Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
294 reviews
5 stars
196
4 stars
22
3 stars
9
2 stars
14
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of excellent and poor customer service experiences, with some staff praised for their helpfulness while others were criticized for rudeness and lack of accountability.
Service Efficiency
Customers reported long wait times for service, with some experiencing significant delays despite having appointments.
Trustworthiness
Several reviews highlighted concerns about being upsold unnecessary services or repairs, leading to feelings of being scammed.
Staff Competence
While some staff members received commendations for their professionalism and knowledge, others were described as incompetent or unhelpful.
Management Issues
The new management has received negative feedback, with many customers expressing dissatisfaction with the changes and the overall decline in service quality.
- MZMike ZhuNov 10, 20251.0Be extremely careful and make sure all wheels are properly tightened and torqued after a tire rotation. One of my car’s wheels actually came loose about a month after their service. At first, I thought it was a failing CV joint, wheel bearing, or brake issue because the car started making strange noises that got worse on the highway. Thankfully, I decided to jack up the car and check it myself. It was horrifying to see that the front wheel’s lug nuts were nearly falling out.
- AGAnthony GaluNov 9, 20253.0Had my car in for oil and tire rotation. The next day I saw that my tire light was on. I brought the car back and spoke to the manager Kevin. After they looked at the car again, Kevin told me their equipment could not read my car. I told them they did it yesterday and reset my oil. He told me to come back tomorrow and speak to the people that worked on my car and sent me on my way. He also told me that the front and rear tires could not be rotated because the model car has different front and rear tires and that they cold not have been rotated. I googled the reset process and it work. I have been using this service center for over 20 years and every one has been more than helpful and am very disappointed in the way kevin treated me after such a long time of customer loyalty. I guess I have been paying for tire rotation on this car for the past 3 years for something that could not be done
- SMSumit MendirattaOct 23, 20255.0Best place for tires, never had any issues, have been going there for tires since I started driving. Dennis and his crew are all very helpful.
- RMRossana McGinteeOct 18, 20255.0They saved us! Fast and efficient.
- SZSara ZeejahSep 7, 20255.0Big thank you to Jose at Goodyear in Hicksville! While I was leaving because I was not sure if they service the tires, l asked Jose if my tires needed air and without hesitation, he walked me right to the service door and filled them up right away. Super helpful, quick, and kind—really appreciated it! If you go, definitely ask for Jose—he goes above and beyond.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Jericho provide?
Goodyear Auto Service in Jericho offers full-service tire and automotive repair, including oil changes and tire services.
What are the operating hours of Goodyear Auto Service in Jericho?
The service center is open Monday to Saturday from 7:30 AM to 7:30 PM and on Sunday from 8:00 AM to 5:00 PM. Holiday hours may vary.
Where is Goodyear Auto Service located in Jericho?
It is located at 336 North Broadway, Jericho, NY 11753-2031, USA.
Does Goodyear Auto Service in Jericho offer pickup and delivery services?
Yes, they offer in-store pickup services for your convenience.
What payment methods are accepted at Goodyear Auto Service in Jericho?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service in Jericho wheelchair accessible?
Yes, it has a wheelchair accessible entrance, parking, and restroom facilities.
Can I make an appointment online for services at Goodyear Auto Service in Jericho?
Yes, appointments can be made online through their reservation website.
What nearby dining options are available when visiting Goodyear Auto Service in Jericho?
Nearby places to eat include K Town Food Court (Korean cuisine), Arby's (fast food sandwich shop), Burger King (fast food), and Fanatico Italian Bistro and Bar (Italian cuisine).
Are there convenient options for customers to get coffee or snacks near Goodyear Auto Service in Jericho?
Yes, customers can visit Dunkin' for coffee and baked goods or Red Mango for frozen yogurt, both located nearby.
What nearby services can customers access around Goodyear Auto Service in Jericho?
Nearby services include Liberty Travel (travel agency), Pearle Vision (eyewear and optician), and Health Pro Medical (medical services).