Business Details
About
Chevrolet DealerCar DealerUsed Car DealerTruck DealerUsed Truck Dealer
At Jeff Wyler Eastgate Chevrolet, we’re proud to be your trusted Chevy dealer in the Cincinnati area. Explore our wide selection of new Chevrolet models and quality used cars, trucks, and SUVs, all backed by expert service and financing options to fit your needs. Whether you’re shopping for a Silverado, Equinox, or Tahoe, our team is here to make your car-buying experience easy and enjoyable.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
1,845 reviews
5 stars
1,595
4 stars
61
3 stars
41
2 stars
28
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Tyson, Hosey, and Dominic for their professionalism and knowledge.
Sales Experience
Several reviews noted positive experiences with sales representatives, particularly Keith and Blake, who were described as knowledgeable and accommodating.
Service Quality
Customers expressed dissatisfaction with service quality, citing issues like upselling unnecessary repairs and poor communication regarding vehicle maintenance.
Pricing Transparency
Multiple reviews indicated concerns over pricing practices, with customers feeling misled about repair costs and service recommendations.
Post-Sale Support
There were complaints about inadequate post-sale support, with customers feeling neglected after purchasing vehicles, particularly regarding unresolved issues.
- GJGrace Johnson5 days ago1.0The worst experience of my life I went in there with a car paid for my car to be repaired $1300 and lo and behold my car is not fixed. It’s an operable and it has a blown head gasket and they gave it back to me in this condition it’s a story that goes with involving Worthington Mark Wahlberg Chevrolet dealer messing up my car and now Eastgate Jeff Weiler another Chevy Dealership I don’t know what’s going on with Chevy dealerships but I now have no car after putting out $1300 to Jeff Wyler Eastgate and then $2300 to Mark Wahlberg Chevrolet of Worthington telling me I have a blown head gasket and I need to come up with about $3000 to fix it. It’s a 2012!!!! I left without a vehicle. I am a single mother with five children. When my kids school calls me to tell me my kid is sick or I need to come up there or parent teacher conference or even just taking my kid to a doctors appointment. I am unable to do it anymore because he’s two shops Have somehow blown head gasket in my car and no one wants to take accountability . I paid the money for my car to get fixed now I have no car. And they want more money. It’s not like my car was in bad condition. It was in excellent condition to be serviced throughout its entire life and now this I have not had a since the beginning of September.. I’m going to have to get a lawyer and Sue
- SSS S6 days ago5.0Had a great experience with Sean McDonald. He was attentive to what I was looking for, and took the time to find me the right deal. I had such a great time I drove home a new truck!
- SUSkyler UtterbackNov 9, 20251.0Did not have a very good experience with this dealership after an hr and a half drive to them. I gave our salesman (Sean) that hour and a half notice before arriving to take a look at a truck we inquired about. When we go there the truck was not pulled up and ready as he told us it would be and he acted surprised to see us and told us to have a seat in the waiting area where he left us for a half hour. After coming back he passed us on to another sales person that he didn't prep about any of the information we previously discussed. He also didn't have any of our trade information put in the system when we gave it in advance. They did not cover any features on the truck. Just simply pulled it up, opened the door and didn't say much after that. A walk around would have been nice. When it came to numbers they jumped to a credit application first and I had to pause them on that before they would give us average credit numbers. When presenting us the menu they did not honor their online price and refused stating we weren't seeing the rebates correctly when they were in bold on their site. They also offered the lowest offer we've had on our trade in and did not work with our goals at all. The salesperson also promised us a full tank of gas if we didn't leave in a new truck, and that was not provided when we left in our trade. Very unprofessional and as a client who has bought 5 cars from a different Jeff wyler location, this felt like a slap in the face. Ended up going 15 mins down the road to buy the same identical truck for $2k cheaper and a way better experience at mike castrucci. If your looking for a chevy, absolutely go there instead. Jeff wyler has lost a loyal customer today and Castrucci has gained one.
- CCCourtneyOct 31, 20251.0I took my car in for service, and they had it for five days but said they couldn’t find anything wrong with it. A week after getting it back, my car stalled again, and I later found out the problem was just a loose nut on the battery. When I went to pick up my car, they told me it was parked in the front lot, but it wasn’t there. I went back inside to ask for help, and they sent me to the side of the building, but it still wasn’t there. They had actually lost my car. After asking for help several times, a salesperson finally got a golf cart and found my car all the way in the back lot. I ended up spending about an hour just trying to pick up my car, the same car they couldn’t find anything wrong with, even though the issue was simply a loose battery connection, and they still charged me $200 for that diagnostic.
- TBTyrone BrayOct 22, 20251.0**BE CAREFUL** took my wife’s car in for an oil change and they stated that her brakes needed work previously (new pads & rotors all around). When they gave me a report they said that all was fine and then gave me a different quote than the one before (they did not check the car out like they say they did). So I took it to triple AAA where they did a free break check and noticed that the front brakes only needed replacing for a fraction of what they were trying to charge. $400 per axil with Bob Summeral vs $900 per axil (not including gimmicky shop fees) with Scam Wyler.
Frequently Asked Questions About Jeff Wyler Eastgate Chevrolet
What is “WylerComplete”?
WylerComplete is our online buying experience. You can search for vehicles, see estimated monthly payments, apply for financing, get a trade-in value, and schedule delivery, all from your device.
Can I buy a vehicle even if I don’t finance through them?
Absolutely! You can pay cash or use your own financing. WylerComplete allows you to choose the cash option when submitting your order.
Are the prices negotiable online?
The prices listed on WylerComplete are non-negotiable. We set them competitively and clearly display them so you know exactly what to expect.
What if I owe more on my trade-in than it’s worth?
You can still proceed with your purchase. Any negative equity may affect your loan terms, and we’ll guide you through your options.
What types of Chevrolet vehicles are available at Jeff Wyler Eastgate Chevrolet?
Jeff Wyler Eastgate Chevrolet offers a wide selection of new Chevrolet cars, trucks, SUVs, and vans including popular models like the Camaro, Colorado, Corvette, Cruze, Equinox, Impala, Malibu, Silverado 1500 and 2500, Sonic, Spark EV, SS, Suburban, Tahoe, Traverse, Trax, Volt, Blazer, and Bolt.
What are the opening hours of Jeff Wyler Eastgate Chevrolet?
Jeff Wyler Eastgate Chevrolet is open Monday through Thursday from 9:00 AM to 9:00 PM, Friday and Saturday from 9:00 AM to 7:30 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Jeff Wyler Eastgate Chevrolet offer delivery or pickup options?
Yes, they offer multiple convenient options including in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I schedule a service appointment at Jeff Wyler Eastgate Chevrolet?
You can schedule a service appointment online through their service scheduler at https://www.jeffwylereastgatechevrolet.com/service/scheduler.htm.
What payment methods are accepted at Jeff Wyler Eastgate Chevrolet?
They accept a variety of payment options including American Express, Bitcoin, Cash, Check, Discover, Financing, Invoice, MasterCard, and Visa.
What COVID-19 safety measures does Jeff Wyler Eastgate Chevrolet have in place?
The staff wear masks, get temperature checks, and mask usage is requested from customers to ensure safety during visits.
Where is Jeff Wyler Eastgate Chevrolet located?
Jeff Wyler Eastgate Chevrolet is located at 1117 State Route 32 in Batavia, Ohio, within the Eastgate Auto Mall near the end of the auto campus.
Can I find other automotive services near Jeff Wyler Eastgate Chevrolet?
Yes, nearby automotive-related places include Keith Beach at Jeff Wyler for parts and accessories, Jeff Wyler Nissan and Jeff Wyler Mitsubishi for other car dealerships, and a Collision Center for repairs.
Are there other car dealerships in the Eastgate Auto Mall near Jeff Wyler Eastgate Chevrolet?
Yes, there are several other dealerships nearby such as Jeff Wyler Mazda, Jeff Wyler Hyundai of Eastgate, Jeff Wyler Chrysler Dodge Jeep RAM, and Jeff Wyler Eastgate Kia, all located within the Eastgate Auto Mall.
What amenities or places can I visit near Jeff Wyler Eastgate Chevrolet while in the area?
In addition to automotive services, you can visit places like Big Mikes Gas N Go for convenience, Wendy's for food, and the Wyler Insurance Services: Allstate Insurance for auto insurance needs, all located close to the dealership within the Eastgate area.