Your local Cincinnati Hyundai Dealer. Jeff Wyler Superior Hyundai is Cincinnati's premier Hyundai dealership serving Cincinnati and Northern Kentucky. Jeff Wyler Superior Hyundai features a full line-up of Hyundai New Cars and SUVs models including the Hyundai Elantra, Sonata, Sonata Hybrid, Hyundai Accent, Hyundai Santa Cruz, Hyundai Santa Fe Sport, Hyundai Palisade, Hyundai Tucson and Hyundai Veloster. Jeff Wyler Superior Hyundai offers a large inventory of Used Cars and SUVs, both domestics and imports, with a huge selection of Hyundai Certified Pre-owned Cars and SUVs. Whether you lease or buy, Jeff Wyler Superior Hyundai offers great pricing and low APR financing. Call 513-268-2065
Feedback on customer service is mixed, with some praising staff for being friendly and helpful, while others report rude and unprofessional behavior.
Service Efficiency
While some customers appreciated the quick and efficient service, others experienced significant delays and poor communication regarding their vehicle repairs.
Sales Experience
Many customers had positive experiences with the sales team, highlighting their professionalism and helpfulness, though there were also reports of pressure tactics and dishonesty.
Repair Quality
There are concerns about the quality of repairs, with some customers reporting unresolved issues and dissatisfaction with the service provided.
AW
A.E. WSpoon
2 days ago
4.0
I had a great experience with Ricardo Francis. He was attentive to what I was looking for and helped the best he could to get me at a reasonable payment. For the first time EVER, I did not spend the entire day & night at a dealership.
I absolutely LOVE my new 2026 Kona. I took off a star because the car feels like it needs an alignment and for a 2026 I would think this would have been noticed during inspection.
AM
Akeem Mckoy
3 days ago
2.0
Usually a very responsive place, I’m usually pleased with the service also. I have called a minimum of 10 times on various days at various times trying to get an oil change. Nobody answers the phone here any more. It was never like that, I can get sales but no one to schedule an oil change !!!!?
AB
amy bachler
4 days ago
5.0
Great experience at Jeff Wyler Hyundai with Ricardo! I purchased a 2026 Santa Fe Calligraphy Hybrid and came in well-researched, which Ricardo appreciated. He was knowledgeable, professional, and made the process smooth and enjoyable. This was not the typical car-buying experience you expect—very positive from start to finish. Highly recommend!
NB
Nikki Banks
Jan 2, 2026
1.0
honestly if i could i would give this place 0 stars. i made and appt for 8 am for a oil change. it took them 3 hours and i probably would’ve been waiting way longer if i hadn’t finally gone up. first they weren’t sure where my car was and then finally spoke to brandon which was my advisor. he had asked me if my number was the right number bc he had texted me but he never once said anything about my car being done. just thing that he recommended. it wasn’t until 10:54 that i had gotten the text that my car was done and i had just gotten to my car. not only that but my car was on the other side of the building and he had just given my keys and i was like where’s my car and he’s like oh it’s somewhere outside i’ll walk you to it. and not only that but the “3 year warranty” doesn't include 3 years as advertised which is also absurd.
LH
Lj H
Dec 22, 2025
1.0
Update:
12/29/2025 I’m at the DMV and still can’t get my tag. The documents they finally sent me on 12/23/2025 (one day before expiration of the temp tag ) are not notarized. The level of incompetence is just nuts.
Save yourself the headache and go somewhere else.
This is not my first bad experience with this dealership, but it will be my last. I leased a new vehicle from out of state and never received my registration paperwork. When I followed up, I was first told it had been sent to my home. Then I was told it had been sent elsewhere in error.
Now here I am two days before Christmas with a temporary plate expiring on Christmas Eve, and my local tag office has confirmed they cannot issue another temp tag without the title. That leaves me in an incredibly stressful and avoidable situation through no fault of my own.
I personally spoke (via email) with General Manager Dennis and Finance Manager David, and despite multiple conversations, there was still no timely resolution or sense of urgency around the impact this creates for the customer.
I have since escalated this issue to Hyundai corporate.
This dealership has clear gaps in leadership, accountability, and basic follow-through. Buying or leasing a vehicle should not involve this level of confusion or last-minute stress — especially around something as fundamental as legal registration.
Go somewhere else
Frequently Asked Questions About Jeff Wyler Superior Hyundai
Where is Jeff Wyler Superior Hyundai located?
Jeff Wyler Superior Hyundai is located at 238 W Mitchell Ave, Cincinnati, OH 45232-1908, conveniently off I-75 at Exit 6 (Mitchell Avenue) toward Spring Grove Avenue.
What brands and models does Jeff Wyler Superior Hyundai offer?
Jeff Wyler Superior Hyundai offers a full line-up of Hyundai new cars and SUVs including Accent, Elantra, Ioniq Hybrid, Kona, Santa Fe, Sonata, Tucson, Veloster, Palisade, Santa Cruz, and Venue models.
What are the dealership's business hours?
The dealership is open Monday to Thursday from 9:00 AM to 8:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Jeff Wyler Superior Hyundai offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment options are accepted at Jeff Wyler Superior Hyundai?
Payment options include American Express, Bitcoin, Cash, Check, Discover, Financing, Invoice, Mastercard, and Visa.
What services does Jeff Wyler Superior Hyundai provide?
Services include new Hyundai car sales, used car sales, auto leasing, and auto financing.
Are there Hyundai service and parts centers nearby?
Yes, nearby are Hyundai Service Center - Jeff Wyler Superior Hyundai and Hyundai Parts - Jeff Wyler Superior Hyundai, offering service and parts support for Hyundai vehicles.
Where can I rent a car near Jeff Wyler Superior Hyundai?
Nearby car rental agencies include Mike Albert Rental, Hertz Car Rental - Cincinnati - Mitchell Avenue HLE, and Enterprise Rent-A-Car for convenient vehicle rentals.
What automotive repair and body shops are close to Jeff Wyler Superior Hyundai?
Nearby automotive repair and body shops include Jeff Wyler Superior Body Shop, Superior Collision, Caliber Collision, and Jeff Wyler Superior Kia service center.
Are there automotive-related retail shops near the dealership?
Yes, nearby retail stores include Tires Plus and Michel Tires Plus for tire needs, as well as LibertyX Bitcoin ATM for financial services.