Audi New Rochelle

4.6
200 reviews

About

Audi DealerCar DealerAuto Parts StoreAuto Repair Shop
Family owned dealership Which has been serving the Westchester County area since 1980.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Audi New Rochelle
2 Harrison St, New Rochelle, NY
10801, United States

Hours

Reviews

4.6
200 reviews
5 stars
177
4 stars
2
3 stars
2
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many highlighting specific salespeople like Diego, Will, and Jason for their exceptional service.

Smooth Process

Many reviews noted the seamless and efficient car buying and leasing experiences, with customers appreciating the lack of pressure and the clear communication throughout the process.

Service Quality

The service department received positive feedback for professionalism and thoroughness, although there were some isolated negative experiences regarding service quality.

Overall Satisfaction

Overall, customers expressed high satisfaction with their experiences at Audi New Rochelle, often mentioning their intent to return for future purchases.
  • SB
    Sandy Balayan
    5 days ago
    5.0
    Just bought a car from them. Our sales advisor, Evanet Jimenez, was outstanding. Laid back, knowledgeable, no pressure tactics, and warm. She instilled confidence in the entire dealership by her manner. First rate treatment by her and the others we dealt with. Great coffee machine too ! I recommend them highly, especially Evanet.
  • NG
    Nicole Gaudio
    6 days ago
    5.0
    We had a great experience at Audi New Rochelle. Evanet was excellent! She was knowledgeable and was able to answer all of our questions. She was very responsive and was able to find the exact car I was looking for. Upon picking up my new vehicle, she took her time explaining all the features to my husband and I. I truly appreciated having her during this experience!
  • ER
    Elizabeth Ruggiero
    Nov 12, 2025
    5.0
    I think the Audi of New Rochelle group is great. My sales advisor, Craig McLoughlin, was a no nonsense, well informed rep for Audi. Service people, Susan and Peter, made life a pleasure with no hassles. And your facility is absolutely impressive.
  • LG
    Liz Galeano
    Nov 11, 2025
    5.0
    I recently purchased an Audi Q3 and had an excellent experience working with Jason. He was knowledgeable, honest, and genuinely cared about helping me find the right car. Jason made the entire process smooth and stress-free — I couldn’t have asked for a better salesperson!
  • AG
    Angela Gilroy
    Nov 6, 2025
    4.0
    Giving 4 stars, but would give 4.5. Altogether happy with our experience. I found my car online using the Audi certified pre owned inventory search. I knew what I wanted - CPO 2022-2023 Q7 55 with less than 20k miles, preferably gray or black, if I could get lucky, brown or tan interior, and less than $50k. I found exactly what I wanted at Audi New Rochelle. I live in NC near the SC border, so it's a 10 hour drive. We called and spoke with Evanette to confirm the car was on the lot, and that we planned on trading in our 2019 Toyota Highlander XLE that had succumbed to some damage on the passenger rear bumper that day via tractor trailer. We discussed some general questions, sent over pictures of our current vehicle, and made the drive overnight to the dealership, arriving when it opened. Evanette was very thorough with every step and happy to answer any questions we had. She showed us the car and walked us through everything we'd need to know. She essentially ran interference with Peter throughout the trade in/financing process. We had a game plan walking into the dealership, and they worked with us to make it happen. Initially we weren't pleased with how the financing options came out. We were aware of knowing we'd have to put a decent deposit down, but expected a low APR for having great credit as every vehicle we financed in the past, even with not the best credit, fell between 5-8%. Not 10.99%. Ouch. We proceeded to leave and had driven all of a minute away from the dealership when Evanette called and said she and Peter could bring the APR down from 10.99% to 5.99% and we could also put less down and be in the range of the monthly payment we were looking for. We turned around, worked out the paperwork, and drove away in a beautiful car. It was a looooong process. We arrived at the dealership when it opened at 9am and left around 5pm. Of course, we understand that it's a waiting game with the DMV and financers but 8 hours was gruelling after the overnight drive. I joked that they were watching us depreciate in front of them. 😅 They were very gracious and worked with us diligently. No haggling, was able to negotiate, and clearly worked some magic on the financement side. Was a bit more than we'd anticipated price-wise, but overall we are leaving happy customers. Thank you Evanette and Peter for working with us, you both were excellent! Very excited to be an Audi owner. 🙂

Frequently Asked Questions About Audi New Rochelle

What are the business hours of Audi New Rochelle?

Audi New Rochelle is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.

Where is Audi New Rochelle located?

Audi New Rochelle is located at 2 Harrison St, New Rochelle, NY 10801, United States.