SP+ Parking

Reviews

• BF

  boisdron frédéric

  Jul 30, 2025
  1.0
  Négociâted 100$ for 26 hours they charges me 145$, unacceptable, unfair
• TM

  Theresa Mitola

  Jun 2, 2025
  1.0
  If I could give this garage a zero I would. Don’t park here. Booked a prepaid Spot Hero for a Radio City Show. My confirmation showed a 6pm or after drop off and a BEFORE 6 am pickup the next day. The attendant said the upc code on the reso was not working. So he input it manually…here is where the scam begins. He never used any Spot Hero information and only asked me when we were planning on picking up the car. Which I said 10:30 pm (lots park cars based on your pick up time for ease of getting them out of the lot). We arrived to pickup the car at 10:45…and were charged a ridiculous late fee by the same attendant that checked us in. I tried again to show him the spot hero booking and he refused to look at it and said it didn’t matter. We continued to argue that our reso was prepaid and demanded our car. They refused to release it until we paid their ransom. We are disputing this charge. Multiple people had issues behind us and it took over an hour to get our car. In response...I spent 20 minutes trying to reason with your employees who were basically dealing with a brick wall of indifference and held my vehicle hostage with no regard for a paid reservation... I have no interest in now dealing with your customer service.
• DS

  Dan Schebler

  May 29, 2025
  1.0
  I’ve been waiting here for an hour No sign that we will get our car DO NOT USE THIS GARAGE !!
• CD

  Chelsea Dorval

  May 28, 2025
  1.0
  Without a doubt the worst experience I have had parking in midtown. I booked through park whiz (as I always do) and they told me it wasn’t valid and I had to call park whiz. I called Park Whiz and they said there was nothing wrong. I had to walk the genius’ working through how to manually enter a barcode. As I watched it work on the screen he told me no I was wrong. I told him whatever I’ll just pay the regular price and figure it out later since we had dinner reservations and a concert to get to. Fast forward to after the concert, almost everyone trying to get the car had the exact same issue. They also only had 1 person retrieving cars while 5 other stood by and giggled together.

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