Going to the City to take in all of the legendary sights and sounds of Times Square? Edison ParkFast makes parking near Times Square the safe, simple experience it should be. Our NY parking locations offer convenient parking options surrounding Midtown to make your visit the best it can be.
Many customers reported rude and aggressive behavior from staff, with several instances of unprofessionalism and poor customer service.
Efficiency
While some reviews praised the efficiency of the parking process, many others highlighted long wait times and disorganization, particularly during peak hours.
Pricing Issues
Numerous customers expressed frustration over unexpected charges and perceived scams related to pricing, especially for larger vehicles.
Positive Experiences
Despite the negative feedback, several customers noted positive interactions with specific staff members, particularly Hector and Jean, who were recognized for their friendliness and helpfulness.
BS
Bob Stoll
2 days ago
4.0
Easy in easy out
Staff were nice and polite when dropping off and picking up
Took a couple minutes to wait for them to bring the car down mind you they have to walk up each ramp to get your car and very polite when they scan your ticket n tell you how to get out etc
Highly recommend this garage
BM
Bhavani Shankar Mudigonda
Dec 30, 2025
1.0
The guy managing in the parking area was very rude and inconsiderate. We had a physically challenged person and though there was a handicapped parking in the 1st floor he did not allow me to park there.
And it's a scam as if we want to exit the building they're are holding us back until you pay even though we did not park there. It's a scam
Moreover he was sweating in Spanish which we did not understand, not recommended this place at all
KP
Kate P
Dec 29, 2025
5.0
This is a very convenient place to park in the city, particularly if coming in from NJ. It has exits on to W43rd and W44th, so easy to go in the direction you need without having to go “round the block”.
Really friendly staff.
IK
Ian Kiestler
Dec 26, 2025
5.0
The parking experience was good, it was valet and the system for checking in and out was comprehensive and fast. We also had an oversized vehicle and while we did have to pay more, there were no issues and they manuevered our suburban well
NS
Nick Sabino
Dec 22, 2025
1.0
Booked a 12-hour day parking so me and my girlfriend could check out the city for christmas. It was $50 which i guess was fine since it’s NYC. When i got there, QR code took several tries for the kiosk to recognise it, eventually it worked after a few minutes. The valet came out of a random corner of the parking garage and hurried us out of the car, mumbling and barely speaking english. He then took pics of my car and another one then rushed into my car and flew up the parking garage in it (all on dash cam…) He then continued to gas it in drive and reverse then ultimately found where he was going to park and started backing into the parking spot (watching this on my dashcam..) he literally drove my car 10mph in reverse into a cement wall and continued to gas the pedal even harder after initially smacking into the wall. Also drove right into a cone and almost hit someone else’s car while parking it in their second level of their parking garage. THIS IS ABSOLUTELY UNACCEPTABLE! I have damage on the back bumper of my car now! Huge scuffs and a dent from him reversing and gassing my car into the cement wall! This was sickening to rewatch someone else treat my property (in this case, my car) that i paid a good amount of money to park with such disrespect. He didn’t even care to tell me, even though it seemed he did it on purpose! And that was not it.. When i got back to pick up my car they tried making me pay extra until i told them several times i already prepaid for a full day! All the staff was fairly rude and cocky, making fun of customers and laughing at them when they pick up their cars right in front of other customers! This place is ghetto as hell. Take ur time and find another place if you can… unless you want to pay someone $50 to drive ur car into a cement wall. Never parking here again.
Edison ParkFast is located at 332 W 44th St, New York, NY 10036, US.
What are the operating hours of Edison ParkFast?
Edison ParkFast is open 24 hours a day, 7 days a week.
How can I contact Edison ParkFast for customer inquiries?
You can contact Edison ParkFast via phone at +1 888-727-5327 or by email at customercare@parkfast.com.
Is there an official website where I can find more information about Edison ParkFast?
Yes, you can visit their website at http://www.parkfast.com/locations/port-authority-parking for more information.
What type of business is Edison ParkFast?
Edison ParkFast is a parking garage offering convenient parking options near Times Square in Midtown Manhattan.
Are there any car rental agencies near Edison ParkFast?
Yes, National Car Rental and Alamo Rent A Car are nearby car rental agencies close to Edison ParkFast.
Where can I grab a coffee near Edison ParkFast?
You can visit nearby coffee shops such as St Kilda Coffee and Vanilla Gorilla Cafe for coffee or smoothies.
What dining options are available near Edison ParkFast?
Nearby dining options include India At Times Square, Best Indian Food In Times Square -NYC TV, HK Hospitality, Etcetera Etcetera, Gyu-Kaku Japanese BBQ, Smokey Burger Organic, The New York Beer Company, and The Play Company.
Can visitors combine parking at Edison ParkFast with a visit to local entertainment venues?
Yes, visitors can park at Edison ParkFast and conveniently access nearby entertainment such as The Play Company theatre and Times Square attractions.
Are there any pet services near Edison ParkFast?
Yes, Sniff 'N' Wag NY offers dog walking, pet sitting, and other pet services nearby.