Cortese Ford

4.5
2071 reviews

About

Ford DealerTruck DealerAuto Body RepairAuto Repair ShopTruck Repair ShopLincoln Mercury Dealer
Cortese Auto Block has been serving the Rochester area for over 50 years! During that time, we have established our reputation with honest salesmanship and the best deals around. Looking for a car? Truck? SUV? We carry all the brands we know you'll love: Chrysler, Jeep, Dodge, Ram, Mitsubishi, Ford & Lincoln. Whether you're looking for a brand-new or quality pre-owned vehicle, our sales team will help you find the perfect vehicle at an incredible price. For coupons, please go to the Coupon tab and click the LIKE button at the top of the page.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Cortese Ford
2500 West Henrietta Rd, Rochester, NY
14623, United States

Hours

Reviews

4.5
2,071 reviews
5 stars
1,629
4 stars
179
3 stars
50
2 stars
47
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their positive experiences during both sales and service interactions.

Sales Experience

Many reviews noted a smooth and pressure-free car buying process, with staff providing clear information and respecting customers' decisions.

Service Efficiency

The service department received commendations for quick and efficient service, with many customers appreciating timely updates and communication.

Communication Issues

Some customers reported instances of poor communication, particularly regarding service appointments and pricing discrepancies.

Overall Satisfaction

Overall, customers expressed high satisfaction with their experiences at Cortese, often mentioning their willingness to return for future purchases or services.
  • AT
    Adam Tasseff
    Jan 10, 2026
    5.0
    Great communication. Prompt service.
  • VW
    Vanessa Williams
    Jan 8, 2026
    5.0
    They were very courteous, kind, and respectful concerned with what I was saying about my truck and also how I was feeling about the whole situation. I definitely will be taking my truck back there
  • MW
    Monica Welling
    Jan 1, 2026
    5.0
    Smooth and efficient process. Would recommend you do your research prior and stick to your guns on what you want to do with finance.
  • MA
    Michele Austin
    Dec 21, 2025
    5.0
    The service department staff were very helpful. They kept almost perfect communication about the status of my vehicle repairs and contact with my warranty company. I came to them after a very disappointing experience with another dealership. I am so very glad I did!
  • BL
    Bill locke
    Dec 19, 2025
    5.0
    just purchased our 2nd lincoln aviator from Rico Anderson. what a great experience. felt like family we love the car - air suspension, roomy, comfortable. lots of pep when you might need it we went to look because we had a 2020 and wanted to trade while the value was still high. also because of the 0% financing. didn't think we could afford a 2025 aviator, but they worked their magic and my wife has her new aviator (she let's me drive it occasionally!) this is our 2nd car purchased from cortese lincoln and would not be shy about going back again thank you, Rico

Frequently Asked Questions About Cortese Ford

What types of vehicles does Cortese Ford offer for sale?

Cortese Ford offers a variety of Ford vehicles including the Bronco Sport, Escape, Explorer, Mustang Mach-E, F-150, Maverick, Ranger, Edge, Expedition, and Mustang, both new and quality pre-owned.

What are the operating hours of Cortese Ford?

Cortese Ford is open Monday through Thursday from 9 AM to 7 PM, Friday from 9 AM to 6 PM, Saturday from 9 AM to 5 PM, and closed on Sundays.