Jeff Wyler Superior Body Shop

Reviews

• TC

  Tynetta Crawford

  Nov 14, 2025
  1.0
  I came in over a month and a half for a repair to my 2025 Santa Fe Calligraphy. I paid half of the cost of the repair up front. I called every week checking to see if my part came in. The receptionist told me each time.... No it's not in. Then I come back 2 weeks later and I call again. This time it's... uh hold please. Long story short, I speak to the Manager, Jerry, who informs me that for some reason my part order was canceled. They never thought to check on my order. However, they've had my money for over a month. If I had continued to call I'd still be waiting. Today, I checked to see if my part was in. Per Jerry it is here. For my inconvenience I asked if they have a loaner car. Jerry quickly said....No we don't do that. When I think of customer service........ I'm truly experiencing CUSTOMER DIS SERVICE. I will be calling the manufacturer to report my experiences.
• AI

  Amy Ingram

  Sep 16, 2025
  1.0
  Taking legal action. Kept pushing back repairs. The estimator would not respond to calls until I had insurance call her. When I showed up in person I waited ten+ minutes while she swiped social media with coworkers despite myself and the receptionist attempting to get her attention. I paid 1300 out of pocket to get a scratch repaired. The scratch remains. It took three days to reset my auto start/stop which should have been done when my vehicle was put back together. The silver detailing on my van is massively gauged with scratches. But hey at least it got put back on after I complained.
• JB

  Joshua Bolger

  Aug 22, 2025
  1.0
  Car was broken into and went here for repairs. Window was replaced but can no longer open without a loud scraping noise. Front airbag sensor wasnt reinstalled, told that they would get the part to fix it but never got around to calling me back. Had my car for a month, and had asked them to do some additional work such as an oil change and brake replacement and they never passed that info along to the shop. Staff is generally rude and condescending. Ridiculous pricing, especially for a dealarship. Will not be returning.
• PP

  Pablo Portalatin

  Aug 14, 2025
  1.0
  Had my Veloster there for a recall for more than a year and I just got a notice from a tow company through the mail that they had towed my vehicle. Don’t come here, you’ll wait a long time then get your car towed without this dealer telling you anything.
• PP

  Przemek

  May 31, 2024
  1.0
  If you have not read the other reviews, you'll probably be sorry. This place is as bad as the rest of the Wyler operation. You'll be weeks without a vehicle and will be told constantly that it will always be tomorrow. They will call you right back - never. In the end the window on the replaced door does not roll up. The inside door panel isn't even attached to the actual door and can be pulled off with a pinky. When I called to ask about what to do, the receptionist said bring it in. I tried asking about times again and as I was speaking, she snarled bring it in and hung up. I will NEVER buy anything from Wyler but I will also never buy another Honda. Honda should have real dealerships. Wyler owes me thousands of dollars for a repair that was not completed and there's no one talk to.

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