Camping World RV Sales

4.2
1235 reviews
family around a grill at a campground with their camper behind them

About

RV DealerTrailer Dealer
Camping World RV Sales in Hamburg, NY is your local destination for RV sales, service, and accessories. Browse our wide selection of new and used travel trailers, toy haulers, fifth wheels, and motorhomes from top RV brands. We also provide RV financing and make it easy to trade in or sell your RV. Whether you’re planning weekend getaways or embracing full-time RV living (congrats), Camping World RV Sales helps you find the right RV, keep it maintained with expert RV service, and stock up on the gear and accessories that make every trip memorable. The call to roam lives in all of us and, wherever the road takes you, our Hamburg RV dealer is here to support your RV journey.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Camping World RV Sales
5533 Camp Road, Hamburg, NY
14075, United States

Hours

Reviews

4.2
1,235 reviews
5 stars
852
4 stars
126
3 stars
56
2 stars
42
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised individual staff members for their helpfulness and professionalism, many others reported poor communication and unresponsive service, particularly in the service department.

Sales Experience

Several reviews highlighted positive experiences with sales staff, noting their friendliness and knowledge, but there were also complaints about high-pressure tactics and unprofessional behavior from certain sales personnel.

Service Issues

Numerous customers expressed frustration with the service department, citing long wait times for repairs, lack of accountability, and unresolved issues with their RVs.

Product Quality

Customers reported receiving campers with undisclosed issues, such as damage and poor maintenance, leading to dissatisfaction with their purchases.

Overall Satisfaction

The overall sentiment is mixed, with some customers having positive experiences while many others reported significant dissatisfaction, particularly regarding service and communication.
  • AH
    Amber Hamman
    2 days ago
    1.0
    Bought a brand new destination trailer - been waiting since May for a replacement part- now nobody even calls us back. I will update if things get handled - but I’d advise shopping else where as they don’t back their products or warranties.
  • LS
    Larry & Theresa Sack
    Nov 7, 2025
    5.0
    I have been in the RV world for approx 20 years now and have been through it all with all of the major dealers. I have tried many different RV's trying to find the perfect fit for my family, from used to new, and I have to say that during this long process we have gone through some of the most unbelievable nightmares that you can imagine. One after another of either terrible quality of the coach itself to the worst repair service on the planet to non-existent customer service...and most times all of the above !!!! That is until about 4 years ago when I walked into Camping World on camp rd in Hamburg NY. There I met a man named Sal Lima who is the locations manager. Sal and his entire team restored my sanity and love for RVing which were both almost gone. His honesty and friendliness and especially accessibility led us to the RV of our dreams with an extended warranty attached to it that has saved us thousands of dollars. His service department and customer service people are a breath of fresh air. The biggest thing of all has been when a problem has come up (as they always do) all I had to do was get ahold of Sal and he would make it right....every time. This alone is worth its weight in gold in the RV world. He ACTUALLY cares. To anyone reading this, listen to what I am telling you. Whether you are new to the game or looking for your last RV....Go to Camping World in Hamburg NY and find Sal Lima....you will be eternally glad that you did.
  • MD
    Mikey D
    Nov 3, 2025
    5.0
    Only been to the parts department. They are very helpful and welcoming. Will go back
  • AC
    Amy Czaster
    Oct 29, 2025
    5.0
    We couldn’t be more pleased with the manager Heather at the Hamburg camping world! We purchased a big item from her store that did not work. She not only managed the warranty process for us but returned every call when she said she would! She went out of her way to make sure we were informed all along the way and after the project was finished! Also camping world’s mobile unit was top notch! A huge thank you to Heather and to Nate from the mobile unit for your amazing customer service! We appreciate you! You deserve 5 stars from these happy customers!
  • SP
    Steve Piotrowski
    Oct 20, 2025
    3.0
    Bought a shiny new 2026 5th wheel. Had an issue with plumbing, they did a temporary repair. Still trying to get it fully repaired. The service guys are nice, the sales folks are nice too, but they don't communicate well with me or with each other. I'll update this review once the needed part finally gets installed. It shouldn't be this hard folks. Edit#1 - I reached out to the CW rep within minutes of their response below and will let everyone know when they get back to me. 10/24/2025 still no reply to my email 11/01/2025 still no response to my email. online appointment portal got no response on two occasions. two voicemails to service went unanswered. went to store (35 miles from home) and made appointment in person.

Frequently Asked Questions About Camping World RV Sales

Do I need an appointment to visit, or can I walk in?

Walk right in! Our experts are here to help with all RV sales and financing. You don't need an appointment.

Do you offer RV financing options?

Yes! We offer many RV financing options. You can even go on our site and get pre-qualified now.