Magic Car Wash & Lube

4.1
1346 reviews

About

Car Wash

Location

Magic Car Wash & Lube
124-15 Rockaway Blvd, Queens, NY
11420, United States

Hours

Reviews

4.1
1,346 reviews
5 stars
943
4 stars
110
3 stars
45
2 stars
32
1 star
216

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, with some waiting over an hour for service.

Cleaning Quality

Many reviews highlighted poor cleaning results, with cars remaining dirty after washes and inadequate interior cleaning.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Value for Money

Numerous customers felt that the prices charged were not justified by the quality of service received, describing it as overpriced.

Management Issues

Several reviews mentioned changes in management and staff, leading to a decline in service quality and customer satisfaction.
  • CC
    Colette Collins
    Jun 21, 2025
    1.0
    My experience here was unpleasant. After waiting online for more than 45 minutes and 1 car away from being washed. The staff from the repair dept demanded that I reverse so they could put a customer who paid more money than me priority to wash that car. According to them, that individual is a customer and I was not based on the amount of money we spent. This is ridiculous, unprofessional, and uncouth behavior especially coming from one of the staff who is Hispanic.
  • SS
    Stephen
    Jun 4, 2025
    1.0
    This is the worst car wash ever p very slow bad customer service they don't even clean your interior properly car goes through the car wash looks like 1% soap 99% water
  • ER
    Edwin Ramirez
    Jun 1, 2025
    1.0
    They are the worst!!!! Don’t waste your time here
  • SJ
    Stephanie Jailall
    May 28, 2025
    1.0
    The first time I went here it was pretty ok. I usually handwash and decided to try this place and it wasnt bad. The funny thing ie, the first time I went there was a line and it was much busier. This time, not so much. I paid about $30 for a wash & they put my dirty mats on my clean seats. They “cleaned” my rugs at the end. Well, my rugs are still dirty and my seats are dirty now too, so I washed my car for it to be filthier. It’s raining today, so the purpose of this wash was really just internal but I decided to do the whole thing. I ended up vacuuming my own seats because it was horrible. Anyways, last time I go here, the staff is nice but the wash is terrible. I was suggested another place on Rockaway and 80th and will try this instead.
  • IR
    Imran Reddy
    May 28, 2025
    2.0
    This is my first time coming here, and I will not return. There were three cars ahead of me, and I still waited over 30 minutes for my vehicle to be washed. Mind you, this was at 8:30 a.m. on a Thursday. I paid $29 for a wash and it was not worth it. I saw the negative reviews and still decided to find out for myself. Now I know this; I will not return.

Frequently Asked Questions About Magic Car Wash & Lube

Where is Magic Car Wash & Lube located?

Magic Car Wash & Lube is located at 124-15 Rockaway Blvd, Queens, NY 11420, USA.

What are the operating hours of Magic Car Wash & Lube?

Magic Car Wash & Lube is currently closed every day of the week and does not operate on any day.