Right in the thick of the Theater District, Edison ParkFast provides safe, convenient parking for all of your favorite Broadway shows, along with the Intercontinental Hotel Times Square. Our NYC parking lot, located at 307 W 44th Street, gets you in and out of Times Square easily every time.
Numerous reviews highlighted rude and aggressive behavior from staff, with many customers feeling disrespected and mistreated.
Pricing Issues
Many customers reported being charged more than the advertised rates, with complaints about hidden fees and double charges.
Vehicle Care
Several customers experienced damage to their vehicles while parked, with reports of staff being unhelpful in addressing these issues.
Convenience
Some customers appreciated the location and ease of access, noting that the parking was convenient for nearby attractions.
Mixed Experiences
While some customers had positive experiences with prompt service and friendly staff, these were overshadowed by numerous negative reviews.
RK
Robert Kowalik
1 day ago
1.0
Kia sorento and hyndai palisade priced differently. One was $20 while the other was $45. Both cars are the same exact build. We were charged an extra $25 because one was considered oversized. When we asked how one of the cars is considered oversized when they are the same size the manager was dodging the question and told us to refer to the policy. Could not explain in the moment why and did not know which car was oversized.
KK
Kylie Kuck
Dec 31, 2025
5.0
This was one of the best parking lots I have ever use in New York. The parking attendants were extremely helpful, attentive, and professional. We had pre purchased parking through an app and did have an issue with the ticket going through but at no fault to the lot. The parking ended up actually being cheaper when I paid directly through ParkFast. I will certainly be returning to this lot in the future based on our experience.
MG
maria delcinia morillo granado
Dec 29, 2025
1.0
No lo recomiendo, fuimos de viaje a New York y decidimos parquear ahí y mayor sorpresa es que decidimos pagar por adelantado 45$ y 4 horas después buscamos nuestro vehículo y uno de los chicos nos dijo: tienen que pagar 20$ más porque su carro es grande y es una Toyota tundra, en total terminamos pagando 65$ y las tarifas son: por 1 hora 25$
Por dos 35$ y por 12 horas 45$ o sea nos robaron
PB
P B
Dec 27, 2025
1.0
Parked here on 12/26. We made reservation for the day for $85 We show up at 1130am, they checked our reservation, took the keys. It all seemed kosher. Nice attendants and such.
We came back at 10pm. They said we did not pay, and they we need to pay $65. Okay, a simple misunderstanding, we show the 2 attendants our parking agreement that we showed nearly 11 hours ago. They said that they cannot honor this unapologetically, even though it was clear. Stated some policy rule; sounded made up. The reservation has our make model of our vehicle and license number AND date and times.
This place a scam. What else could we do, they would not get our car until we paid $65? Seems like extortion. Protesting with them is like arguing with the sidewalk. We pay the additional $65. They got our car. We spent a minute or 2 getting the kids settling in the car, making sure we know where we need to go and etc, and they started honking horns at us. My kids were getting nervous of the situation. Mind you we were in the car with our windows rolled up minding our own business. They took pictures of our liscense plate, we gave it to them in the reservation and they put it on our second receipt. No one was waiting for us to move. Why did they need to do that?
I am not too worried about the double charge, it was a simple matter of contacting my bank.
Stay away. And if for some reason you still want to use this place, DONT Prepay! Prepay = Double Pay + tons of frustration
________________________
Hey owner, I saw your cut and paste response. Very lame. I seen it attached to a few other similar comments that described similar experiences.
I will reach out to the email. I then edit this comment with the entire email and your response. Look forward to it.
Meanwhile, fix your extortion business.
LK
Laura K.
Dec 22, 2025
5.0
We left our rental car here for two days and felt very comfortable. They have a lift system. The staff were very helpful. When we went to get the car, the battery was dead, and they charged it for us. I believe it was $50.00 a day. Awesome deal!
Edison ParkFast is located at 307 W 44th St, New York, NY 10036, USA.
What are the operating hours of Edison ParkFast?
Edison ParkFast is open 24 hours a day, every day of the week.
Is Edison ParkFast suitable for attending Broadway shows?
Yes, Edison ParkFast is located in the Theater District, providing convenient parking for all your favorite Broadway shows.
Can I park at Edison ParkFast if I'm staying at the Intercontinental Hotel Times Square?
Yes, Edison ParkFast offers safe and convenient parking for guests of the Intercontinental Hotel Times Square.
How can I contact Edison ParkFast customer service?
You can reach Edison ParkFast customer service by emailing customercare@parkfast.com or calling +1 888-727-5327.
Does Edison ParkFast have an online presence where I can find more information?
Yes, you can find more information on their website at http://www.parkfast.com/locations/times-square-parking and on their Facebook page at https://www.facebook.com/448424348699516.
What are some dining options near Edison ParkFast?
Nearby dining options include Church's Chicken, Ca Va Brasserie, Tuscany Pizza Cafe, Nathan's Famous, Smith's Bar, and L’Bayne French Restaurant.
Are there any theaters nearby Edison ParkFast?
Yes, the Moulin Rouge on Broadway, Moulin Rouge! The Musical, Cast Party, Al Hirschfeld Theatre, and Kinky Boots on Broadway are all nearby theaters.
What hotels are close to Edison ParkFast?
Nearby hotels include the InterContinental New York Times Square, NY Hotel Trades Council Hotel, Hotel & Gaming Trades Council, and Hotel Intercontinental.
Where can I enjoy nightlife after parking at Edison ParkFast?
You can visit nearby nightlife venues like Birdland Jazz Club, The Stinger cocktail lounge, Engine Room NYC Club, Margarita Saloon Bar and Grill, and Smith's Bar.