Business Details
About
Chevrolet DealerGMC Dealer
Make Ellis Chevrolet Buick GMC your first stop for auto repairs, a new GMC truck and competitive Buick financing rates. Visit our Chevy dealership in Malone, NY, when it's time for Buick service or to browse used cars for sale nearby.
Location
Hours
Reviews
4.7
384 reviews
5 stars
331
4 stars
24
3 stars
7
2 stars
6
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and accommodating staff, highlighting their professionalism and willingness to assist.
Sales Experience
Many reviews noted a smooth and pressure-free vehicle purchasing process, with sales associates providing clear communication and personalized service.
Service Quality
The service department received positive feedback for being efficient and thorough, although there were some complaints regarding delays in repairs.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences at Ellis Automotive, often mentioning their intent to return for future purchases.
- KEKitty Eldridge4 days ago5.0I had a great experience purchasing my vehicle at Ellis Automotive, thanks to Tom. He is a terrific sales manager—knowledgeable, patient, and genuinely focused on helping me find the right vehicle, not just making a sale. He worked with me over several days and made the entire process easy and stress-free. Tom also did several follow up calls to make sure I was enjoying my new car and to make sure I did not have any questions. Wow! Thank you again to Tom and the entire Ellis Automotive team. I highly recommend them to anyone looking for an honest, positive car-buying experience.
- JMJulie ManleyJan 4, 20265.0Everyone was very helpful and pleasant to work with. I was able to use some of my reward points for the service.
- RSRoxanne SmithDec 31, 20255.0Great experience with them. Very knowledgeable about their products. Willing to make a deal. Friendly and accommodating.
- GEGerard EckerDec 30, 20255.0I had an outstanding experience working with Rob at Ellis Automotive. He helped me purchase a brand new 3500 Denali Ultimate, and it was hands-down the smoothest vehicle transaction I’ve ever had. No pressure, no games, just straightforward communication and professionalism from start to finish. Rob and the team made the entire process effortless, and they’ve absolutely earned my trust and future business. If you’re looking for honesty and a great customer experience, I’d call Rob at Ellis.
- KFKatherine FinlaysonDec 25, 20255.0My Sales Associate Nick W. was pleasant and super easy to deal with.
Frequently Asked Questions About Ellis Automotive INC
What are the business hours of Ellis Automotive INC?
Ellis Automotive INC is open Monday through Friday from 8:00 AM to 4:30 PM and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Where is Ellis Automotive INC located?
Ellis Automotive INC is located at 551 East Main Street, Malone, NY 12953-2032, USA.
What types of vehicles does Ellis Automotive INC specialize in?
Ellis Automotive INC specializes in Chevrolet, Buick, and GMC vehicles, offering new GMC trucks, competitive Buick financing rates, and Chevrolet dealership services.
Does Ellis Automotive INC offer auto repair services?
Yes, Ellis Automotive INC provides auto repair services including brake service and general automotive repairs.
How can I schedule a service appointment at Ellis Automotive INC?
You can schedule a service appointment online by visiting their website at https://www.ellischevrolet.com/ServiceApptForm or by calling them at +1 518-353-6663.
Which places of interest are near Ellis Automotive INC for customers to visit?
Nearby places include Little Caesars for pizza, Dunkin' for coffee and donuts, and Mountain Mart 107 LLC convenience store, which customers can visit before or after their automotive service.
Are there nearby gas stations close to Ellis Automotive INC?
Yes, there are nearby gas stations including Mobil and Stewart's Shops, making it convenient for customers to refuel their vehicles when visiting Ellis Automotive INC.
Is there a taxi service near Ellis Automotive INC for transportation needs?
Frary Taxi Malone is a nearby taxi service available for transportation to and from Ellis Automotive INC.
Are there other automotive-related businesses near Ellis Automotive INC?
Yes, nearby automotive-related services include Ellis Automotive INC Service for brake service and used car sales, as well as Ellis Chevrolet Buick GMC offering automotive repairs.
Where can I find a beauty salon near Ellis Automotive INC while waiting for service?
Stylish Set Beauty Salon is located nearby, where you can get beauty and barber services while your vehicle is being serviced at Ellis Automotive INC.