Business Details
About
Parking Garage
Going to the City to take in all of the legendary sights and sounds of Times Square? Edison ParkFast makes parking near Times Square the safe, simple experience it should be. Our NY parking locations offer convenient parking options surrounding Midtown to make your visit the best it can be.
Location
Hours
Reviews
3.4
140 reviews
5 stars
69
4 stars
12
3 stars
10
2 stars
5
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praise the friendliness and professionalism of attendants like Hector and Jean, others report rude and aggressive behavior from certain employees.
Efficiency
Many customers appreciate the quick and efficient service, especially during drop-off and pick-up, but there are numerous complaints about long wait times and delays in retrieving vehicles.
Pricing
Pricing is considered typical for the area, with some customers finding it reasonable, while others feel it is too high, especially with unexpected additional charges.
Facility Condition
The garage is generally described as clean and well-maintained, but some customers have raised concerns about the tightness of parking spaces and the overall organization.
Overall Experience
While some customers have had positive experiences and recommend the garage, a significant number express dissatisfaction with service quality and management, leading to a polarized overall impression.
- KKKatharine KelmelisNov 10, 20255.0Happy with our experience, lots of explicit signage, every step was pretty efficient and well run. Small thoughtful touches like little heaters where you wait for them to return the car. I was impressed!
- DED EverettSep 17, 20255.0Great parking in the heart of Times Square
- JKJosh KarpSep 13, 20255.0This is my go to parking lot. All the employees are courteous and efficient. Depending on the time it can get busy and dropping the car off can take a but longer, but since the car rental company is gone that seems to be less frequent. Price is pretty typical for the area.
- TKTheresa KellyAug 29, 20255.0Received great customer service from Hector, Diego, and Jean. Before arriving, I had lots of anxiety about leaving my car in a parking lot while I am in Europe. I usually use storage units to secure my car and protect it from harsh winter weather. Although it's currently exposed on the rooftop level, Hector promised it would be brought down to the covered level during the winter season. After Hector assured me of this and how much he cares about my car and all the other cars, I felt that my car would be in very good hands until I return. Thank you Hector, Diego and Jean for your great customer service skills and for taking good care of my car while I am overseas. May the next few months bring you and your loved ones many 'ridiculously amazing' days!
- MPMarco PigossiAug 19, 20251.0The WORST place ever! Staff were extremely rude and aggressive. Got my car today for the last time and was happy that I will NEVER have to return there and be mistreated by the staff.
Frequently Asked Questions About Edison ParkFast
Where is Edison ParkFast located?
Edison ParkFast is located at 332 W 44th St, New York, NY 10036, US.
What are the operating hours of Edison ParkFast?
Edison ParkFast is open 24 hours a day, 7 days a week.
How can I contact Edison ParkFast for customer inquiries?
You can contact Edison ParkFast via phone at +1 888-727-5327 or by email at customercare@parkfast.com.
Is there an official website where I can find more information about Edison ParkFast?
Yes, you can visit their website at http://www.parkfast.com/locations/port-authority-parking for more information.
What type of business is Edison ParkFast?
Edison ParkFast is a parking garage offering convenient parking options near Times Square in Midtown Manhattan.
Are there any car rental agencies near Edison ParkFast?
Yes, National Car Rental and Alamo Rent A Car are nearby car rental agencies close to Edison ParkFast.
Where can I grab a coffee near Edison ParkFast?
You can visit nearby coffee shops such as St Kilda Coffee and Vanilla Gorilla Cafe for coffee or smoothies.
What dining options are available near Edison ParkFast?
Nearby dining options include India At Times Square, Best Indian Food In Times Square -NYC TV, HK Hospitality, Etcetera Etcetera, Gyu-Kaku Japanese BBQ, Smokey Burger Organic, The New York Beer Company, and The Play Company.
Can visitors combine parking at Edison ParkFast with a visit to local entertainment venues?
Yes, visitors can park at Edison ParkFast and conveniently access nearby entertainment such as The Play Company theatre and Times Square attractions.
Are there any pet services near Edison ParkFast?
Yes, Sniff 'N' Wag NY offers dog walking, pet sitting, and other pet services nearby.