Basil Fredonia

4.7
1909 reviews
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Business Details

212 E Main St, Fredonia, NY
14063, United States
(716) 679-1535
https://www.basilfredonia.com/
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About

Chevrolet DealerCar DealerTruck DealerUsed Car DealerUsed Truck DealerCar Leasing ServiceCar Finance and Loan Company
Interested in a new Chevy lease or need reliable auto repairs? Visit us at Basil Fredonia. The team at our Chevy dealership in Fredonia, NY, can answer your questions and help you buy a new Chevy Silverado 1500 or Equinox. No matter what you may require, you can visit our family-owned and -operated dealership with confidence; schedule a test-drive today and discover Just Great Deals!

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Accepts checksAvailable

Location

Basil Fredonia
212 E Main St, Fredonia, NY
14063, United States

Hours

Reviews

4.7
1,909 reviews
5 stars
1,639
4 stars
111
3 stars
40
2 stars
35
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions with salespeople and service representatives.

Sales Experience

Numerous reviews noted a smooth and efficient car buying process, with several customers recommending specific salespeople for their professionalism and support.

Service Quality

While many customers appreciated the quick and efficient service, there were complaints about the cleanliness of vehicles and unresolved issues after service.

Mixed Experiences

Some customers expressed dissatisfaction with their experiences, citing issues with vehicle quality and communication from the dealership.
  • DL
    Dave Lukacz
    4 days ago
    1.0
    Went in for an oil change. When it was done I checked the oil level myself before I left and found it was only half full. I checked it because west herr Chevy of Hamburg did the same thing to me. Went back in and told the service guy and he came out and checked it himself and saw it was only half full so he apologized and went and got the tech that worked on my car and had him top it off. These dealers must think nobody ever checks their oil. And seriously, who does because you’re supposed to trust them to do their job. So needless to say a simple oil changed turned into an hour and a half job. Beware people, check your own oil level before you leave.
  • BB
    Baby
    5 days ago
    5.0
    Very friendly, the staff are very attentive and helpful to people, a very clean place and the friendliness of the staff is very good
  • JW
    Jim Wargo
    Dec 30, 2025
    2.0
    Sloppy work from service. Cookie crumbs were found on floor mat on driver side. They were smeared into the carpet as well. Mirrors were left in the closed position so that was great in a wind/snowstorm.
  • CM
    Connie Marie
    Dec 24, 2025
    5.0
    Brad was great! No pressure at all and he worked hard to get me into my new Highlander. Highly recommend !!!
  • DW
    Darlene Warren
    Dec 16, 2025
    5.0
    George was absolutely great !!! And the rest of the team, they was always checking on us , if we could give a thousand stars we would ! Great experience and we absolutely love our Voyager ♥️
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Frequently Asked Questions About Basil Fredonia

What types of vehicles can I lease or purchase at Basil Fredonia?

Basil Fredonia specializes in Chevrolet vehicles, including new Chevy Silverado 1500 trucks and Equinox SUVs. They also offer used cars and trucks.

What are the service and repair options available at Basil Fredonia?

Basil Fredonia provides reliable auto repair services as well as routine maintenance including oil changes. You can schedule service appointments through their dealership.