Metropolis in New York, NY (10018) offers convenient parking solutions in the heart of the city. With a prime location that ensures easy access to businesses and attractions, our parking garage provides a secure and efficient space for your vehicle. Whether you're a commuter, resident, or visitor, trust Metropolis for reliable parking services in New York City.
I would never recommend this parking garage. For daily use, you have to drive up to the rooftop. The lane to get to that 5th floor is a tight radius, winding, single car width, but two-way traffic. They have a red light/green light system telling you when you can go up or down like it's a water slide; however, their own staff don't even follow it. Halfway up, you have to back up down the ramp because someone is going down at the wrong time. While I was told to go down and had a green light, the other direction had one too. Regardless of the oncoming traffic on a one-car lane, the lane is so narrow. They have construction scaffolding up on the turns, so you'll need to do a k-turn or two just to continue driving around the turn. Once you get to the top floor, you'll find an incredibly packed parking lot. It was designed for around 25 cars, but they crammed about 40 in there. It took 17 minutes for them to retrieve our car because they had to move SEVEN cars first. It was like the puzzle Rush Hour. Even the staff member complained about how awful the lot is.
To make it all worse, about two hours after dropping the car off and agreeing to an $85 fee (which is outrageous!!!) we get a text saying there will be an "oversized vehicle fee" of $40. So it cost $125 for us to park for less than 5 hours.
JS
Jennifer Speidel
Dec 23, 2025
5.0
Had a great experience parking here, staff was friendly and efficient, the parking was convenient and it was easy to check in and out with a reservation.
Would definitely park here again!
CC
Chuck
Dec 19, 2025
1.0
I wish I could give this place 0 stars. DO NOT PARK HERE
SM
Stephen Monti
Dec 13, 2025
1.0
Terrible experience all around. You drive in and have to drive up five narrow floors. The attendant just left a car in the middle of the path and then incorrectly guided me causing $1000s in damages. When I spoke to the manager, he was super rude and refused to help in anyway. Police came to assess the situation and he pretended to be willing to cooperate. After they left he refused to give any information and said the police would back him up. I called them back over and he claimed he was getting the information together then gave BS information that won’t be helpful in any way . No one tells you where to go to pick up your car. If you ask, they still don’t tell you.
JK
Johnny Kingsboro
Nov 13, 2025
1.0
By far the worst parking garage experience I’ve had in Manhattan. Not only will your car potentially get damaged but the employees are rude and aggressive. Absolutely shocked that this place is in business. Avoid at all costs.
Metropolis offers convenient and secure parking solutions in the heart of New York City, suitable for commuters, residents, and visitors.
Where is Metropolis located?
Metropolis is located at 150 West 38th St, New York, NY 10018, USA.
What are the operating hours of Metropolis parking garage?
Metropolis is open 24 hours a day, seven days a week, providing round-the-clock parking access.
What payment options are accepted at Metropolis?
Metropolis accepts American Express, Cash, MasterCard, and Visa for payment.
Is it possible to make a reservation at Metropolis parking garage?
Yes, reservations can be made online through their reservation website at https://www.spplus.com/parking-com/.
How can I contact Metropolis for parking inquiries?
You can contact Metropolis by phone at +1 212-398-0547 or via email at askcpsny@spplus.com.
Are there any dining options near Metropolis parking garage?
Yes, nearby dining options include Jimmy’s 38 NYC, a bar and Latin American restaurant, Sei Less, an Asian restaurant and lounge, and Arno Ristorante, an Italian and European restaurant.
What points of interest are near Metropolis that I can visit before or after parking?
Near Metropolis you can visit the Metropolis museum and art gallery, the Fashion Center Building, and Amazon Locker - Cade for easy courier services.
Are there other parking options near Metropolis if your garage is full?
Yes, there are nearby parking providers such as SP+ Parking and Central Parking in the vicinity of Metropolis.
Does Metropolis offer any special discounts or parking information online?
Yes, visitors can find parking information and discount coupons by visiting their website at https://parking.com/nyc/lot/manhattan-150-west-38th-street.