Metropolis is a premier parking garage located in the heart of New York, NY, 10013. Offering convenient and secure parking solutions, Metropolis caters to the bustling urban lifestyle of the city. With our strategic location and top-notch facilities, customers can rely on us for their parking needs with ease and peace of mind.
Says open 24 hours... but it clearly is not. Took my reservation and $. Arrived as scheduled at 11 pm. But both gates were down. No one answering call box or phone, tried multiple times. Waste of my time, money, and energy.
SW
Sarah Walloga
Sep 12, 2025
1.0
I would give zero stars if that were possible.
This is the worst experience I’ve ever had at a parking garage. It’s valet so you can’t pick up your car when you want, you have to wait for them to get it for you. We waited more than an hour to leave AFTER requesting it in the app.
Beyond the long delay, the staff were incredibly rude and disrespectful. There is no system whatsoever. Whatever you do, do not park in this garage.
SL
Samantha Lane
Sep 6, 2025
1.0
Prepaid for parking and saying it was active. The gate was closed, no one on site, and multiple calls went to voicemail. Had to park on the street.
BB
Bonu
Aug 7, 2025
1.0
Absolutely horrible experience. Their system for payment was down and made us wait, said the “boss” was coming who never showed up. Waited over 30mins just to get the car back and they charged us for 2hrs even though we came back before 1hr and when I spoke to the “boss” over the phone I was told “you gotta pay what’s on the system” and “it is what it is”. By this logic if the system is down for hoursss I can’t get my car back and have to pay for the entire time my car was there? If you want to save your time and money, AVOID!!!
Metropolis is located at 101 Worth St, New York, NY 10013, in the heart of New York City.
What are the operating hours of Metropolis parking garage?
Metropolis is open 24 hours a day, 7 days a week.
What payment methods are accepted at Metropolis?
Metropolis accepts American Express, Visa, MasterCard, and cash as payment options.
How can I contact Metropolis for inquiries?
You can contact Metropolis via phone at +1 212-961-6462 or email at askcpsny@spplus.com.
Does Metropolis offer online reservations?
Yes, Metropolis offers online reservations through their website at https://www.spplus.com/parking-com/.
Are there any apps available to find or use Metropolis parking?
Yes, you can use the Parking.com app available on Android and iOS to find and manage parking at Metropolis.
Can I find dining options near Metropolis parking garage?
Yes, nearby dining options include Civic Deli, Azure Long Stratton restaurant, Cafe Gusto, and Starbucks.
What nearby landmarks can I visit before or after parking at Metropolis?
Nearby landmarks include the Clock Tower Building and the Saranac pub, both great for sightseeing or relaxation.
Are there any nearby public services or government offices close to Metropolis?
Yes, nearby public services include the NYC Department of Health HIV AIDS Program, Federal Protective Service, US Department of Energy, and US Executive Office of Immigration.
What nearby facilities are available for fitness or accommodation near Metropolis?
Close to Metropolis, you can find the 111 Worth gym and apartments, as well as the New York Cheap Hotel for accommodation.