Overall, customers praised the friendly, professional, and accommodating staff, highlighting their willingness to help and provide excellent service.
Service Quality
Many reviews noted the efficient and thorough service provided, with customers appreciating timely updates and effective repairs.
Sales Experience
Customers reported positive experiences during the vehicle purchasing process, citing knowledgeable staff and a no-pressure environment.
Mixed Feedback
While most reviews were positive, some customers expressed dissatisfaction with specific interactions or service issues, indicating room for improvement.
DP
Dino Polsinelli
Jan 5, 2026
5.0
Fast dependable service!
KH
Kyle Hitchcock
Dec 24, 2025
5.0
Always professional
KN
Kurt Nulty
Dec 23, 2025
5.0
Had fast service and friendly staff
RP
Robin Pecore
Dec 22, 2025
5.0
Mike S at Brown’s Ford is awesome! Super helpful and friendly. The WHOLE team is amazing. They make you feel welcomed and like family! I have bought 2 vehicles in the last 6 months there and will continue to return!! Thank you Mike and Brittney!!
TR
Thunder Road
Dec 4, 2025
1.0
Parts guy is useless no help. Does not want to look anything up. Never buy anything from this dealership ever again. Guy should not be working in parts .
Frequently Asked Questions About Brown's Ford of Johnstown
What are the operating hours of Brown's Ford of Johnstown?
Brown's Ford of Johnstown is open Monday to Thursday from 8:00 AM to 6:00 PM, Friday from 8:00 AM to 5:30 PM, and Saturday from 8:00 AM to 4:00 PM. The dealership is closed on Sundays.
Where is Brown's Ford of Johnstown located?
Brown's Ford of Johnstown is located at 121 North Comrie Avenue, Johnstown, NY, 12095-1997, USA.
What type of vehicles does Brown's Ford of Johnstown primarily deal with?
Brown's Ford of Johnstown is a used car dealer, specializing in pre-owned Ford vehicles.
How can I contact Brown's Ford of Johnstown for inquiries?
You can contact Brown's Ford of Johnstown by phone at +1 518-762-4609 or visit their website at http://www.brownsfordjohnstown.com.
Does Brown's Ford of Johnstown offer automotive services besides selling cars?
Yes, their nearby location, Brown's Ford of Johnstown, Inc., also provides automotive repair and car wash services.
Which nearby auto parts stores can I visit after visiting Brown's Ford of Johnstown?
O'Reilly Auto Parts is located nearby and offers automotive parts and accessories to support your vehicle needs.
Are there any nearby dining options close to Brown's Ford of Johnstown?
Yes, nearby dining options include Wendy's and KFC, both offering fast food and convenient meals for visitors.
Can I find banking services close to Brown's Ford of Johnstown?
Yes, First Niagara Bank and NBT Bank are nearby for your banking and financial needs.
Is there accommodation available near Brown's Ford of Johnstown for out-of-town customers?
Microtel Inn and Suites by Wyndham Johnstown is a nearby hotel where customers can stay while visiting the area.
What nearby stores can I visit for home improvement or hardware needs?
Probuild and Builder FirstSource, both located nearby, provide building supplies and hardware for home improvement projects.