Tire Discounters

Reviews

• DF

  David Frank

  Jan 2, 2026
  2.0
  Came in for a flat repair that had to end up getting replaced. After driving a hundred or so miles on the new tire I got a TPMS warning. Checked the tires and found the new one at 4psi over the recommended cold inflation rate and all the other tires 5psi UNDER. They never checked the inflation on the other tires and just sent us out the door. Lazy techs along with the super annoying lazy sales guy at the front counter who wouldn't stop talking about wanting to leave and didn't want to be at work.
• JB

  John Branham

  Dec 30, 2025
  5.0
  The customer service and compassion given by Shawn to every customer as we were in the store for 3 hours was more than commendable! I have never experienced anything like this in my life. I'm not sure how to explain what we witnessed from this young man and staff! If anymore information is needed please contact Shawn and if possible do something nice for the employees of this store!!!
• CP

  Crystal Puckett

  Dec 30, 2025
  1.0
  The absolute worst experience ever. I had tires changed first go round and they forgot to do the oil change. Took 4 hours to get tires changed. When I went back in for oil change they said it would only be an hour and it took 2.5 hours. Saw a lot of standing around by mechanics.
• AH

  Aubree Huggins

  Dec 19, 2025
  1.0
  Work they did was fine, prices weren't horrible. But what was horrible, is how long they take! Told me is should only be 2 hours for new tires alignment and fixing 2 tpms sensors. My appointment was at 1pm. I dropped my car off at 12:25pm. They didn't finish with my car till 5:20pm!! At 4pm a worker told me it would only be 30 more minutes....an hour and 20 minutes later it was finally done. Don't give out unrealistic time frames! I understand that things go wrong and sometimes it takes longer than expected...but 4 hours and 20 minutes past my appointment time, that's just ridiculous!
• SS

  Shelby

  Dec 6, 2025
  1.0
  Do not recommend. I bought my car from Carvana and paid EXTRA for a warranty called CARVANACARE PREMIER, they use a third party called silver rock that provides 3 free maintenance vouchers which covers oil change, tire rotation, inspection, etc. All you have to do is go to their shop finder online to find in network places that honor this. Schedule the appointment and then the shop is supposed to call silver rock to confirm that the vehicle is covered and then silver rock pays the shop. So technically it’s free for me, but silver rock pays the shop so the shop STILL gets their money. Tire discounters in Chillicothe was one of the places in network so I scheduled an appointment. Came in for appointment and let them know about this warranty I had through silver rock. First, the older guy told me the guy that normally handles that stuff wasn’t in today, and pretty much implied that he didn’t feel like dealing with silver rock but would figure it out. So I was under the impression he would call them. The young guy that was helping me asked if I would be able to pay for it if silver rock didn’t honor it. I said yes but obviously figured they would call silver rock and get it figured out. An hour and a half later, I go up to the older guy and ask if he had called silver rock yet. He acts like he doesn’t know what I’m talking about and then looks me dead in the face and says “I try to limit communication with silver rock as much as possible” and I look back at him like??? Okay but I bought this warranty with my car and I scheduled here for a reason because this was a place IN network. Then, he tells me he’s never heard of honoring anything like that. Pretty much calling me a liar. I told him I have emails of this warranty from when I bought this car in March. I could tell he just didn’t feel like dealing with it and was waiting on me to throw my hands up and be like okay I’ll pay for it. Anyway, before I walked away he told me he would call. (I knew he wasn’t going to) So I left and come back when my car was done. The young guy asks the older guy if he had called yet and figured anything out, mind you this is 20 minutes before close. And in a super rude tone says “no I did not call, I meant to call but never got to it but I did call another store and the manager said he had never heard of us doing that” okay so calling me a liar again. I ended up paying for it with intentions of reporting this and calling silver rock to make sure I wasn’t crazy. Even a simple google search of “does tire discounters honor silver rock maintenance vouchers” and it comes up with “Yes, Tire Discounters is a partnered warranty provider with SilverRock and will honor coverage plans. You can use your SilverRock maintenance vouchers at any Tire Discounters location. IT LITERALLY TELLS YOU RIGHT THERE. Anyway, I called silver rock and let them know what happened and they told me tire discounters is in fact an in service network and they are not sure why they told me this or gave me this much trouble and sent me the email for the stuff I need to submit for reimbursement. Moral of the story is, the young guy was very nice and helpful. The older guy complained to customers every time I was up at the counter that he couldn’t focus and wasn’t awake yet. Moral of the story is, he didn’t feel like doing his job

Frequently Asked Questions About Tire Discounters