Customers frequently reported long wait times, often exceeding 30 minutes, with some waiting over an hour for service.
Cleaning Quality
Many reviews highlighted poor cleaning results, with cars remaining dirty after washes and inadequate interior cleaning.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Value for Money
Numerous customers felt that the prices charged were not justified by the quality of service received, describing it as overpriced.
Management Issues
Several reviews mentioned changes in management and staff, leading to a decline in service quality and customer satisfaction.
CC
Colette Collins
Jun 21, 2025
1.0
My experience here was unpleasant. After waiting online for more than 45 minutes and 1 car away from being washed. The staff from the repair dept demanded that I reverse so they could put a customer who paid more money than me priority to wash that car.
According to them, that individual is a customer and I was not based on the amount of money we spent. This is ridiculous, unprofessional, and uncouth behavior especially coming from one of the staff who is Hispanic.
SS
Stephen
Jun 4, 2025
1.0
This is the worst car wash ever p very slow bad customer service they don't even clean your interior properly car goes through the car wash looks like 1% soap 99% water
ER
Edwin Ramirez
Jun 1, 2025
1.0
They are the worst!!!! Don’t waste your time here
SJ
Stephanie Jailall
May 28, 2025
1.0
The first time I went here it was pretty ok. I usually handwash and decided to try this place and it wasnt bad. The funny thing ie, the first time I went there was a line and it was much busier. This time, not so much. I paid about $30 for a wash & they put my dirty mats on my clean seats. They “cleaned” my rugs at the end. Well, my rugs are still dirty and my seats are dirty now too, so I washed my car for it to be filthier. It’s raining today, so the purpose of this wash was really just internal but I decided to do the whole thing. I ended up vacuuming my own seats because it was horrible. Anyways, last time I go here, the staff is nice but the wash is terrible. I was suggested another place on Rockaway and 80th and will try this instead.
IR
Imran Reddy
May 28, 2025
2.0
This is my first time coming here, and I will not return. There were three cars ahead of me, and I still waited over 30 minutes for my vehicle to be washed. Mind you, this was at 8:30 a.m. on a Thursday. I paid $29 for a wash and it was not worth it. I saw the negative reviews and still decided to find out for myself. Now I know this; I will not return.
Frequently Asked Questions About Magic Car Wash & Lube
Where is Magic Car Wash & Lube located?
Magic Car Wash & Lube is located at 124-15 Rockaway Blvd, Queens, NY 11420, USA.
What are the operating hours of Magic Car Wash & Lube?
Magic Car Wash & Lube is currently closed every day of the week and does not operate on any day.
What services does Magic Car Wash & Lube offer?
Magic Car Wash & Lube offers car wash services and automotive repairs, including lubrication services.
How can I contact Magic Car Wash & Lube?
You can contact Magic Car Wash & Lube by calling +1 718-529-9477.
Which time zone is Magic Car Wash & Lube located in?
Magic Car Wash & Lube is in the America/New_York time zone.
Are there any automotive repair shops near Magic Car Wash & Lube?
Yes, nearby automotive repair shops include Spotless Car Wash & Quick Lube, Central Auto Repair, Junior's Auto Body, Rahim's Auto Repairs, and Ozone Auto Body.
What nearby restaurants can I visit before or after my car wash at Magic Car Wash & Lube?
You can visit Nikki's Roti Shop, B&B Flavors of the Caribbean, Silver Star Roti Shop, and One Bar And Lounge NYC for Caribbean and other cuisines near Magic Car Wash & Lube.
Is there a hardware store near Magic Car Wash & Lube if I need home improvement supplies?
Yes, True Value and Ozone Park Lumber are nearby hardware stores where you can find home improvement supplies.
Where can I find tire and auto services close to Magic Car Wash & Lube?
Nearby tire and auto service providers include Mavis Discount Tire and STS Tire and Auto Centers for your vehicle needs.
Is there a convenient location nearby where I can ship packages or pick up deliveries?
Yes, there is a UPS Access Point location nearby that provides courier and delivery services.