Business Details
About
Kia DealerCar DealerUsed Car Dealer
Jeff Wyler Eastgate Kia is your trusted Kia dealership serving Eastgate, Cincinnati, and the surrounding communities. We offer a full lineup of new Kia vehicles, quality used cars, expert auto service, and genuine Kia parts, all backed by exceptional customer care. Whether you’re shopping for a sporty Kia Forte, a family-friendly Telluride, or need reliable maintenance and repairs, our friendly team is here to help you every step of the way. Visit us today or explore our inventory online to experience the Jeff Wyler difference!
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
2,331 reviews
5 stars
2,188
4 stars27
3 stars8
2 stars13
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the sales staff, particularly mentioning individuals like Larry, CJ, and Jarred.
Sales Experience
Overall, customers reported positive experiences during the car buying process, highlighting a no-pressure environment and knowledgeable staff.
Service Department Issues
Numerous reviews indicated significant dissatisfaction with the service department, citing poor communication, long wait times, and unresolved vehicle issues.
Pricing Concerns
Some customers expressed frustration over perceived dishonesty in pricing and additional fees, leading to feelings of being misled.
Warranty and Repairs
Several reviews mentioned delays and complications with warranty claims and repairs, causing frustration among customers.
- JSJarrod Slone1 day ago5.0We drove an hour and a half from central Kentucky and are so glad we did. From our salesman, JJ, to the sales manager, Casey, and everyone with whom we interacted, it was a top notch experience. Very fair and responsive to our needs and patient as well. I would HIGHLY recommend using Jeff Wyler Eastgate Kia and will encourage everyone I know to make the drive for an awesome experience!
- BMBonnie MacphersonNov 11, 20251.0We purchased a 2025 Kia Soul. After 20 days of owning the car, the dealership called and wanted to change to a higher interest rate. We declined and had to return the car. It was a total fiasco and terribly unfair.
- MHMichael HartfielOct 29, 20255.0I love my new Kia Sportage Hybrid from Jeff Wyler eastgate ! I want to compliment my sales agent Rustin Mitchell! He was down to earth and answered all questions without pressuring me to buy! I would recommend anyone working with Rustin when ready to purchase a new Kia!
- SRStephanie RooneyOct 22, 20255.0⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience at Jeff Wyler Kia Eastgate! I worked with Casey J., who went above and beyond to make the process of leasing my Kia Telluride quick and painless. From the moment I walked in, Casey was professional, knowledgeable, and genuinely cared about finding the best fit for me. The entire team made everything easy and stress-free. I couldn’t be happier with my experience and highly recommend Jeff Wyler Kia Eastgate to anyone looking for a great vehicle and excellent customer service!
- MMMicaiahOct 21, 20251.0We traveled to Ohio from Kentucky due to this dealership having more affordable prices on their vehicles. I purchased a kia and was under the impression that I had to keep the pulse sensor that was already installed. It was approximately $900. After only a few weeks of having this car, an alert came on my dash saying “Check high mounted break light” So I traveled back to the kia dealership in Ohio, to the service department. I mentioned that the issue may be the pulse sensor. They checked on it and came back stating it was NOT the pulse sensor, but a burned out LED. “We can order the LED and have you drive all the way back to Ohio or you can go to a Kia dealership that is closer to you and have them order the part.” -stated the man working in the service department. I told him I would go to a Kia Dealer in Lexington KY to have it replaced since it’s closer for me. Weeks later, I go to Cartown Kia for my appointment. They told me it was INDEED the pulse sensor causing the issue and they removed it for me. My husband and I have called Jeff Wyler several times and no one seems to know what to do about this situation or they fail to call us back. My father emailed the general manager and he called me back saying he would take care of it. It’s now been 2 weeks since that phone call. I would like to have my money back that was tacked onto my payment for the faulty pulse sensor. That’s it. I don’t know why it’s been such a hassle for them to do that.
Frequently Asked Questions About Jeff Wyler Eastgate Kia
What are the opening hours of Jeff Wyler Eastgate Kia?
Jeff Wyler Eastgate Kia is open Monday through Thursday from 9:00 AM to 9:00 PM, Friday and Saturday from 9:00 AM to 7:30 PM, and Sunday from 12:00 PM to 5:00 PM.
What types of Kia vehicles are available at Jeff Wyler Eastgate Kia?
They offer a large inventory including Kia models like Seltos, Forte, K900, Niro (including Niro Plug-In Hybrid), Optima (including Optima Sedan and Optima Hybrid Sedan), RIO Hatchback, Seltos SUV, Niro SUV, and more.
Does Jeff Wyler Eastgate Kia provide delivery or pickup options?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What financing options are available at Jeff Wyler Eastgate Kia?
They provide various financing options including auto financing, auto leasing, special financing for troubled credit, and assistance with credit car loans.
How can I schedule a service appointment at Jeff Wyler Eastgate Kia?
You can schedule a service appointment by visiting their service scheduling page at https://jeffwylereastgatekia.com/schedule-service.htm.
What payment methods does Jeff Wyler Eastgate Kia accept?
They accept American Express, Bitcoin, Cash, Check, Discover, Financing, Invoice, MasterCard, and Visa.
What COVID-19 safety measures are in place at Jeff Wyler Eastgate Kia?
The staff wear masks, get temperature checks, and masks are requested for visitors to ensure everyone's safety.
Are there other automotive dealerships near Jeff Wyler Eastgate Kia?
Yes, nearby automotive dealerships include Jeff Wyler Mazda, Jeff Wyler Chrysler Dodge Jeep RAM, Jeff Wyler Hyundai of Eastgate, Jeff Wyler Eastgate Chevrolet, Jeff Wyler Nissan, and Jeff Wyler Mitsubishi, all within the Eastgate Auto Mall area.
What nearby services can help with automotive repairs and parts near Jeff Wyler Eastgate Kia?
Nearby services include the Collision Center for repairs, Keith Beach at Jeff Wyler for automotive parts and accessories, and Jeff Wyler Body Shop for auto repairs.
What nearby places can customers visit for food or convenience when visiting Jeff Wyler Eastgate Kia?
Customers can visit nearby Wendy's for fast food, Subway for sandwiches, Dunkin' Donuts for coffee and donuts, and gas stations like BP, Big Mikes Gas N Go, and Shell for convenience needs.