approached me with wonderful smiles and told me they would ensure my vehicle was in good standing. However, my vehicle is not in good standing; I'm now driving with brake lights and an engine light on, and the engine is smoking. My brakes stopped working on the highway four times. I even found a police report that I will file so everyone can see that these guys are crooks. I tried to contact the corporate office, but there's no corporate number, and no one will refund my money or investigate the issue. This business should not be allowed to continue operating. It's crazy how hardworking Americans are treated at these local businesses.
  • GJ
    Geraldine Jenkins
    Oct 20, 2025
    5.0
    Went in to Jiffy Lube to have my headlight bulbs replaced. The technician noticed that my headlight covers were yellow and verrrry cloudy. I have a 20 year old car. Recommend their True Brand Headlight Restoration process. He cleaned buffed and restored my headlights to look like new! Now I’ve had people flash their lights at me as if they think i have my bright lights on. So much better. Amazing! Thank you!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service